Re: [jtrac-users] Email notifications

[Tauren M. <ta...@gr...>]

Saurabh,

Thanks for the feedback.  Now that I think about it, you are right.
In most cases, everyone shouldn't get notified of every change for
every issue.  In my case, I have a situation where that is needed, but
I suppose it is not a typical use case.

It would be nice to have more notification options.  I agree that
allowing users to subscribe to issues would be great, so they get to
choose what issues they are notified on, rather than whoever is making
a change.  But, a global per space setting for "notify all users of
changes" would be really useful as well.

Tauren

On Sun, Apr 6, 2008 at 10:57 PM, Saurabh Banerjee
<sau...@ac...> wrote:
> Tauren,
>
>  Yes, you indeed have to check the notify check box for each user you wish to
>  notify!
>
>  If have setup a group notification list and created a dummy user with the
>  group email id. When I need to notify my group, I click the check box for
>  this dummy user. It works fine for us.
>
>
>  I personally hate to spam every user for every change in JTrac. I think we
>  need a feature to allow users to watch certain jTrac items without getting
>  spammed. Here is what I think is needed:
>
>  1. Users can add/remove a watch to any item.
>  2. Users can watch multiple items at a time.
>  3. Users should get notified only if their watched item is updated.
>
>  Hope this helps!
>
>  Saurabh
>
>
>
>
>  -----Original Message-----
>  From: j-t...@li...
>  [mailto:j-t...@li...] On Behalf Of Tauren
>  Mills
>  Sent: Monday, April 07, 2008 10:24 AM
>  To: JTrac users mailing-list
>  Subject: [jtrac-users] Email notifications
>
>  I'm unclear on how the email notifications work.  Sometimes I get
>  notifications and sometimes I don't.  I've watched the mail logs and
>  it seems like it is only sending out email to the person who an issue
>  is assigned to when I comment on an issue.  So when I am assigned the
>  issue, I get the email, but nobody else does. Is that the expected
>  behavior?
>
>  For all the users of a space to get notifications of all changes to
>  all issues, do all of the Notify by Email names need to be checked?
>  Is there some way to default all of the names to be checked so I don't
>  have to manually do it for every new issue?  It seems cumbersome to
>  use for larger numbers of users.  It would be better to email all
>  users by default, and allow a way to turn off users instead.
>
>  Or is this not the way it works?  If not, could someone please explain it?
>
>  Thanks!
>  Tauren
>
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