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2022-09-05
2022-09-21
  • Hugo Nevarez

    Hugo Nevarez - 2022-09-05

    Hello:

    Since a couple of days, notifications are not sent from JTrac. We use JTrac
    version 2.2.0-dev11

    A few weeks ago our mail provider released the following statement:

    Access without encryption and TLS 1.0 and 1.1 are no longer accepted for our
    POP3, IMAP and SMTP email servers

    Dear customer, Access without encryption and TLS 1.0 and 1.1 are no longer
    accepted for our POP3, IMAP and SMTP email servers. If you have problems
    receiving or sending emails through an external email program, the The
    source of the problem could be access without encryption or through obsolete
    protocols such as TLS 1.0 or 1.1 to your email account. For security
    reasons, we now only support the latest encryption protocols, TLS 1.2 and
    TLS 1.3. In order for the transmission of emails between your devices or
    email programs and our email servers to continue working, they must support
    the TLS 1.2 protocol or higher and encryption (SSL/TLS) must be activated.

    Does JTrac 2.2.0-dev11 support TLS 1.2 or 1.3?

    Greetings.

     
    • Ulf Dittmer

      Ulf Dittmer - 2022-09-06

      I'm not sure what version 2.2.0-dev11 is - there never has been such a
      version from the official source. so if you got that elsewhere, that would
      be the place to ask questions about it.

      official versions, such as the current release version 2.2.1, use
      javamail's settings for secure mail access. jtrac admins have access to
      those from the Options page. check with your mail provider which ones are
      appropriate. they don't allow the precise selection of the protocol suite
      to be used - that's negotiated under the hood. if the provider has turned
      off older ones, the newer ones should be used automatically , provided the
      settings are correct .

      you may also want to run the jvm with the mail.debug flag set to true, so
      you'll get lots of debugging output about what Javamail does .

      On Tue, 6 Sept 2022, 01:03 Hugo Nevarez, hnevarez@users.sourceforge.net
      wrote:

      Hello:

      Since a couple of days, notifications are not sent from JTrac. We use JTrac
      version 2.2.0-dev11

      A few weeks ago our mail provider released the following statement:

      Access without encryption and TLS 1.0 and 1.1 are no longer accepted for
      our
      POP3, IMAP and SMTP email servers

      Dear customer, Access without encryption and TLS 1.0 and 1.1 are no longer
      accepted for our POP3, IMAP and SMTP email servers. If you have problems
      receiving or sending emails through an external email program, the The
      source of the problem could be access without encryption or through
      obsolete
      protocols such as TLS 1.0 or 1.1 to your email account. For security
      reasons, we now only support the latest encryption protocols, TLS 1.2 and
      TLS 1.3. In order for the transmission of emails between your devices or
      email programs and our email servers to continue working, they must support
      the TLS 1.2 protocol or higher and encryption (SSL/TLS) must be activated.

      Does JTrac 2.2.0-dev11 support TLS 1.2 or 1.3?

      Greetings.

      Unable to send email
      https://sourceforge.net/p/j-trac/discussion/552477/thread/a6103b26f8/?limit=25#e0a9


      Sent from sourceforge.net because you indicated interest in
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  • Hugo Nevarez

    Hugo Nevarez - 2022-09-13

    Ok I understand, the truth is I don't know where that version came from, I am the new IT manager in the company where I work and nobody gives me an account of the person who installed that version at the time.
    install the official version 2.2.1 on a new server.
    I have a detail regarding the words with accents, the system puts them as symbols despite having defined the language es_MX in jtrac as default. Are there any additional adjustments I need to make?

     
    • Ulf Dittmer

      Ulf Dittmer - 2022-09-13

      I vaguely recall there being a bug with i18n, possibly post-2.2.1. I'm
      traveling right now ,and can't look into it , but I'll take a look over the
      weekend or early next week .

      Ulf

      On Tue, 13 Sept 2022, 21:33 Hugo Nevarez, hnevarez@users.sourceforge.net
      wrote:

      Ok I understand, the truth is I don't know where that version came from, I
      am the new IT manager in the company where I work and nobody gives me an
      account of the person who installed that version at the time.
      install the official version 2.2.1 on a new server.
      I have a detail regarding the words with accents, the system puts them as
      symbols despite having defined the language es_MX in jtrac as default. Are
      there any additional adjustments I need to make?


      Unable to send email
      https://sourceforge.net/p/j-trac/discussion/552477/thread/a6103b26f8/?limit=25#b93c


      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/j-trac/discussion/552477/

      To unsubscribe from further messages, please visit
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  • Ulf Dittmer

    Ulf Dittmer - 2022-09-21

    There was indeed a bug having to do with accents post-2.2.1. I just tested the current development version, and it sends emails with accented characters fine, both in the subject and the details.
    So you can either build the development version from the source code (it's stable), or use 2.3 when it comes out (which should be within in the next few weeks).

     

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