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From: fogbrain99 <fog...@us...> - 2018-05-15 22:47:50
|
salutations Itracker https://goo.gl/6NuHBk |
|
From: Marco G. <mg...@me...> - 2015-12-25 17:49:25
|
Hi Anek Seems like the Tomcat Version that is used is not compatible with your Java version. Try to ensure this compatibility and you should be fine. In most cases this means to use a more recent Tomcat version. Regards Marco |
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From: Anake S. <ana...@gm...> - 2015-12-25 13:07:24
|
Hi all,
I am installing itracker binary version 3.3.1 on
tomcat7
when running on java7 (jdk7u40) , tomcat working fine on sending
home page to browser.
But when running on java8 (jdk8u65) , no page could be sent, the
following error
ERROR filters.ExecuteAlwaysFilter - doFilter: failed to execute chain with
servlet exception: Unable to compile class for JSP:
An error occurred at line: 1 in the generated java file
The type java.util.Map$Entry cannot be resolved. It is indirectly
referenced from required .class files
Stacktrace:
org.apache.jasper.JasperException: Unable to compile class for JSP:
An error occurred at line: 1 in the generated java file
The type java.util.Map$Entry cannot be resolved. It is indirectly
referenced from required .class files
Stacktrace:
at
org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:102)
~[jasper.jar:7.0.27]
19:02:55,371 ERROR filters.ExecuteAlwaysFilter - doFilter: failed to
execute chain with servlet exception: java.lang.ClassNotFoundException:
org.apache.jsp.themes.defaulttheme.defaultlayout_jsp
org.apache.jasper.JasperException: java.lang.ClassNotFoundException:
org.apache.jsp.themes.defaulttheme.defaultlayout_jsp
at
org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:177)
~[jasper.jar:7.0.27]
at
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:369)
~[jasper.jar:7.0.27]
…..
…..
Caused by: java.lang.ClassNotFoundException:
org.apache.jsp.themes.defaulttheme.defaultlayout_jsp
at java.net.URLClassLoader.findClass(Unknown Source)
~[?:1.8.0_65]
at
org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:132)
Is there any further required setting to solve this issue ?
Thanks and Regards,
Anek
|
|
From: Marco G. <mg...@me...> - 2015-11-21 10:00:14
|
Hi Jack Thanks for your feedback on itracker, and your request regarding reports. There is currently one report that could help as a starting-point: https://sourceforge.net/p/itracker/code/HEAD/tree/itracker/trunk/src/main/reports/itracker_issue_list_jasper.xml There seems to be some bug with certain data-sets in the pie-charts, but with some analysis, this should be fixable, I hope.. Reports are defined in the admin-section. You can run the reports from some places: Issue-List for a project, Issue Search results. You could also export an XML report (built-in) and then transform it externally, if that’s of any help. A good documentation would of course be good to have here, but there’s probably not so much demand. Best regards Marco |
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From: Jack <wan...@gm...> - 2015-11-21 09:28:46
|
Hi all, First of all, I would say ITracker is really good to use and easy to set up, but I can hardly find any Chinese document for reference. And It's hard to get English document as well. I set-up Itracker already on my server and it works fine. But I don't know how to create a Report Definition file for my project. I am all new to Jasperreports and JFreeReport. Can anyone help sent me a file for reference. Best Regards, Jack Wang |
|
From: Ken G. <kgu...@te...> - 2015-02-11 16:44:48
|
Hey Marky: I'd totally missed your reply amongst the noise. I think the Itracker project is pretty much defunct these days. Just wanted to do my due diligence before allowing the domain to expire. I reached out to Jason as well and he's of similar mind. Hope all is well with you. What are you up to these days? Best-- Ken At Tue, 20 Jan 2015 11:24:47 +0100, Marky Goldstein wrote: > > [1 <multipart/alternative (7bit)>] > [1.1 <text/plain; UTF-8 (quoted-printable)>] > > [1.2 <text/html; UTF-8 (quoted-printable)>] > Hi Ken, > > It's potentially possible that nobody wants to take over - in that > case we just let it expire. Me I certainly can't step in > > Let us see if somebody steps up and takes the lead. > > Thanks, best regards, > Marky > > 2015-01-16 2:53 GMT+01:00 Ken Gunderson <kgu...@te...>: > > Greetings All: > > I have been hosting DNS for the itracker.org domain for several years > now. The time has come to pass that mantle onto someone else. The > domain registration expires 2015-02-23 so that leaves approximately 58 > days to decide who this shall be and effect the transfer. > > I am no longer subscribed to this list so be sure to Cc me in your > reply. > > Peace- Ken > > ------------------------------------------------------------------------------ > New Year. New Location. New Benefits. New Data Center in Ashburn, VA. > GigeNET is offering a free month of service with a new server in Ashburn. > Choose from 2 high performing configs, both with 100TB of bandwidth. > Higher redundancy.Lower latency.Increased capacity.Completely compliant. > http://p.sf.net/sfu/gigenet > _______________________________________________ > Itracker-developer mailing list > Itr...@li... > https://lists.sourceforge.net/lists/listinfo/itracker-developer > > -- > > R.Ø.S.A. > Identity: Marky Goldstein > E-Mail: re...@ro... > Task: CEO / Managing Director, Product & Strategy > > R.Ø.S.A. Creation. Technology. Intelligence. AG > Seefeldstrasse 223, 8008 Zurich, Switzerland > Phone: +41 44 542 45 84 > URL: http://www.rosa.com > > > > [2 <text/plain; us-ascii (7bit)>] > ------------------------------------------------------------------------------ > New Year. New Location. New Benefits. New Data Center in Ashburn, VA. > GigeNET is offering a free month of service with a new server in Ashburn. > Choose from 2 high performing configs, both with 100TB of bandwidth. > Higher redundancy.Lower latency.Increased capacity.Completely compliant. > http://p.sf.net/sfu/gigenet > [3 <text/plain; us-ascii (7bit)>] > _______________________________________________ > Itracker-developer mailing list > Itr...@li... > https://lists.sourceforge.net/lists/listinfo/itracker-developer |
|
From: Ken G. <kgu...@te...> - 2015-02-09 17:43:29
|
Greetings Whomever: I have been hosting DNS for the itracker.org domain for several years now. The time has come to pass that mantle onto someone else. Please be advised that the itracker.org domain EXPIRES in 15 days. I am no longer subscribed to this list so be sure to Cc me in your reply. Peace- Ken |
|
From: Marky G. <re...@ro...> - 2015-01-20 10:49:01
|
Hi Ken, It's potentially possible that nobody wants to take over - in that case we just let it expire. Me I certainly can't step in Let us see if somebody steps up and takes the lead. Thanks, best regards, Marky 2015-01-16 2:53 GMT+01:00 Ken Gunderson <kgu...@te...>: > Greetings All: > > I have been hosting DNS for the itracker.org domain for several years > now. The time has come to pass that mantle onto someone else. The > domain registration expires 2015-02-23 so that leaves approximately 58 > days to decide who this shall be and effect the transfer. > > I am no longer subscribed to this list so be sure to Cc me in your > reply. > > Peace- Ken > > > ------------------------------------------------------------------------------ > New Year. New Location. New Benefits. New Data Center in Ashburn, VA. > GigeNET is offering a free month of service with a new server in Ashburn. > Choose from 2 high performing configs, both with 100TB of bandwidth. > Higher redundancy.Lower latency.Increased capacity.Completely compliant. > http://p.sf.net/sfu/gigenet > _______________________________________________ > Itracker-developer mailing list > Itr...@li... > https://lists.sourceforge.net/lists/listinfo/itracker-developer > -- R.Ø.S.A. Identity: Marky Goldstein E-Mail: re...@ro... Task: CEO / Managing Director, Product & Strategy R.Ø.S.A. Creation. Technology. Intelligence. AG Seefeldstrasse 223, 8008 Zurich, Switzerland Phone: +41 44 542 45 84 URL: http://www.rosa.com |
|
From: Ken G. <kgu...@te...> - 2015-01-16 01:53:52
|
Greetings All: I have been hosting DNS for the itracker.org domain for several years now. The time has come to pass that mantle onto someone else. The domain registration expires 2015-02-23 so that leaves approximately 58 days to decide who this shall be and effect the transfer. I am no longer subscribed to this list so be sure to Cc me in your reply. Peace- Ken |
|
From: Ken G. <kgu...@te...> - 2014-12-29 06:57:53
|
Greetings All: I have been hosting DNS for the itracker.org domain for several years now. The time has come to pass that mantle onto someone else. The domain registration expires 2015-02-23 so that leaves approximately 58 days to decide who this shall be and effect the transfer. I am no longer subscribed to this list so be sure to Cc me in your reply. Peace- Ken |
|
From: Marco G. <mg...@gm...> - 2013-01-06 16:44:59
|
Hi Maybe a compile-time dependency not resolved in the JSP? Check your server logs to get more details about the cause. Probably it is fixed in the current version. regards, Marco |
|
From: Marco G. <mg...@me...> - 2013-01-06 16:38:36
|
Hi To restore the admin user, you could try to remove the database entry which defines the user: DELETE from userbean where user where login='admin'; make sure the 'create_super_user' property is configured. -> then restart the application. on initialization, the application will check the property 'create_super_user' from the configuration.properties (or JNDI) and re-create the default admin if it is not present. this should be improved in the future, currently there is always an 'admin' user, which could be exploited when using an admin with different user-name and 'create_super_user' is enabled. then you should set a different password. regards, Marco |
|
From: Petry P. <phi...@oc...> - 2012-06-27 19:28:46
|
Hello, I try itracker 3.0.0.0-rc3 on a test machine , I have lock the user admin. I try to reconnect to itracker with the user admin but i receive the message : Login Failed: Invalid or Inactive Account How can I unlock this user, I can not create a new user with admin properties. Thanks for your reply. Philippe ------------------------------------------------------------------------------------------- Philippe Petry OSL - TaV QA Technical Expert Océ Software Laboratories Namur sa Canon Group Parc Créalys - Bâtiment Capella rue Jean Sonet 4 5032 GEMBLOUX Tel: +32 81 87 67 69 - Fax: +32 81 87 68 10 phi...@oc... <mailto:phi...@oc...> http://www.osl.be <http://www.osl.be/> http://www.oce.com <http://www.oce.com/> Océ enables its customers to manage their documents efficiently and effectively by offering innovative print and document management products and services for professional environments This message and attachment(s) are intended solely for use by the addressee and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If you are not the intended recipient or agent thereof responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by telephone and with a 'reply' message. Thank you for your co-operation. |
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From: Judi R. <jud...@pt...> - 2012-05-18 15:22:59
|
Hello, I am wondering if someone can give me some indication why I am getting the error listed below. I have full administrator privileges, plus the Superuser gets this error trying the same actions. A org.apache.jasper.JasperException error has occurred: Unable to compile class for JSP. If the error persists, please report it to your administrator. I am trying to add a custom field under Admin> Configuration Administration when I get the above error. Also when I try to edit a field. Thank you for your help. -- Regards, Judi Rissley Database Developer/Project Manager *PlatinumTel Communications* 8108 S. Roberts Road Justice, IL 60458 708-458-9999 x-2298 jud...@pt... |
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From: Marky G. <re...@ro...> - 2011-06-14 08:15:14
|
Hi Lee, Yes, I suggest you install the itracker and have a ride. Then we discuss the two project phases: a) uplift to Hibernate and Spring latest b) JSF2 migration, I suggest to use the RichFaces 4 implementation http://www.jboss.org/richfaces Greetings, Marky Am 12.06.2011 21:16, schrieb lch...@se...: > Thanks for the reply. > > Yes your points are well taken. I don't have any strong thoughts > one way or the other, just trying to find a starting point. > > JSF 2 would be a good choice on the gui. > > I'm kicking the tires and browsing code. Let me think about this > and I'll be back in touch. > > Lee > > -------- Original Message -------- > Subject: Re: [Itracker-developer] Status of ITracker Project > From: Marky Goldstein <re...@ro... <mailto:re...@ro...>> > Date: Sun, June 12, 2011 12:33 pm > To: itr...@li... > <mailto:itr...@li...> > > Hello, > > Well, we've put a lot of energy into the last release and I guess > that the core is not that bad now... it's already based on Hibernate > and Spring and that part might need a service update to the latest > versions now. I suggest to do that first, while staying backward > compatible or migrate-able for existing users. > > Our organisation is using the itracker still and most people like the > usability better than JIRA.. and that's not bad. > > I believe an isolated update to the latest Hibernate and Spring could > easily be done, let's say by a team within a month. > > Regarding the GUI technology it needs a renewal based on the > latest web technology. I suggest to stay in standards so that > everybody > knows the technology. The most important thing is to get as many > developers > as possible to know, what we are using. So JSF 2 would be the choice, > because it's part of the JEE standards. For an easier migration, > we could lift > it alternatively to Struts 2. At least that's my position in the > discussion. > > Of course you are allowed to fork the project, but as usual I > think it's worth seeing > who else might join or if it's better to join the core... > > Greetings, > Marky > > > > > > Am 12.06.2011 um 15:52 schrieb <lch...@se... > <mailto:lch...@se...>>: > >> Hello: >> >> I'm a java developer. I'm interested in developing a help desk >> application in Java. >> >> I've recently had the opportunity to look around for such a >> solution that is written in Java >> >> and I was somewhat surprised that to find there are only a couple >> of choices. There are many written >> >> in PHP and Perl but few in Java. I want to fix that. >> >> >> So I thought I would start with Itracker and see what is going >> on. Doesn't look like there >> >> has been any development activity for a couple of years. >> >> Is there any interest on this mailing list to getting this >> project moving again? >> >> Would it make sense to fork the project if I was going to move >> forward? I'd like to use current versions >> >> of Hibernate, Spring, and some front end such as Wicket. >> >> Just trying to initiate contact. Help me understand the current >> status of the project. >> >> Hope to hear from you. >> >> Lee Chalupa >> ------------------------------------------------------------------------------ >> EditLive Enterprise is the world's most technically advanced content >> authoring tool. Experience the power of Track Changes, Inline Image >> Editing and ensure content is compliant with Accessibility Checking. >> http://p.sf.net/sfu/ephox-dev2dev_______________________________________________ >> Itracker-developer mailing list >> Itr...@li... >> <mailto:Itr...@li...> >> https://lists.sourceforge.net/lists/listinfo/itracker-developer > > ------------------------------------------------------------------------ > ------------------------------------------------------------------------------ > EditLive Enterprise is the world's most technically advanced content > authoring tool. Experience the power of Track Changes, Inline Image > Editing and ensure content is compliant with Accessibility Checking. > http://p.sf.net/sfu/ephox-dev2dev > ------------------------------------------------------------------------ > _______________________________________________ > Itracker-developer mailing list > Itr...@li... > <mailto:Itr...@li...> > https://lists.sourceforge.net/lists/listinfo/itracker-developer > > > ------------------------------------------------------------------------------ > EditLive Enterprise is the world's most technically advanced content > authoring tool. Experience the power of Track Changes, Inline Image > Editing and ensure content is compliant with Accessibility Checking. > http://p.sf.net/sfu/ephox-dev2dev > > > _______________________________________________ > Itracker-developer mailing list > Itr...@li... > https://lists.sourceforge.net/lists/listinfo/itracker-developer -- R.Ø.S.A. Identity: Marky Goldstein E-Mail: re...@ro... Task: CEO / Managing Director, Product& Strategy R.Ø.S.A. Creation. Technology. Intelligence. AG Seefeldstrasse 231, 8008 Zurich, Switzerland Phone: +41 44 389 63 33 Fax: +41 44 389 63 30 URL: http://www.rosa.com |
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From: <lch...@se...> - 2011-06-12 19:17:10
|
<html><body><span style="font-family:Verdana; color:#000000; font-size:10pt;"><div>Thanks for the reply.</div><div><br></div><div>Yes your points are well taken. I don't have any strong thoughts</div><div>one way or the other, just trying to find a starting point.</div><div><br></div><div>JSF 2 would be a good choice on the gui. </div><div><br></div><div>I'm kicking the tires and browsing code. Let me think about this</div><div>and I'll be back in touch.</div><div><br></div><div>Lee</div> <blockquote id="replyBlockquote" webmail="1" style="border-left: 2px solid blue; margin-left: 8px; padding-left: 8px; font-size:10pt; color:black; font-family:verdana;"> <div id="wmQuoteWrapper"> -------- Original Message --------<br> Subject: Re: [Itracker-developer] Status of ITracker Project<br> From: Marky Goldstein <<a href="mailto:re...@ro...">re...@ro...</a>><br> Date: Sun, June 12, 2011 12:33 pm<br> To: <a href="mailto:itr...@li...">itr...@li...</a><br> <br> Hello, <div><br></div><div>Well, we've put a lot of energy into the last release and I guess </div><div>that the core is not that bad now... it's already based on Hibernate</div><div>and Spring and that part might need a service update to the latest</div><div>versions now. I suggest to do that first, while staying backward </div><div>compatible or migrate-able for existing users. </div><div><br></div><div>Our organisation is using the itracker still and most people like the </div><div>usability better than JIRA.. and that's not bad. </div><div><br></div><div>I believe an isolated update to the latest Hibernate and Spring could </div><div>easily be done, let's say by a team within a month. </div><div><br></div><div>Regarding the GUI technology it needs a renewal based on the </div><div>latest web technology. I suggest to stay in standards so that everybody</div><div>knows the technology. The most important thing is to get as many developers</div><div>as possible to know, what we are using. So JSF 2 would be the choice, </div><div>because it's part of the JEE standards. For an easier migration, we could lift</div><div>it alternatively to Struts 2. At least that's my position in the </div><div>discussion. </div><div><br></div><div>Of course you are allowed to fork the project, but as usual I think it's worth seeing</div><div>who else might join or if it's better to join the core... </div><div><br></div><div>Greetings, </div><div>Marky</div><div><br></div><div><br></div><div><br></div><div><br></div><div><br></div><div><div><div>Am 12.06.2011 um 15:52 schrieb <<a target="_blank" href="mailto:lch...@se...">lch...@se...</a>>:</div><br class="Apple-interchange-newline"><blockquote type="cite" style="border-left: blue 2px solid; margin-left: 8px; padding-left: 8px;"><div><span style="font-family:Verdana; color:#000000; font-size:10pt;"><div>Hello:</div><div><br></div><div>I'm a java developer. I'm interested in developing a help desk application in Java.</div><div><br></div><div>I've recently had the opportunity to look around for such a solution that is written in Java</div><div><br></div><div>and I was somewhat surprised that to find there are only a couple of choices. There are many written</div><div><br></div><div>in PHP and Perl but few in Java. I want to fix that.</div><div><br></div><div><br></div><div>So I thought I would start with Itracker and see what is going on. Doesn't look like there</div><div><br></div><div>has been any development activity for a couple of years.</div><div><br></div><div>Is there any interest on this mailing list to getting this project moving again?</div><div><br></div><div>Would it make sense to fork the project if I was going to move forward? I'd like to use current versions</div><div><br></div><div>of Hibernate, Spring, and some front end such as Wicket.</div><div><br></div><div>Just trying to initiate contact. Help me understand the current status of the project.</div><div><br></div><div>Hope to hear from you.</div><div><br></div><div>Lee Chalupa</div></span></div> ------------------------------------------------------------------------------<br>EditLive Enterprise is the world's most technically advanced content<br>authoring tool. Experience the power of Track Changes, Inline Image<br>Editing and ensure content is compliant with Accessibility Checking.<br><a target="_blank" href="http://p.sf.net/sfu/ephox-dev2dev_______________________________________________">http://p.sf.net/sfu/ephox-dev2dev_______________________________________________</a><br>Itracker-developer mailing list<br><a href="mailto:Itr...@li...">Itr...@li...</a><br><a href="https://lists.sourceforge.net/lists/listinfo/itracker-developer">https://lists.sourceforge.net/lists/listinfo/itracker-developer</a><br></blockquote></div><br></div><hr>------------------------------------------------------------------------------<br> EditLive Enterprise is the world's most technically advanced content<br> authoring tool. Experience the power of Track Changes, Inline Image<br> Editing and ensure content is compliant with Accessibility Checking.<br> <a href="http://p.sf.net/sfu/ephox-dev2dev">http://p.sf.net/sfu/ephox-dev2dev</a><hr>_______________________________________________<br> Itracker-developer mailing list<br> <a href="mailto:Itr...@li...">Itr...@li...</a><br> <a href="https://lists.sourceforge.net/lists/listinfo/itracker-developer">https://lists.sourceforge.net/lists/listinfo/itracker-developer</a><br> </div> </blockquote></span></body></html> |
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From: Marky G. <re...@ro...> - 2011-06-12 17:50:55
|
Hello, Well, we've put a lot of energy into the last release and I guess that the core is not that bad now... it's already based on Hibernate and Spring and that part might need a service update to the latest versions now. I suggest to do that first, while staying backward compatible or migrate-able for existing users. Our organisation is using the itracker still and most people like the usability better than JIRA.. and that's not bad. I believe an isolated update to the latest Hibernate and Spring could easily be done, let's say by a team within a month. Regarding the GUI technology it needs a renewal based on the latest web technology. I suggest to stay in standards so that everybody knows the technology. The most important thing is to get as many developers as possible to know, what we are using. So JSF 2 would be the choice, because it's part of the JEE standards. For an easier migration, we could lift it alternatively to Struts 2. At least that's my position in the discussion. Of course you are allowed to fork the project, but as usual I think it's worth seeing who else might join or if it's better to join the core... Greetings, Marky Am 12.06.2011 um 15:52 schrieb <lch...@se...>: > Hello: > > I'm a java developer. I'm interested in developing a help desk application in Java. > > I've recently had the opportunity to look around for such a solution that is written in Java > > and I was somewhat surprised that to find there are only a couple of choices. There are many written > > in PHP and Perl but few in Java. I want to fix that. > > > So I thought I would start with Itracker and see what is going on. Doesn't look like there > > has been any development activity for a couple of years. > > Is there any interest on this mailing list to getting this project moving again? > > Would it make sense to fork the project if I was going to move forward? I'd like to use current versions > > of Hibernate, Spring, and some front end such as Wicket. > > Just trying to initiate contact. Help me understand the current status of the project. > > Hope to hear from you. > > Lee Chalupa > ------------------------------------------------------------------------------ > EditLive Enterprise is the world's most technically advanced content > authoring tool. Experience the power of Track Changes, Inline Image > Editing and ensure content is compliant with Accessibility Checking. > http://p.sf.net/sfu/ephox-dev2dev_______________________________________________ > Itracker-developer mailing list > Itr...@li... > https://lists.sourceforge.net/lists/listinfo/itracker-developer |
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From: <lch...@se...> - 2011-06-12 14:19:46
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<html><body><span style="font-family:Verdana; color:#000000; font-size:10pt;"><div>Hello:</div><div><br></div><div>I'm a java developer. I'm interested in developing a help desk application in Java.</div><div><br></div><div>I've recently had the opportunity to look around for such a solution that is written in Java</div><div><br></div><div>and I was somewhat surprised that to find there are only a couple of choices. There are many written</div><div><br></div><div>in PHP and Perl but few in Java. I want to fix that.</div><div><br></div><div><br></div><div>So I thought I would start with Itracker and see what is going on. Doesn't look like there</div><div><br></div><div>has been any development activity for a couple of years.</div><div><br></div><div>Is there any interest on this mailing list to getting this project moving again?</div><div><br></div><div>Would it make sense to fork the project if I was going to move forward? I'd like to use current versions</div><div><br></div><div>of Hibernate, Spring, and some front end such as Wicket.</div><div><br></div><div>Just trying to initiate contact. Help me understand the current status of the project.</div><div><br></div><div>Hope to hear from you.</div><div><br></div><div>Lee Chalupa</div></span></body></html> |
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From: Chris L. <chr...@gm...> - 2010-11-23 06:54:58
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Hi Norbert, I believe it doesn't support ITIL nor any support system standards for that matter. -- Chris On Mon, Nov 22, 2010 at 18:44, Norbert Adam <nor...@ro...>wrote: > Hi, > > We planning to change our help desk system. > > I’d like to find out if your helpdesk system support ITIL ver3? > > > > Regards, > > > > > > -- > > Norbert Adam > > > > DM Helpdesk Support > > > > > > Rockshore Ltd (Company no. 04563967) registered in England & Wales > > Registered office 166 Upper Richmond Road, London, SW15 2SH, ENGLAND > > > > > ------------------------------------------------------------------------------ > Beautiful is writing same markup. Internet Explorer 9 supports > standards for HTML5, CSS3, SVG 1.1, ECMAScript5, and DOM L2 & L3. > Spend less time writing and rewriting code and more time creating great > experiences on the web. Be a part of the beta today > http://p.sf.net/sfu/msIE9-sfdev2dev > _______________________________________________ > Itracker-developer mailing list > Itr...@li... > https://lists.sourceforge.net/lists/listinfo/itracker-developer > > |
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From: Norbert A. <nor...@ro...> - 2010-11-22 11:04:21
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Hi, We planning to change our help desk system. I'd like to find out if your helpdesk system support ITIL ver3? Regards, -- Norbert Adam DM Helpdesk Support Rockshore Ltd (Company no. 04563967) registered in England & Wales Registered office 166 Upper Richmond Road, London, SW15 2SH, ENGLAND |
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From: Gino E. <ri...@ro...> - 2010-08-03 10:25:37
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I have problems with setting the jdbc connection correctly. i cant save
german special characters (öäü and others) in the description field. i
get the following exception:
11:48:33,198 ERROR [org.hibernate.util.JDBCExceptionReporter] Incorrect
string value: '\xF6' for column 'description' at row 1
11:48:33,214 WARN [org.itracker.web.actions.project.EditIssueAction]
execute: failed to update
org.itracker.model.Issue@1d9ee9af[id=54898,description=backups,owner=org.itracker.model.User@45601093[id=5001,login=rino],severity=1,status=300,targetVersion=<null>]
org.springframework.orm.hibernate3.HibernateJdbcException: JDBC
exception on Hibernate data access; nested exception is
org.hibernate.exception.GenericJDBCException: could not insert:
[org.itracker.model.IssueHistory]
Caused by:
org.hibernate.exception.GenericJDBCException: could not insert:
[org.itracker.model.IssueHistory]
at
org.hibernate.exception.SQLStateConverter.handledNonSpecificException(SQLStateConverter.java:103)
at
org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:91)
at
org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:43)
at
org.hibernate.id.insert.AbstractReturningDelegate.performInsert(AbstractReturningDelegate.java:40)
at
org.hibernate.persister.entity.AbstractEntityPersister.insert(AbstractEntityPersister.java:2163)
at
org.hibernate.persister.entity.AbstractEntityPersister.insert(AbstractEntityPersister.java:2643)
at
org.hibernate.action.EntityIdentityInsertAction.execute(EntityIdentityInsertAction.java:51)
at org.hibernate.engine.ActionQueue.execute(ActionQueue.java:279)
at
org.hibernate.event.def.AbstractSaveEventListener.performSaveOrReplicate(AbstractSaveEventListener.java:298)
at
org.hibernate.event.def.AbstractSaveEventListener.performSave(AbstractSaveEventListener.java:181)
at
org.hibernate.event.def.AbstractSaveEventListener.saveWithGeneratedId(AbstractSaveEventListener.java:107)
at
org.hibernate.event.def.DefaultMergeEventListener.entityIsTransient(DefaultMergeEventListener.java:186)
at
org.hibernate.event.def.DefaultMergeEventListener.onMerge(DefaultMergeEventListener.java:123)
at org.hibernate.impl.SessionImpl.fireMerge(SessionImpl.java:687)
at org.hibernate.impl.SessionImpl.merge(SessionImpl.java:669)
at
org.hibernate.engine.CascadingAction$6.cascade(CascadingAction.java:245)
at org.hibernate.engine.Cascade.cascadeToOne(Cascade.java:268)
at org.hibernate.engine.Cascade.cascadeAssociation(Cascade.java:216)
at org.hibernate.engine.Cascade.cascadeProperty(Cascade.java:169)
at
org.hibernate.engine.Cascade.cascadeCollectionElements(Cascade.java:296)
at org.hibernate.engine.Cascade.cascadeCollection(Cascade.java:242)
at org.hibernate.engine.Cascade.cascadeAssociation(Cascade.java:219)
at org.hibernate.engine.Cascade.cascadeProperty(Cascade.java:169)
at org.hibernate.engine.Cascade.cascade(Cascade.java:130)
at
org.hibernate.event.def.DefaultMergeEventListener.cascadeOnMerge(DefaultMergeEventListener.java:407)
at
org.hibernate.event.def.DefaultMergeEventListener.entityIsDetached(DefaultMergeEventListener.java:266)
at
org.hibernate.event.def.DefaultMergeEventListener.onMerge(DefaultMergeEventListener.java:120)
at
org.hibernate.event.def.DefaultMergeEventListener.onMerge(DefaultMergeEventListener.java:53)
at org.hibernate.impl.SessionImpl.fireMerge(SessionImpl.java:677)
at org.hibernate.impl.SessionImpl.merge(SessionImpl.java:661)
at org.hibernate.impl.SessionImpl.merge(SessionImpl.java:665)
at
org.itracker.persistence.dao.BaseHibernateDAOImpl.merge(BaseHibernateDAOImpl.java:114)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:616)
at
org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
at
org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:203)
at
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:162)
at
org.springframework.orm.hibernate3.HibernateInterceptor.invoke(HibernateInterceptor.java:104)
at
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at
org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:209)
at $Proxy3.merge(Unknown Source)
at
org.itracker.services.implementations.IssueServiceImpl.updateIssue(IssueServiceImpl.java:549)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:616)
at
org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
at
org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:203)
at
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:162)
at
org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107)
at
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at
org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:209)
at $Proxy21.updateIssue(Unknown Source)
at
org.itracker.web.actions.project.EditIssueActionUtil.processFullEdit(EditIssueActionUtil.java:174)
at
org.itracker.web.actions.project.EditIssueAction.execute(EditIssueAction.java:186)
at
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at
org.itracker.web.filters.ExecuteAlwaysFilter.doFilter(ExecuteAlwaysFilter.java:201)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at
org.itracker.web.filters.SetRequestCharacterEncoding.doFilter(SetRequestCharacterEncoding.java:53)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at
org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:174)
at
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at
org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at
org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:636)
Caused by: java.sql.SQLException: Incorrect string value: '\xF6' for
column 'description' at row 1
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:946)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:2870)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1573)
at
com.mysql.jdbc.ServerPreparedStatement.serverExecute(ServerPreparedStatement.java:1160)
at
com.mysql.jdbc.ServerPreparedStatement.executeInternal(ServerPreparedStatement.java:685)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1400)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1314)
at
com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1299)
at
com.mchange.v2.c3p0.impl.NewProxyPreparedStatement.executeUpdate(NewProxyPreparedStatement.java:105)
at
org.hibernate.id.IdentityGenerator$GetGeneratedKeysDelegate.executeAndExtract(IdentityGenerator.java:73)
at
org.hibernate.id.insert.AbstractReturningDelegate.performInsert(AbstractReturningDelegate.java:33)
... 81 more
application.properties:
---------------------
# Override default properties in application-context.xml
#dataSource.jdbcUrl=jdbc:mysql://localhost:3306/itrackerdev
#dataSource.jdbcUrl=jdbc:hsqldb:hsql://localhost:8887/itrackerdev-test
#dataSource.user=sa
#dataSource.password=
#dataSource.driverClass=org.hsqldb.jdbcDriver
#need to be enabled for selenium testing:
dataSource.jdbcUrl=jdbc:mysql://db1.rosa.com:3306/itracker?useUnicode=true&characterEncoding=utf8&autoReconnect=true
dataSource.user=itracker
dataSource.password=itracker
dataSource.driverClass=com.mysql.jdbc.Driver
---------------------
hibernaqte.properties:
---------------------
# Hibernate configuration properties
#hibernate.dialect=org.hibernate.dialect.HSQLDialect
# remove this, it's just for development
#hibernate.cglib.use_reflection_optimizer=false
hibernate.hbm2ddl.auto=update
#hibernate.show_sql=false
#hibernate.cache.provider_class=org.hibernate.cache.EhCacheProvider
#hibernate.dialect=org.hibernate.dialect.MySQLInnoDBDialect
hibernate.dialect=org.hibernate.dialect.MySQLMyISAMDialect
---------------------
who can help?
regards,
Gino
--
R.Ø.S.A.
Identity: Gino Esposto
E-Mail: ri...@ro...
Task: Senior Application Engineer
R.Ø.S.A. Creation. Technology. Intelligence. AG
Seefeldstrasse 231, 8008 Zurich, Switzerland
Phone: +41 44 389 63 33
Fax: +41 44 389 63 30
URL: http://www.rosa.com/
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From: Henry H. <her...@gm...> - 2010-02-23 10:41:34
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Hi, I’ve been playing a Little with your great software. I’m fairly new to Java, Spring, etc. I’ve seen that 3.0.1 Version of iTrcaker supports Web Services API (View/Create/Update Issues), where can I find information about this? Is there any example out there? Best regards, Henry. |
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From: Chris L. <chr...@gm...> - 2010-02-08 05:52:28
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Hi Ken, Thanks for sponsoring the itracker domain registration over the years. I don't have the resources to shoulder the registration fees. Unless anybody else is interested, I guess we'll just have to settle for the default itracker.sourceforge.net. -- Chris On Sun, Feb 7, 2010 at 4:47 AM, Ken Gunderson <kgu...@te...> wrote: > Greetings: > > Teamcool has been hosting DNS and "sponsoring" domain registration fees > for itracker.org ever since the Jason transition and I feel it's time to > pass that baton. > > I originally sent a head's up to this list back in August of 2009, to > which there was no reply. Please be advised that the itracker.org domain > expires 2/23/2010. I anticipate Itracker.org will likely be snagged by > scalpers if someone else doesn't step up to the plate. > > Jason, if you're still lurking on this list, best wishes and I hope life > is treating you well. > > Ciao--- Ken > > > -- > Ken Gunderson <kgu...@te...> > > > > ------------------------------------------------------------------------------ > The Planet: dedicated and managed hosting, cloud storage, colocation > Stay online with enterprise data centers and the best network in the > business > Choose flexible plans and management services without long-term contracts > Personal 24x7 support from experience hosting pros just a phone call away. > http://p.sf.net/sfu/theplanet-com > _______________________________________________ > Itracker-developer mailing list > Itr...@li... > https://lists.sourceforge.net/lists/listinfo/itracker-developer > |
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From: Ken G. <kgu...@te...> - 2010-02-06 21:17:15
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Greetings: Teamcool has been hosting DNS and "sponsoring" domain registration fees for itracker.org ever since the Jason transition and I feel it's time to pass that baton. I originally sent a head's up to this list back in August of 2009, to which there was no reply. Please be advised that the itracker.org domain expires 2/23/2010. I anticipate Itracker.org will likely be snagged by scalpers if someone else doesn't step up to the plate. Jason, if you're still lurking on this list, best wishes and I hope life is treating you well. Ciao--- Ken -- Ken Gunderson <kgu...@te...> |
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From: Marco G. <ra...@ro...> - 2010-02-03 09:35:38
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Yes it should be perfectly compatible, it is platform independent in fact. You need to have MySQL and Tomcat-6 in addition to Java VM. |
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