iTop - IT Service Management & CMDB / Tickets / #2005 Add multi user for validation change management

#2005 Add multi user for validation change management

Milestone: 2.7.5

Status: closed

Owner: Pierre Goiffon

Labels: None

Resolution:

Component: User Interface

Priority: High

Version: 2.7.5

Type: enhancement

Updated: 2021-11-15

Created: 2021-11-08

Creator: Yann Reangsey

Private: No

Dear Sir,
Current the change management have validation only one person for the request change, So please help to check add multi user for validation of request change.

Related

Tickets: ~~#2005~~

Discussion

Hipska - 2021-11-08

If you are talking about approval, please have a look at Approval process automation module on itophub.

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Pierre Goiffon - 2021-11-08

Hello,

Thanks Hipska, indeed this seems to be answering the question.

Yann can you confirm ?

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Pierre Goiffon - 2021-11-08

status: new --> more-info-needed

assigned_to: Pierre Goiffon
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Yann Reangsey - 2021-11-10

Dear sir,
Currently the Approval process automation module can be attach only Service Request and Incident and for the Change Management Request cannot attach Approval process automation module,
So could you please help tell me tell how to attach the Approval process automation module with change management

Best regards
Yann

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Lars - 2021-11-10

Hey Yann,
you are right approval process automation is build for UserRequests not for Changes.
To implement something similar for Change Management you have to create your own extension which implements a new class derived from the abstract class "ApprovalScheme" and implement the methods of the abstract class. It's a little piece of work :-)

Not sure whether there is currently already an extension in the community available, which have already implemented it.

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Yann Reangsey - 2021-11-10

Dear Sir,
Note with thanks for your response,

Currently we don't have experience for create the extension, So is it possible you can build for me ? and how much you charge for the build extension of multiple validation change management.

best regards
Yann

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Lars - 2021-11-10

Hey Yann,
If you need professional help with iTop you should contact combodo directly or find a combodo partner who is able to help you.
Have a look here: https://www.combodo.com/find-a-partner

👍
1

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Pierre Goiffon - 2021-11-10

Hello,
Thanks Lars :)
You can contact directly Combodo using this address : sales@combodo.com

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Pierre Goiffon - 2021-11-10

status: more-info-needed --> closed
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Yann Reangsey - 2021-11-11

Dear Sir,

Thanks so much,

Best regards
Yann

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Yann Reangsey - 2021-11-12

Dear Sale,

Could you please help to provide me the quotation first and we need to
discuss with our team for approval of the amount you provide, So that if
our team agrees we will give you feedback.

Best regards
Yann

On Mon, 8 Nov 2021 at 16:02, Yann Reangsey isey@users.sourceforge.net
wrote:

[tickets:#2005] https://sourceforge.net/p/itop/tickets/2005/ Add multi
user for validation change management *

Status: new
3.0.1: 2.7.5
Created: Mon Nov 08, 2021 09:02 AM UTC by Yann Reangsey
Last Updated: Mon Nov 08, 2021 09:02 AM UTC
Owner: nobody

Dear Sir,
Current the change management have validation only one person for the
request change, So please help to check add multi user for validation of
request change.

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/itop/tickets/2005/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

Related

Tickets: ~~#2005~~

alternate
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- Pierre Goiffon - 2021-11-12
  
  Hello Yann,
  I see your message here in the SourceForge ticket, but I assume you replied by email and also sent this to sales@combodo.com right ?
  
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Yann Reangsey - 2021-11-15

Dear Sir,
Yes sure, now I have reply to address : sales@combodo.com

Best regards
Yann

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Pierre Goiffon - 2021-11-15

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- Yann Reangsey - 2021-11-16
  
  Dear Sale,
  
  Do you have any update about the request quotation of multiple validation
  of change management module ?
  
  Best regards
  Yann
  
  On Mon, 15 Nov 2021 at 14:16, Pierre Goiffon pgoiffon@users.sourceforge.net
  wrote:
  
  Comment:
  
  ok perfect
  
  [tickets:#2005] https://sourceforge.net/p/itop/tickets/2005/ Add multi
  user for validation change management *
  
  Status: closed
  3.0.1: 2.7.5
  Created: Mon Nov 08, 2021 09:02 AM UTC by Yann Reangsey
  Last Updated: Mon Nov 15, 2021 04:09 AM UTC
  Owner: Pierre Goiffon
  
  Dear Sir,
  Current the change management have validation only one person for the
  request change, So please help to check add multi user for validation of
  request change.
  
  Sent from sourceforge.net because you indicated interest in
  https://sourceforge.net/p/itop/tickets/2005/
  
  To unsubscribe from further messages, please visit
  https://sourceforge.net/auth/subscriptions/
  
  Related
  
  Tickets: ~~#2005~~
  
  alternate
  
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Pierre Goiffon - 2021-11-15

ok perfect

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