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#1343 Export csv not working for CIs in a document

Unassigned
closed
csv export (1)
Data model
Medium
2.2.1
defect
2017-03-20
2016-09-27
mrandret
No

Open a Document with CIs linked to it.
Open CIs tab.
Choose "CSV Export..." from the list actions menu.
-> Nothing happens.

The same thing when you do this:
Open a CI with Documents linked to it.
Open Documents tab.
Choose "CSV Export..." from the list actions menu.
-> Nothing happens.

Reproduced in a 2.2.1 and a 2.3.1.
Not reproduced in a 2.2.0

Discussion

  • Vincent @ Combodo

    • status: new --> to-be-reviewed
    • assigned_to: vdumas
     
  • Vincent @ Combodo

    • status: to-be-reviewed --> duplicate
     
  • Vincent @ Combodo

    Same issue as #1387 and same workaround until it is fixed

     
  • Hipska

    Hipska - 2017-01-24

    How could this ticket be a duplicate when it was created 3 months earlier than the referred one?

     

    Last edit: Hipska 2017-01-24
  • Vincent @ Combodo

    • status: duplicate --> accepted
     
  • Vincent @ Combodo

    ok, it's the other one which is a duplicate.
    So, let me put again the workaround:

    I suspect it is related to a known issue on the datamodel of the Document Abstract Class, where we have a empty code for the only reconciliation key.

    You need either to change the 'itop-config-mgmt' module datamodel file to add directly the bold rows or customize it through another module:
    <class id="Document" _created_in="itop-config-mgmt" _delta="must_exist">
    <properties>
    <reconciliation>
    <attributes _delta="redefine">
    <attribute id="name"/>
    <attribute id="org_id"/>
    <attribute id="org_name"/>

    </attributes>
    </reconciliation>
    </properties>
    </class>

     
  • Vincent @ Combodo

    • status: accepted --> closed
     

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