Hi,
we are using iTop-3.0.2-1-9957 it is installed in a AWS Lightsail
with 2GB Ram and 1vCPU 60GB hd
The issue we face is that some times we recieved this error Message:
"Warning: Scroller requires DataTables 1.10.0 or greater - www.datatables.net/download"
As far as I can understand it happens to everyone at the same time and it appears for some hours on any list of iTOP.
When we have this message the displayed list appear empty!
Then suddenly, and without anyone do anything, it disappear and the system start working normally.
I'm sorry I can't be more precise but I was not able to find a path or a recursive situation.
Can you help me? is there any log I can look for?
thanks
Regards
Luca
p.s. we have migrated from a previous version of iTOP: 2.7.1. and for some months everything works fine!
Luca
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hello,
The datatables.net lib is used in the admin console since iTop 3.0.0 (was already used in the user portal)
Can you check that all the required js files are loaded in your browser ? You can use the developer tools for that, network panel (or console errors)
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hi,
we are using iTop-3.0.2-1-9957 it is installed in a AWS Lightsail
with 2GB Ram and 1vCPU 60GB hd
The issue we face is that some times we recieved this error Message:
"Warning: Scroller requires DataTables 1.10.0 or greater - www.datatables.net/download"
As far as I can understand it happens to everyone at the same time and it appears for some hours on any list of iTOP.
When we have this message the displayed list appear empty!
Then suddenly, and without anyone do anything, it disappear and the system start working normally.
I'm sorry I can't be more precise but I was not able to find a path or a recursive situation.
Can you help me? is there any log I can look for?
thanks
Regards
Luca
p.s. we have migrated from a previous version of iTOP: 2.7.1. and for some months everything works fine!
Luca
Hello,
The datatables.net lib is used in the admin console since iTop 3.0.0 (was already used in the user portal)
Can you check that all the required js files are loaded in your browser ? You can use the developer tools for that, network panel (or console errors)