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Issue: Unidentified File Types Allowed in Ticket Attachments

5 days ago
5 days ago
  • Naveenkumar R

    Naveenkumar R - 5 days ago

    I’ve noticed that the system currently allows uploading unidentified or unsupported file types as ticket attachments. This could potentially pose security or compatibility issues.

    Let’s discuss possible approaches to handle this — for example, restricting uploads to specific file extensions or validating file types before submission.

     
  • Vincent @ Combodo

    This request is in our backlog under N°3108, it is not planned yet.

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 5 days ago

    To mitigate, you could create an extension that analyzes and blocks (or auto deletes) certain extensions if wanted.

     

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