You should create a dedicated thread for each problem ?
About your question, configuring iTop isn't just about adding teams and persons. See this document that lists all of the steps to configure properly your instance : iTop implementation guide [iTop Documentation]
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Running the following version on a POC/ Test server
iTop version 3.0.2-1-9957 built on 2022-09-12 14:08:58
MySQL: 8.0.30
PHP: 8.0.25
I have migrated the instance from PHP7.4 running version iTop-2.7.7-9622 and running a POC server for tests before switch.
The same issue is faced on PHP8.0 on the new version. We cant assign a change to ourselves or other member. The 'assign' for now has only 4 fields to select whereas the PHP74 version of the website shows all 6 fields and worked as expected. This is confirmed by switching the PHP versions on the same server.
Missing fields: Supervisor team and Manager team
Is this a bug, we would like to have confirmation before PHP74 goes EOL Nov 28, 2022.
Hi I am upgrading my iTop from 2.7 to 3.0.4 can anyone have proper steps to migrate and also can anyone share me the compatiblity checks as I am unable to find it online
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
iTop 3.0.2-1 is available for your download on SourceForge and includes:
The list of these fixes and improvements is in our change logs.
It seems the I can not assign incident ticket.
Although, I have created teams and person, but The selection is empty. Please see attachment.
Do you know why?
Hello,
You should create a dedicated thread for each problem ?
About your question, configuring iTop isn't just about adding teams and persons. See this document that lists all of the steps to configure properly your instance : iTop implementation guide [iTop Documentation]
OK you did create a separate thread... Continuing discussion in [bc0e7c8a98].
Related
Discussion: bc0e7c8a98
I am testing 3.0.2, Thank you
Hi,
Running the following version on a POC/ Test server
iTop version 3.0.2-1-9957 built on 2022-09-12 14:08:58
MySQL: 8.0.30
PHP: 8.0.25
I have migrated the instance from PHP7.4 running version iTop-2.7.7-9622 and running a POC server for tests before switch.
The same issue is faced on PHP8.0 on the new version. We cant assign a change to ourselves or other member. The 'assign' for now has only 4 fields to select whereas the PHP74 version of the website shows all 6 fields and worked as expected. This is confirmed by switching the PHP versions on the same server.
Missing fields: Supervisor team and Manager team
Is this a bug, we would like to have confirmation before PHP74 goes EOL Nov 28, 2022.
Regards,
Sudeesh Subramanian
Hello,
You created a ticket and we answered there : [#2136]
Related
Tickets:
#2136Hi,is it possible to upgrade from v2.7.5 to v3.0.2?
Yes.
Hello,
Take a look at the official documentation : Upgrade iTop [Combodo Private Wiki]
Hi I am upgrading my iTop from 2.7 to 3.0.4 can anyone have proper steps to migrate and also can anyone share me the compatiblity checks as I am unable to find it online
https://www.itophub.io/wiki/page?id=3_0_0:install:upgrading_itop