itop 2.0 install error

Anonymous
2012-12-17
2012-12-19
  • Anonymous - 2012-12-17

    If I ran through install wizard, /itop/pages/UI.php give me a  HTTP ERROR 500(Internal Server Error).
    I am sure my LAMP server is running ok with other web apps like wordpress.
    Is anyone here had same issue with me ?
    How to troubleshooting?
    Thanks,
    Martin

     
  • Rebulator

    Rebulator - 2012-12-17

    Martin,

    The web server can generate a 500 error for many reasons, however in troubleshooting my error with UI.php, I think there is either a problem with available memory or a function in UI.php.  If I get some time later, I will try to get more information.

     
  • Denis

    Denis - 2012-12-17

    Hi Martin,

    Can you have a look at the web server's log file? Is there any error message in it?
    Or adjust you PHP configuration in php.in to set display_errors=On in order to see the error.

     
  • Luc Godbout

    Luc Godbout - 2012-12-18

    I had the same problem when I copying files in the directory iTOP, files do not have the correct permissions.

     

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