i install iTop 2.0 beta. It`s cool, but rather raw.
I create users, services, customer contracts, SLA etc.
And when i try to create ticket in user portal, itop stop with fatal error.
Notice: Undefined index: emergency in C:\inetpub\wwwroot\itop2\core\metamodel.class.php on line 828
Fatal error: Call to a member function IsExternalField() on a non-object in C:\inetpub\wwwroot\itop2\application\cmdbabstract.class.inc.php on line 1491
step by step to fatal error.
1) login with iTop user
2) click button "create request"
3) check service
4) check sub-cutegory service
5) fatal error
it`s bug or i do something wrong?
i have the same on http://www.combodo.com/itop20-beta/portal/index.php?operation=create_request
Fatal error: Call to a member function IsExternalField() on a non-object in /homez.332/combodo/www/itop20-beta/application/cmdbabstract.class.inc.php on line 1491
you found the first issue.
To workaround it you can do the following after setup:
Replace the following line in the file env-production/itop-request-mgmt/main.itop-request-mgmt.php or in the env-production/itop-request-mgmt-itil/main.itop-request-mgmt.php
I will update right now the SVN repository on Source forge
it should fix the issue.
Tell me if it works
Thanx, Erwan! it`s works!
I plan to use iTop in my it department. I am CIO from Russia.
In any case, I'll translate the interface to Russian. i can give my translation to project.
thanks for helping the project
You should find in the news letter sent on wedsnesday a link to the translation packages.
Don't hesitate to come back to email@example.com if you have any questions on how to translate, then when we got the package we will include it into next release.
The deadline we fixed for translation is begining of December, in order to release the RC release by mid of december.
I got the same
Fatal error: Call to a member function IsExternalField() on a non-object in /home/norsk/public_html/itop/application/cmdbabstract.class.inc.php on line 1491
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