Hi folks, I am tryng to set up some notifications, but I am always getting the same errors "Object not following integrity rules: issues = Unexpected value for attribute 'to': Null not allowed, class = AsyncSendEmail, id ="
The OQL queries are OK, I tested with "Tools / Run Query" Page.
The queries are:
- SELECT Contact FROM lnkContactToTicket JOIN Contact ON lnkContactToTicket.contact_id = Contact.id WHERE ticket_id = :this->id
-SELECT Team WHERE id = :this->team_id
When I use the Trigger ON ENTERING A STATE, these queries throw the error above, But when I use the Trigger "WHEN LOG IS UPDATED" or "ON OBJECT CREATION" the same queries (and notifications) are working.
Can someone help ?
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