[Issuetracker-development] Editing IssueTracker Templates.

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Hello,
 
 First off, thanks for a great application.

 
 We installed IssueTracker at our company
and will be using it for our department to tracker support calls. Unfortunately,
I was give the task to edit the look and feel. I'm a WYSIWYG (DreamWeaver)
kind of person and not a coder. I am a documentation and usability specialist.
I am familiar with how code works. But Zope is new to me and how it uses
the templates ZPT and DTML files. 
 
 I have had some small success, but very
little. Not sure what I can do, but willing to help. &nbsp;I was successful
in setting up Dreamweaver as the editor. My goal is to:
 
 Change Subject to a Drop-Down list,
to control the subject and change the name to Call Type. I was able to
do this.
 
 I want to put our company logo in the
header, but cannot seem to do this in the StandardHeader.zpt file.
 Want to change Sections label to Category
and Type to Action. This gives us three levels of category.= and control
the subject field.
 
<ul>
<li>We installed the Checkoutable Templates
application
<li>Setup Dreamweaver to access the files
using FTP and port 8021.
<li>Checked out files using the Checkoutable
application. This would place the file in the Zope Root. </ul>
 I used Dreamweaver Get to move the files
locally from Zope Root, (See attached screen shot).
 I modified the extension to .htm to
view in WYSIWYG mode. I then made edits and saved with .zpt extension in
IssueTracker Root.
 
 This worked fine with AddIssue.zpt to
create a drop-down for the subject. However, I could not make the changes
work for richlist.zpt to the IssueTracker root. Even without changes, moving
richlist.zpt to IssueTracker root caused the List tissues tab to display
incorrectly.
 
 BTW: We have Plone running on the same
server and a second instance of Zope with Issue Tracker.
 
 What I don't know is if this is the
correct way to edit templates, do I need to put all the files in the IssueTracker
root then edit, or if I'm going about this entirely wrong.
 
 Thanks for you help. I can provide you
with testimonial how this helped our company track support calls from users.
We are going to use it, but as with anything, not every one is happy with
off-the-shelf solutions.
 
 I think your application is very good
and I'm only trying to make some look and feel changes. 
 
 
 Regards,
 Ken Pachmayr
 
 <img src=cid:_1_0440A8D004405B240062A6E085257670>
 
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