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#86 PHP Crash on Email Redirect

4.0.3
open
nobody
5
2005-01-27
2005-01-27
Anonymous
No

I'm installed on Windows Server 2003, IIS6, PHP4 (also
tried PHP 5) using Fast CGI (also tried ISAPI) interfaces.

When a problem report is issued and an automated email
is sent out to a technician, embedded within that email
is an direct html link to the issue. If the technician is
already logged into issue tracker when they click on the
email link, the issue comes up fine in the web browser.
However, if the technician is not logged in, they are
redirected to the login screen. After they login, the
issue screen comes up but appears as though the
template isn't applied. In other words, certain data
elements appear on the screen approximately where you
would expect them but their are no colors, buttons,
formats, etc.

This issue occurs for the latest versions of both Issue
Tracker 4 and Issue Tracker 5. Unfortunately when this
occurs, IIS must be restarted.

Any ideas on where to start looking. If not, any
suggestions on how to remove the email link so that PHP
doesn't crash would be appreciated.

Discussion

  • Nobody/Anonymous

    Logged In: NO

    Got the same issue - any ideas?

     
  • Nobody/Anonymous

    Logged In: NO

    I have the same problem, but IIS6 does not need to be
    restarted.

    Using Win 2003 Server & PHP 4.3.8.

    I think i can see the problem - but do not know how to
    resolve.

    A normal link to an issue would look something like this:
    http://SERV/ISSUE/index.php?
    module=issues&action=view&issueid=5

    However, a link from an email, after logging in looks like this:
    http://SERV/ISSUE/index.php/?
    module=issues&action=view&issueid=5

    Note the use of a "/" before the "?". I think that is the
    problem - just need a fix!

     

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