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#18 Unable to upgrade to from 2.6.1 to 2.6.2.

1.0
closed
nobody
None
2015-10-02
2015-09-04
No

I get a message for each component that says "iSphere xxxx will be ignored because it is already installed, and updates are not permitted." This happens when I use the update site and when I try to install from a local repository. The error log says "An exception stack trace is not available."

I have the Turnover plugin installed as well.

Do I need to uninstall 2.6.1 in order to install 2.6.2?...Thanks.

Discussion

  • Thomas Raddatz

    Thomas Raddatz - 2015-09-04

    There is no need for uninstalling 2.6.1 before installing 2.6.2. I have never seen that error message before. Is it possible, that you do not have write permission to the "plugins" directory (any longer)?

    Googleing for that error took me to the following page where somebody described (most likely the same) problem:

    Google search arguments: Eclipse "updates are not permitted"

    http://stackoverflow.com/questions/9925762/updates-are-not-permitted-in-eclipse-bug-or-feature

     
  • Chuck Minarik

    Chuck Minarik - 2015-09-09

    According to the “Effective Permissions” screen, I have full access to the folder. I am in the administrators group for the PC.​

     
  • Thomas Raddatz

    Thomas Raddatz - 2015-09-15

    Sorry for the late reply. I was on vacation last week. Just to make things as clear as possible:

    a) Is it correct, that the iSphere version number, displayed on the iSphere preferences page is 2.6.1? (Screenshot_A)

    b) Is it correct, that the iSphere version number is displayed as 2.6.1 when you go to Help -> About and click the little iSphere icon? (Screenshot_B and Screenshot_C)

    c) Is it correct, that the version number of the new iSphere plug-in is displayed as 2.6.2 and that the items are greyed out? (Screenshot_D)

    The attached screenshots are created with version 2.7.0.b005 and therefore do not match what you should see.

     
  • Chuck Minarik

    Chuck Minarik - 2015-10-02

    No problem...I was out for a week as well.

    You can close this ticket because I am no longer trying to do the upgrade to 2.6.2. However, I am now having a different problem.

    I installed RDi v9.5 and Data Studio 4.1.2 in the same package group. Now when I try to install iSphere 2.6.2, I get an error message saying:

    "No repository found containing: osgi.bundle,com.ibm.rational.clearcase.ccrefresh,7.6.2.v201301111453".

    Should I open another ticket for this?...or would this be a Data Studio problem?

    Has anyone else installed iSphere in an RDi 9.5 / DS 4.1.2 environment?

    Thanks.

     
  • Thomas Raddatz

    Thomas Raddatz - 2015-10-02

    Most likely that is the very same problem as with ticket #19. Please make sure you have administrator rights when installing a plug-in. Another option is to install RDi 9.5 into c:\IBM...

     
    • Chuck Minarik

      Chuck Minarik - 2015-10-02

      That was it...thanks, Thomas. Once I started RDi as Administrator, I could install iSphere.

       
  • Thomas Raddatz

    Thomas Raddatz - 2015-10-02
    • status: open --> closed
     
  • Thomas Raddatz

    Thomas Raddatz - 2015-10-02

    Problem solved.

     
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    Thomas Raddatz

     

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