#13 sg16(VSC_SENDKEY) failed: Invalid exchange

[Saul Peebsen]

I have 5 drives WD Red 3 TB. The newest one is not accessible with idle3-tools. All drives are connected to the same controller. Here's the error:

sg16(VSC_SENDKEY) failed: Invalid exchange

Device Model: WDC WD30EFAX-68JH4N0
Serial Number: WD-WX92D509AEXU
LU WWN Device Id: 5 0014ee 212c891ce
Firmware Version: 82.00A82
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Form Factor: 3.5 inches
TRIM Command: Available, deterministic, zeroed
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Thu Jan 14 19:26:21 2021 CST