File	Date	Author	Commit
com	2013-07-04	Philip Court	[6d17e7] Added TemplatePlugin and first cut unit tests
lib	2013-07-29	Philip Court	[0feab9] typo
LICENSE	2013-04-24	Philip Court	[635082] Initial commit
README	2013-09-26	Philip Court	[63c627] Added RequestUpdateCallback.pm which is part of...
RTPlugin.java	2013-07-04	Philip Court	[f6845d] Added some class comments
RequestUpdateCallback.pm	2013-09-26	Philip Court	[03764a] Added RequestUpdateCallback.pm which is part of...
ServiceRequestUpdate_README.txt	2013-09-26	Philip Court	[b82dcc] minor change

Read Me

 === Introduction ===
Icestack plugins allow Icestack to be integrated with your choosen Backend 
System (e.g. CRM, ticketing or helpdesk solution).

For more information on plugins, see http://www.icestack.com/cms/developer-api 

 === Git Repository ===
At the top level we have a working example of a Icestack plugin for RT called 
RTPlugin.java and the associated RT perl module called RequestUpdateCallback.pm
Have a look at these (in particular RTPlugin.java) to see the sort of logic
that needs to be implemented to develop a fully functional plugin for Icestack.

In the directory com/yourcompanyname/icestack/bsp/plugin we have a Template 
that you can use as a starting point for new plugins and a Junit based test 
harness for testing your new class.


 === Implementation ==

Currently to have a new Backend Service Provider (BSP) Plugin Module
implemented and released live into the Icestack production system, it is
necessary to contact api@icestack.com and to submit your tested plugin class.

For information on implementing a Service Request Update from a BSP to
Icestack, please see ServiceRequestUpdate_README.txt in this directory.

If you have any questions please also contact api@icestack.com