[Iaxclient-devel] IAX2 has IM "vehicle"

[Andrea S. <si...@op...>]

Hi all,

I was wondering how feasible is to use iaxclient library
has instant messaging transport layer :)? I'm developing a
sort of IAX2 softphone for a call center (for social survey
no telemarketing is involved here:) and my employer
want to have a way to "chat" with an interviewer (1-to-1) while
he/she is calling a potential respondent mainly to give
advices / suggestions.

What I've in mind is something like this:

- Interviewer (I) place a call to a Respondent (R)
- R accept to be interviewed
- My Employer (E) while monitoring (through chanspy)
   communication between I and R, from his remote office,
   want to say something to I about his way of conducting
   an interview.
- E place a "text-only" call to I and start "chatting" with I
   using IAX2 capabilities to send text through a
   call "channel".

So in that situation we have 3 "active" links
involving I,R and E: I is calling R (a), E is monitoring
the call between I and R using chanspy (b) and a "text-only"
call between I and E (c).

Is this something I can achieve using iaxclient library?
My main concern is related to what I call text-only call.
Is it possible in iaxclient to have 2 active call at the some
time?

thank you

Andrea