#4367 [HHQ-4286] Cannot start tc Runtime server via Control Action

[Hyperic Team]

http://jira.hyperic.com/browse/HHQ-4286
Cannot start tc Runtime server via Control Actions.

Executing the Start command via Control Action results in Error with the Command Status:

cannot touch `/opt/springsource/springsource-tc-server-standard/myserver/logs/catalina.out': Permission denied /opt/springsource/springsource-tc-server-standard/tomcat-6.0.29.B.CI-3/bin/catalina.sh: line 338: /opt/springsource/springsource-tc-server-standard/myserver/logs/catalina.out: Permission denied /opt/springsource/springsource-tc-server-standard/tomcat-6.0.29.B.CI-3/bin/catalina.sh: line 349: /opt/springsource/springsource-tc-server-standard/myserver/logs/tcserver.pid: Permission denied

The command was issued as hqadmin user.

The agent.log reports:


2010-09-08 16:59:05,329 DEBUG [Thread-234] [ActionThread] Adding job 10607 to 2:11514 queue


2010-09-08 16:59:05,329 DEBUG [Thread-234] [ActionThread] Running job 10607


2010-09-08 16:59:05,329 INFO [Thread-234] [TomcatServerControlPlugin] doCommand args=[/opt/springsource/springsource-tc-server-standard/myserver/bin/tcruntime-ctl.sh, start]


2010-09-08 16:59:05,350 DEBUG [Thread-234] [Execute] Waiting process


2010-09-08 16:59:07,396 DEBUG [Thread-234] [Execute] End waiting, stop threads


2010-09-08 16:59:07,396 DEBUG [Thread-234] [Execute] Watchdog stopped


2010-09-08 16:59:07,396 DEBUG [Thread-234] [Execute] Stream handler stopped


2010-09-08 16:59:07,396 DEBUG [Thread-234] [Execute] Done exit=1 /opt/springsource/springsource-tc-server-standard/myserver/bin/tcruntime-ctl.sh start


2010-09-08 16:59:07,396 INFO [Thread-234] [TomcatServerControlPlugin] doCommand result=-1, exitCode=1


2010-09-08 16:59:07,397 DEBUG [Thread-234] [ActionThread] Removed job 10607 from the queue

Expected Result:


Able to execute Control Action via UI successfully

Actual Result:


Start Control Action fails

Steps to Reproduce:


1. Install and start hq-agent on platform running tc Server


2. Log into Hyperic


3. Add to inventory from auto-discover


4. Go to Inventory tab and set Configuration Properties for tc Runtime


5. Go to Control tab


6. Stop the tc Server from the command line


7. Select Start from the Control Action dropdown list


8. Click the Execute (play) button


9. Note the process times out with the reported Error failure

Work around:


Start tc Server with command line option

Additional Information:


The tc Server Standard 2.5.0.CI-156 build was used with the springsource-tc-server-hq-plugin-server/agent-2.5.0-Ci-64 build.