#4323 [HHQ-4206] Re-registering the agent using hq-agent.sh setup

[Hyperic Team]

http://jira.hyperic.com/browse/HHQ-4206
From SUPPORT-8552:

Re-registering the agent using hq-agent.sh setup between unidirectional and bi-directional can prevent the agent from registering.


After the steps below and the exception, the user will need to remove the table entries manually from the database.

Steps to Reproduce:

1.) Install bidirectional agent


2.) Stop that agent and delete it's data dir


3.) Install unidirectional agent for same platform


(at this point you should have one eam_agent entry for both)


4.) Don't delete data dir and leave agent running


5.) Run hq-agent.sh setup


6.) Stop agent and delete data dir


7.) Start agent and try to register with bidirectional again.

You will see something like this:


Starting HQ Agent...


[ Running agent setup ]


Should Agent communications to HQ be unidirectional [default=no]:


What is the HQ server IP address: 127.0.0.1


Should Agent communications to HQ always be secure [default=no]: yes


What is the HQ server SSL port [default=7443]: 7443


- Testing secure connection ... Success


What is your HQ login [default=hqadmin]: hqadmin


What is your HQ password: Not echoing value


What IP should HQ use to contact the agent [default=192.168.42.171]: 192.168.42.171


What port should HQ use to contact the agent [default=2144]: 2144


- Received temporary auth token from agent


- Registering agent with HQ


org.hyperic.hq.bizapp.client.AgentCallbackClientException: Remote error while invoking 'registerAgent: org.hyperic.lather.LatherRemoteException: Runtime exception: RuntimeException


at org.hyperic.hq.bizapp.client.AgentCallbackClient.invokeLatherCall(AgentCallbackClient.java:201)


at org.hyperic.hq.bizapp.client.BizappCallbackClient.registerAgent(BizappCallbackClient.java:135)


at org.hyperic.hq.bizapp.agent.client.AgentClient.cmdSetup(AgentClient.java:808)


at org.hyperic.hq.bizapp.agent.client.AgentClient.cmdSetupIfNoProvider(AgentClient.java:517)


at org.hyperic.hq.bizapp.agent.client.AgentClient.main(AgentClient.java:1257)


Caused by: org.hyperic.lather.LatherRemoteException: org.hyperic.lather.LatherRemoteException: Runtime exception: RuntimeException


at org.hyperic.lather.client.LatherHTTPClient.invoke(LatherHTTPClient.java:124)


at org.hyperic.hq.bizapp.client.AgentCallbackClient.invokeLatherCall(AgentCallbackClient.java:157)


... 4 more


- Error registering agent: Remote error while invoking 'registerAgent: org.hyperic.lather.LatherRemoteException: Runtime exception: RuntimeException