#1453 [HHQ-2041] Cannot Start the std or unidirectional agent for

[Hyperic Team]

http://jira.hyperic.com/browse/HHQ-2041
Steps to Reproduce:

Install 704 agent


go to bin directory


run hq.agent.bat console command

Actual Results:

C:\HQ-EE-4.0.0-704\agent-4.0.0-EE\bin>hq-agent.bat console


wrapper | --> Wrapper Started as Console


wrapper | Launching a JVM...


jvm 1 | Wrapper (Version 3.2.3) http://wrapper.tanukisoftware.org


jvm 1 | Copyright 1999-2006 Tanuki Software, Inc. All Rights Reserved.


jvm 1 |


jvm 1 | - Unable to load agent token file. Generating a new one ...


jvm 1 | Done


jvm 1 | - Invoking agent


jvm 1 | - Agent thread running


jvm 1 | Agent successfully started


jvm 1 |


jvm 1 | [ Running agent setup ]


jvm 1 | Should Agent communications to HQ be unidirectional [default=no]:

jvm 1 | What is the HQ server IP address:


localhost


jvm 1 | Should Agent communications to HQ always be secure [default=no]:

jvm 1 | What is the HQ server port [default=7080]:

jvm 1 | - Testing insecure connection ...


jvm 1 | Success


jvm 1 | What is your HQ login [default=hqadmin]:

jvm 1 | What is your HQ password:


jvm 1 |


jvm 1 |


jvm 1 |


jvm 1 |


jvm 1 |


jvm 1 |


jvm 1 |


jvm 1 | What IP should HQ use to contact the agent [default=10.1.0.142]:

jvm 1 | What port should HQ use to contact the agent [default=2144]:

jvm 1 | - Received tempaorary auth token from agent


jvm 1 | - Registering agent with HQ


jvm 1 | - HQ gave us the following agent token


jvm 1 | 1209745094609-2245652760416714976-4658690014354861005


jvm 1 | - Informing agent of new HQ server


jvm 1 | Error executing remote method: java.lang.NoSuchMethodError: org.hyper


ic.hq.bizapp.agent.ProviderInfo.isNewTransport()Z


jvm 1 | Stopping agent ...


jvm 1 | Success -- agent is stopped!


wrapper | Shutdown failed: Timed out waiting for signal from JVM.


wrapper | JVM did not exit on request, terminated


wrapper | on_exit trigger matched. Restarting the JVM. (Exit code: 1)


wrapper | Launching a JVM...


jvm 2 | Wrapper (Version 3.2.3) http://wrapper.tanukisoftware.org


jvm 2 | Copyright 1999-2006 Tanuki Software, Inc. All Rights Reserved.


jvm 2 |


jvm 2 | - Invoking agent


jvm 2 | - Agent thread running


jvm 2 | Stopping agent ...


jvm 2 | Failed to stop agent: Unable to connect to agent: already dead?


wrapper | Shutdown failed: Timed out waiting for signal from JVM.


wrapper | JVM did not exit on request, terminated


wrapper | on_exit trigger matched. Restarting the JVM. (Exit code: 1)


wrapper | Launching a JVM...


jvm 3 | Wrapper (Version 3.2.3) http://wrapper.tanukisoftware.org


jvm 3 | Copyright 1999-2006 Tanuki Software, Inc. All Rights Reserved.


jvm 3 |


jvm 3 | - Invoking agent


jvm 3 | - Agent thread running


jvm 3 | Stopping agent ...


jvm 3 | Failed to stop agent: Unable to connect to agent: already dead?


wrapper | Shutdown failed: Timed out waiting for signal from JVM.


wrapper | JVM did not exit on request, terminated


wrapper | on_exit trigger matched. Restarting the JVM. (Exit code: 1)


wrapper | There were 3 failed launches in a row, each lasting less than 300 sec


onds. Giving up.


wrapper | There may be a configuration problem: please check the logs.


wrapper | <-- Wrapper Stopped


Press any key to continue . . .

Same problem with Unidirectional communication