Re: [Hypercontent-users] graphic edit time out

[Alex V. <av...@co...>]

Hi Carl,
	This may be related to the default processing that takes place when an 
image is added or edited; a thumbnail gets generated, which could cause 
issues in a low-memory situation, as the whole graphic has to be loaded 
into memory.  You can control the channel timeout using the uPortal 
channel manager, but you may need to add memory to your JVM.  How big 
is the graphic, what format is it, and how much memory do you have 
allocated to the JVM?

Alex

On Dec 2, 2004, at 4:49 AM, Carl Barrow wrote:

> Hi Alex
>
> I'm getting a timeout when I add a graphic file to site structure and 
> also when I click to edit a graphic file.  I get a uPortal error 
> report :
>
> Channel ID:  n77
> Message: unsuccessfull rendering
> Error type:  Channel timed out (code 4)
>
> Clicking on 'retry the channel' button then brings it up without any 
> problem.   Is there a setting somewhere to change the time out value 
> or another fix?
>
> Many Thanks
> Carl
>
> -- 
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> Carl Barrow
> Web Developer
> e-Services
> The University of Hull
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