How to delete a modem

[Sunny Deol]

I have added the below modem but for some reason it keeps saying "Waiting for modem to come ready" Any ideas?

[3607305.170391] usb 1-1.1.2: USB disconnect, device number 11
[3607308.792963] usb 1-1.1.2: new high-speed USB device number 12 using xhci_hcd
[3607308.923831] usb 1-1.1.2: New USB device found, idVendor=0baf, idProduct=0303, bcdDevice= 2.00
[3607308.923851] usb 1-1.1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=10
[3607308.923868] usb 1-1.1.2: Product: USB Modem
[3607308.923884] usb 1-1.1.2: Manufacturer: U.S.Robotics
[3607308.923900] usb 1-1.1.2: SerialNumber: 000000225
[3607308.929444] cdc_acm 1-1.1.2:2.0: ttyACM1: USB ACM device

Also I have similar modem ttyACM0 that is working fine no issues but for some reason the second one I add ttyACM1 doesn't seem to work.

[Lee Howard]

To delete a modem you have to undo whatever changes you made when you created the modem and tried to run the modem. So this may likely involve:

rm /var/spool/hylafax/etc/config.ttyACM1
rm /var/spool/hylafax/FIFO.ttyACM1
rm /var/spool/hylafax/status/ttyACM1

You'll need to stop running faxgetty or faxmodem on the modem, too... however you did that.

[Sunny Deol]

Thank you Lee so much for help!

I delete the modem and readded it again but having no luck. ttyACM0 seems to be working well. Anything else I can check to make sure all is good?

Modem ttyACM1 (+1.XXX.XXX.XXX): Waiting for modem to come ready
Modem ttyACM0 (+1.XXX.XXX.XXXX): Running and idle

[Lee Howard]

You'll need to set ServerTracing to 0xFFF in config.ttyACM1, restart its faxgetty, and then look at the FaxGetty logs in your syslog.

[Sunny Deol]

Sorry I am new to this...how do I restart it's faxgetty? I have made the change in the config.ttyACM1 file.

[Lee Howard]

I don't know how you are running faxgetty or faxmodem. How are you starting these?

[Sunny Deol]

Let me get those details for you. Unfortuntely I did not setup this server up.

Appricate all the help Lee!

[Sunny Deol]

Looks like it's running under systemtcl

I can do the following commands

systemctl start hylafax
systemctl stop hylafax

Adding all the systemctl services in the attachment.