Auto Creat/Append ticket from email

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#6 Auto Creat/Append ticket from email

Status: open

Owner: nobody

Labels: None

Priority: 8

Updated: 2004-06-01

Created: 2004-05-07

Private: No

If an email has a ticket number in the subject, it
should be automatically appended to that ticket number
& the rout person notified.

If not, a new ticket should be able to be automatically
created and a default person notified.

Brian Chabot - 2004-06-01

priority: 5 --> 8
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