Re: [htdig-dev] Multi-word query matches, but the excerpts aren't shown - any fix?

[Jessica B. <jes...@ya...>]

Hi Neal.  I'm using the 3.2.0b4 snapshots.  I was
using an older one and just tested the latest and
still have the same results.

--- Neal Richter <ne...@ri...> wrote:
> 
> What version of the HtDig you are running?
> 
> Thanks.
> 
> 
> On Thu, 23 Jan 2003, Jessica Biola wrote:
> 
> > I have a couple documents that have text like
> this:
> >
> >    A123-456
> >
> > I've turned off the punctuation characters in
> htdig
> > configuration file.  When I search for: A123-456 I
> get
> > an exact match with the excerpt highlighted.  But,
> if
> > I search for: "A123 456" I also get a document
> match,
> > but the excerpt does not show up.
> >
> > I am guessing that the reason it is not showing up
> is
> > because there is a routine looking for the
> matching
> > text header/document to add to excerpt and
> highlight.
> > While the search term does match (both words are
> > within one word of proximity in the phrase) the
> > document, the excerpt doesn't.
> >
> > Can someone help me fix this?  Some of our
> employees
> > are searching our parts indexes and get confused
> as to
> > why sometimes excerpts show up and sometimes they
> do
> > not.  Its so useful to have them show up in the
> > results page because it helps them save time
> (knowing
> > the context of the search query in a document is
> very
> > helpful).
> >
> > I think that the same problem pops up with word
> > endings (i.e. "test running" would match "tests
> run"
> > but an excerpt would not show up unless the query
> > matched the appearance of hte matching text
> verbatim).
> >
> > -Jes
> >
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> 
> Neal Richter
> Knowledgebase Developer
> RightNow Technologies, Inc.
> Customer Service for Every Web Site
> Office: 406-522-1485
> 
> 
> 
> 
>
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