From: <pa...@rc...> - 2001-05-11 09:06:03
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aw...@aw... wrote: > Hello. We have purchased the Office Jet T45xi and have never been able to > get it to print in color. What is wrong??? > > Thank You, > Cathy > Awanita Staff Hi, Cathy. Based on what you've said, I can't give you any useful advice. For starters it would be helpful to know the following things: - What sort of system (and operating system) are you using? - What steps have you taken so far to get you to where you are now? - What print driver are you using? Even though I have no information about your situation, one "gotcha" I can think of offhand is that if you're printing from Netscape, and possibly other applications, the Print dialog box has a selection for printing in color or black&white. So even if your printer is correctly configured to print in color, you can't print in color if your application isn't. David |