From: Cory M. <cor...@hp...> - 2004-11-30 21:22:23
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To be honest, I am not very Debian savvy. My recommendation at this point would be to hang on for a couple of days and I'm pretty sure I can easily fix your issue... Cory hp linux printing team On Tue, 2004-11-30 at 14:09 -0700, t takahashi wrote: > On Tue, 30 Nov 2004 09:49:53 -0800, Cory Meisch <cor...@hp...> wrote: > > Are you having a Linux issue or is this Windows related? I'm sorry that > > I have not been more responsive... > > Thanks for replying. > > It is a Linux issue. The device is essentially completely useless to > me now, and has been for months. And its function is really > important. To be honest, I am at the end of my rope on this. > > Nobody has yet looked at all of the detailed debugging output that is > at http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=272304 and also > http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=283018 . > > If that is not enough to find out where the problem is, then I will do > anything that I am asked to do. > > I do not have the ability to debug beyond what I already have. No > responses on sane mailing list, debian-user, sourceforge forum, or > elsewhere. Contacting HP through official channels (in case it's > hardware- or firmware-related or in case they feel like helping with a > Linux problem by some unusual alignment of the planets) is of course > useless. I am stuck on this. > > Regarding my letter to Carly, there is no way that she or anybody > useful will ever see it given the email addresses that I used. > However, if you were to forward it to a manager or two at HP using an > internal addresss, it would avoid dropping into a black hole. I spent > way too long on the nonsense that led to that letter. ------------------------------------ Cory Meisch HP Linux Test Technician (360) 212-7009 ------------------------------------- Kafka's Law: In the fight between you and the world, back the world. -- Franz Kafka, "RS's 1974 Expectation of Days" ------------------------------------- ****** Current Weather for Portland, OR ****** Temperature: 46.0 F Conditions: Overcast and overcast |