Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[Cory M. <cor...@hp...>]

I can't help you if you don't try.

You paid for the hardware and the Windows software, the Linux software
is still free.

I am THE linux support person for all of HPs printing and multifunction
devices worldwide. Sorry if I have not been responsive but Linux is
supposed to be community based and lots of people besides me are quite
capable in assisting you...

Cory
hp linux printing team

On Mon, 2004-11-29 at 18:25 -0200, Roberto Winter wrote:
> Hi,
> 
> It is very interesting that HP supports the linux kernel so vividly
> (just check kernel.org) and yet their printers are close to the worst
> support I have seen since I started using Linux. Even projects that
> are completely free have better response than this. A change of course
> is definitely needed to be taken by HP.... Especially because we are
> paying you when we buy your printers, so the support (and development
> of NEW software/drivers) should be *at least* better than those given
> by free software contributors. I have a psc1210 and so far I can't
> make it work correctly, not that I am trying, I did already and since
> then nothing new happened to the project, so I don't think the printer
> would magically start working if I continued trying.
> 
> Roberto.
> 
> On Mon, 29 Nov 2004 20:16:46 +0000, Laurence Orchard
> <lau...@or...> wrote:
> > On Sat, 2004-11-27 at 04:47, t takahashi wrote:
> > 
> > 
> > > A while back I asked about my HPOJ 6110, which stopped working for me
> > > after a few Debian upgrades.  The debugging output is at
> > > http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=272304 and also
> > > http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=283018 .
> > >
> > > Is hpoj still being maintained?  Is the 6110 still supported?  Is HP
> > > monitoring this list?  Are any developers here by any chance?  Are  HP
> > > OfficeJets obsolete on Linux and I didn't find out?
> > >
> > > I would really appreciate ANY help, ideas, comments, things to try,
> > > comments about HP or the hpoj project's viability, or
> > > ANYTHING here.  Is there ANY more debugging I can do to help narrow it
> > > down?  If there were, is there anybody there to read it?
> > >
> > > Of course it's free software, and nobody is obligated, but it would
> > > really be great.  I am at the end of my rope, and my former high
> > > degree of respect for HP products has really fizzled away.  I have now
> > > had months of downtime.
> > >
> > > Thanks.
> > >
> > > P.S.  Are there any HP people at all assigned to this project?  Is it
> > > simply dead in the water?  Will I have to throw away my new Officejet,
> > > which worked perfectly for a few weeks then after some Debian upgrades
> > > stopped working, and start with something else?  It's completely
> > > useless to me now, yet it is the most
> > > important thing I do with my computer by far (it helps work around a
> > > disability issue by A LOT but I found no other ADF scanner at this
> > > price and I thought it would be supported so I bought it).
> > >
> > > P.P.S.  If an HP person could comment (even by telling me that I was
> > > foolish to buy it for Linux!), that would help me, since I will then
> > > at least know my prospects for getting it to be anything but a very
> > > large clock with a very small display and a mostly cosmetic tail.
> > >
> > > P.P.S.  Thanks again for any help of any kind.
> > >
> > 
> > Hi
> > 
> > I run a 6110 under Fedora Core 3 without any problems,printing scanning
> > etc.
> > 
> > What sort of problems are you having?
> > 
> > Laurence
> > 
> > 
> > 
> > 
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> > _______________________________________________
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> > hpo...@li...
> > https://lists.sourceforge.net/lists/listinfo/hpoj-devel
> >
> 
> 
> -------------------------------------------------------
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------------------------------------ 
Cory Meisch  
HP Linux Test Technician 
(360) 212-7009 
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