Re: [hpoj-devel] Cannot get HP5510 to print

[Hal V. <ha...@th...>]

On Wednesday 11 August 2004 11:47 am, Hal Vaughan wrote:
> I bought a HP 5510 last night and was up most of the night trying to get it
> to work.  (I need to have a printer working ASAP and am close to returning
> this and getting a Brother 1440 laserprinter because it just won't work.)
>
> I am using Libranet, so when I hooked up the printer, I used apt-get to
> install hpoj and hpijs.  (I haven't seen it specifically stated, but I
> assume I need both of these, hpoj to scan and hpijs to print -- is that
> right?).  I am using a 2.4.21 kernel.  The hpijs version is 1.5.
>
> Originally when I installed hpoj (again, with apt-get), ptal-init asked me
> all the questions, and within a few minutes I was able to use the scanner.
> Considering the last time I had tried a scanner on Linux was over 3 years
> ago, and it was damn near impossible to get it to work, I was excited.
>
> Then I tried to install the printer.  I used the KDE control panel and
> pulled up the printer screen to install the printer in CUPS (if you haven't
> used it, it has a few more features than the web control panel for CUPS). 
> The first time I did this, I admit I didn't read the instructions.  I tried
> to install it as the 1st USB printer, and got messages that
> usb:/dev/usb/lp0 did not exist.  I deleted the printer from CUPS, restarted
> CUPS, and re-installed (this time, in the printer list, CUPS specified
> ptal:mlc:usb:hp5510 --I changed the name to hp5510 for brevity).  It
> installed and I tried to print a test page.  I got the dialog that said
> CUPS sent the test page successfully, I pressed Okay to continue,
> configured the printer, and waited.  No test page.
>
> I have uninstalled and reinstalled this a number of times.  I am getting
> the status display (on the web control panel for CUPS) Printer State:
> stopped, accepting jobs.
>
> I've tried ptal-print and it cannot connect to the printer.  I tried
> ptal-connect mlc:usb:hp5510 -service PTAL-MLCD-DUMP and I get a dump
> (included at the end of this, in case it helps).  I tried ptal-connect
> mlc:usb:hp5510 -service echo and I cannot connect.
>
> It seems I can scan (some programs seem to have trouble, but the SANE gui
> frontend allowed me to scan an image in perfectly).  I can use scanimage
> --list-devices and it shows up.   If I scanimage --test, I get a successful
> report.  I don't know if this printer has an echo service, so I don't know
> if ptal-connect mlc:usb:hp5510 -service echo is a sign of the problem or
> not.
>
> I really want to get this working, since it would solve my
> scanner/fax/printer/copier needs with one shot and because I like HP
> products (they usually have good Linux support and are reliable), but I
> have to be practical.  I cannot waste a lot of time on this.  I have to
> have a printer working today, and I have to get back to my other work, so
> any help is GREATLY appreciated.
>
> Thanks!
>
> Hal


I can't believe how much time I spent on this.  I finally found out that the 
stable version of hpoj (the driver for HP officejets) is .8x.  In short, when 
removed both hpijs (both hpoj and hpijs are needed for an HP all-in-one), 
then re-installed with apt-get install hpoj=9.??? (whatever -- the latest 
shown w/ apt-cahce showpkg) and did the same with hpijs, it installed and 
worked perfectly.

Now if I can only get Firefox to print to this (which is the default printer, 
but Firefox doesn't seem to know that!), I'll be one cappy hamper.

Hal

> Output from ptal-connect mlc:usb:hp5510 -service PTAL-MLCD-DUMP:
>
> ptal-connect: connecting to device "mlc:usb:hp5510"...  successful.
>
> ExMgr:
> pid=13637
> gDebugFlag=0
> pBufferPool: available#=2, size=4102, requested#=230, allocated#=3
> noFork=0
> stayActivated=0
> noDrain=0
> forceMlcDot4=0
> noDot4=0
> noPmlMultiplexing=0
> sleepBeforeOpen=0
> initialized=1
> fd=5: read=1, write=0
> fd=8: read=1, write=0
> fd=9: read=1, write=0
> fdCount=10
> exContext=2
> exState=2
> exActivateCount=1
> exCloseCount=0
> exCloseReason=0x0000
> exReactivateFlag=0
> tryDot4=1
> tryMlc=1
> transportMode=2=1284.4
> miser=0
> argcOriginal=22
> argvOriginal:  "mlc:usb:hp5510" "-devidmatch" "MDL:officejet 5500 series;"
> "-devidmatch" "SN:MY44CF101396;" "-device" "/dev/usb/lp0" "/dev/usb/lp1"
> "/dev/usb/lp10" "/dev/usb/lp11" "/dev/usb/lp12" "/dev/usb/lp13"
> "/dev/usb/lp14" "/dev/usb/lp15" "/dev/usb/lp2" "/dev/usb/lp3"
> "/dev/usb/lp4" "/dev/usb/lp5" "/dev/usb/lp6" "/dev/usb/lp7" "/dev/usb/lp8"
> "/dev/usb/lp9" argc=0
> fdNull=4
> pFreeMsgPool: depth=2
> pPendingMsgQueue: depth=0
> pActiveTimerQueue: depth=0
> pPeriodicTimerQueue: depth=1
> select timeout: sec=0, usec=500000, infinite=0
> consoleAllowRemote=0
> consoleOldStdin=6
> consoleOldStdout=7
> consoleIsRemote=0
> socketSuffix=<usb:hp5510>
> socketAliasSuffix=<>
> socketName=</var/run/ptal-mlcd/usb:hp5510>
> socketAliasName=<>
> socketFd=5
> pmlTransportSession=8
> pmlCurrentSession=-1
> pmlLastSession=24
> llioPossibleName[0]=</dev/usb/lp0>
> llioPossibleName[1]=</dev/usb/lp1>
> llioPossibleName[2]=</dev/usb/lp10>
> llioPossibleName[3]=</dev/usb/lp11>
> llioPossibleName[4]=</dev/usb/lp12>
> llioPossibleName[5]=</dev/usb/lp13>
> llioPossibleName[6]=</dev/usb/lp14>
> llioPossibleName[7]=</dev/usb/lp15>
> llioPossibleName[8]=</dev/usb/lp2>
> llioPossibleName[9]=</dev/usb/lp3>
> llioPossibleName[10]=</dev/usb/lp4>
> llioPossibleName[11]=</dev/usb/lp5>
> llioPossibleName[12]=</dev/usb/lp6>
> llioPossibleName[13]=</dev/usb/lp7>
> llioPossibleName[14]=</dev/usb/lp8>
> llioPossibleName[15]=</dev/usb/lp9>
> llioPossibleNameCount=16
> llioName=</dev/usb/lp0>
> llioOverrideDeviceID=<>
> llioMatchDeviceID[0]=<MDL:officejet 5500 series;>
> llioMatchDeviceID[1]=<SN:MY44CF101396;>
> llioMatchDeviceIDCount=2
> llioFd=9
> llioDummyFd=-1
> llioPollState=2
> llioLastHitTime=1092238335
> llioForwardBdrQueue: depth=0
> llioDeviceID=<MFG:hp;MDL:officejet 5500
> series;CMD:LDL,MLC,PML,DYN;CLS:PRINTER;1284.4DL:4d,4e,1;SN:MY44CF101396;S:0
>380008000020020002c1480062c2500062;Z:007;>
> llioSavedDeviceID=<MFG:hp;MDL:officejet 5500
> series;CMD:LDL,MLC,PML,DYN;CLS:PRINTER;1284.4DL:4d,4e,1;SN:MY44CF101396;S:0
>380008000020020002c1480062c2500062;Z:007;> llioBusAddress=2
> llioDeviceAddress=7
> llioVendorID=0x03F0
> llioProductID=0x3A11
> llioCurrentProtocol=2
> llioSupportedProtocols=0x04
>
> Transport:
> this=0x08069300
> port=0
> pMgr=0x08068628
> pPhysicalPort=0x08068628
> forwardTransactionCounter: current=128, initial=128, low=126, high=128,
> max=128
> channelCount=17
> channelArray=0x080694F0
> channelArray[0]=0x08069538
> channelArray[1]=0x08069830
> channelArray[2]=0x08069A30
> channelArray[3]=0x08069C30
> channelArray[4]=0x08069E30
> channelArray[5]=0x0806A030
> channelArray[6]=0x0806A230
> channelArray[7]=0x0806A430
> channelArray[8]=0x0806A630
> channelArray[9]=0x0806A830
> channelArray[10]=0x0806AA30
> channelArray[11]=0x0806AC30
> channelArray[12]=0x0806AE30
> channelArray[13]=0x0806B030
> channelArray[14]=0x0806B230
> channelArray[15]=0x0806B430
> channelArray[16]=0x0806B630
> overheadBufferCount=0
> pNextTransport=0x00000000
> pForwardDataTimer=0x080693C8 (count=0)
> pForwardDataTimeoutMsg=0x08069398
> reverseDataBufferCount=180
> reverseDataBufferSize=4102
> maxForwardBdrsPerTransaction=4
> nextChannelToAllocate=17
> nextBlockedChannel=-1
> lookupQueue: depth=0, peek=0x00000000
> ----------------
> pForwardHeaderPool=0x08069408
> mlcChannelArray=0x080694F0
> pCommandChannel=0x08069538
> grcState=0
> reverseDataStopped=0
> tryDot4=1
> tryPreDot4=0
> tryMlc=1
> requestedRevision=0x20
> revision=0x20
> maxRemoteSockets=32
>
> Command channel:
> this=0x08069538
> port=0
> channel=0
> localSocket=0
> pTransport=0x08069300
> pMgr=0x08068628
> pPhysicalPort=0x08068628
> openingAnySetFlags=0x0010
> closingAnySetFlags=0x0124
> flags=0x0003
> countOpen=0
> countOpenFailure=0
> pService=0x00000000
> scd=0x00000000
> forwardDataPriority=0
> minBuffersRequired=0
> benefitOfMoreBuffers=0
> reverseDataBufferSize=4102
> bufferCount=3
> remoteSocket=0
> maxForwardDatalen=58
> maxReverseDatalen=58
> countForwardData=38
> countReverseData=38
> countReverseBuffers=38
> countReverseBufferReturns=38
> lastReverseBuffer=0x00000000
> currentForwardBuffer=0x00000000
> currentGrabbedCredit=-1
> currentGrabbedTransaction=-1
> ----------------
> pMlcTransport=0x08069300
> pCommandChannel=0x08069538
> disableCreditCommands=1
> pForwardCreditRequestTimer=0x080696D0
> pForwardCreditRequestMsg=0x080696A0
> pReverseCreditHeartbeatTimer=0x08069738
> pReverseCreditHeartbeatMsg=0x08069708
> musherFirstCreditRequestDelay=2
> musherNextCreditRequestDelay=5
> gusherFirstCreditRequestDelay=5
> gusherNextCreditRequestDelay=10
> miserFirstCreditRequestDelay=0
> miserNextCreditRequestDelay=2
> gusherPiggybackCreditCount=1
> gusherCreditCount=2
> miserCreditRequestCount=2
> workaroundReverseCreditLoss=0
> maxForwardPacketSize=64
> maxReversePacketSize=64
> forwardCreditRequest=16
> forwardMaxOutstandingCredit=1
> forwardCredit: current=1, initial=1, low=0, high=2, max=65535
> lastCreditRequestGotUsNowhere=0
> reverseMaxOutstandingCredit=1
> reverseBuffersPerPacket=1
> uncreditedBuffers=0
> reverseCreditToGrant=2
> reverseCredit: current=1, initial=1, low=0, high=2, max=65535
> countSendPiggybackCredit=38
> countHandlePiggybackCredit=38
> countSendCredit=0
> countHandleCredit=0
> countHandleCreditAfterCreditRequest=0
> countSendCreditRequest=0
> countHandleCreditRequest=0
> countSendEmptyCreditRequestReply=0
> countHandleEmptyCreditRequestReply=0
> isGusher=1
> ----------------
> pForwardCommandPool=0x08069770
> pForwardNonconsumingQueue=0x08069790
> pForwardReplyQueue=0x080697A0
> pForwardRequestQueue=0x080697B0
> forwardRequestCredit: current=1, initial=1, low=0, high=1, max=65535
> pCommandReplyTimer=0x080697F0 (count=0)
> pCommandReplyTimeoutMsg=0x080697C0
> allowErrorPackets=1
> lastPsid=-1
> lastSsid=-1
>
> Session 0: type=command
>         state=1
>         fd=8
>         scdlink=-1
>         pLookup=0x08068DE8
>         outstandingForwardBdrCount=1
>         pReverseBdrQueue: depth=0
>         tcd=0x00000000
>         pCommandBdr=0x0806DA38
>         pmlTrapsRegistered=0
>         bitbucketSocket=0
>
> Session 8: type=transport
>         state=6
>         fd=10
>         scdlink=-1
>         pLookup=0x080690E8
>         outstandingForwardBdrCount=0
>         pReverseBdrQueue: depth=0
>         tcd=0x08069830
>         pCommandBdr=0x00000000
>         pmlTrapsRegistered=0
>         bitbucketSocket=0
>
> Transport channel for session 8:
> this=0x08069830
> port=0
> channel=1
> localSocket=128
> pTransport=0x08069300
> pMgr=0x08068628
> pPhysicalPort=0x08068628
> openingAnySetFlags=0x0010
> closingAnySetFlags=0x0124
> flags=0x0003
> countOpen=1
> countOpenFailure=0
> pService=0x08068628
> scd=0x00000008
> forwardDataPriority=0
> minBuffersRequired=10
> benefitOfMoreBuffers=1
> reverseDataBufferSize=4102
> bufferCount=12
> remoteSocket=1
> maxForwardDatalen=2046
> maxReverseDatalen=2046
> countForwardData=2
> countReverseData=2
> countReverseBuffers=2
> countReverseBufferReturns=2
> lastReverseBuffer=0x0806DA38
> currentForwardBuffer=0x00000000
> currentGrabbedCredit=-1
> currentGrabbedTransaction=-1
> ----------------
> pMlcTransport=0x08069300
> pCommandChannel=0x08069538
> disableCreditCommands=0
> pForwardCreditRequestTimer=0x08069990
> pForwardCreditRequestMsg=0x08069960
> pReverseCreditHeartbeatTimer=0x080699F8
> pReverseCreditHeartbeatMsg=0x080699C8
> musherFirstCreditRequestDelay=2
> musherNextCreditRequestDelay=5
> gusherFirstCreditRequestDelay=5
> gusherNextCreditRequestDelay=10
> miserFirstCreditRequestDelay=0
> miserNextCreditRequestDelay=2
> gusherPiggybackCreditCount=1
> gusherCreditCount=2
> miserCreditRequestCount=2
> workaroundReverseCreditLoss=0
> maxForwardPacketSize=2052
> maxReversePacketSize=2052
> forwardCreditRequest=16
> forwardMaxOutstandingCredit=65535
> forwardCredit: current=1, initial=0, low=0, high=1, max=65535
> lastCreditRequestGotUsNowhere=0
> reverseMaxOutstandingCredit=65535
> reverseBuffersPerPacket=1
> uncreditedBuffers=0
> reverseCreditToGrant=0
> reverseCredit: current=12, initial=12, low=11, high=12, max=65535
> countSendPiggybackCredit=0
> countHandlePiggybackCredit=0
> countSendCredit=3
> countHandleCredit=3
> countHandleCreditAfterCreditRequest=0
> countSendCreditRequest=0
> countHandleCreditRequest=0
> countSendEmptyCreditRequestReply=0
> countHandleEmptyCreditRequestReply=0
> isGusher=1
>
>
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