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RE: [hpoj-devel] Cannot get HP5510 to print
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From: Meisch, C. <cor...@hp...> - 2004-08-11 18:07:20
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Sounds like you are on the right track... Be sure that ghostscript and
foomatic are installed, as those are the only things I can think of for
you to be missing... Also check your /var/log/cups/error_log file for
more clues as to why the job is not being sent...
Cory
Hp linux printing team
-----Original Message-----
From: hpo...@li...
[mailto:hpo...@li...] On Behalf Of Hal Vaughan
Sent: Wednesday, August 11, 2004 8:48 AM
To: hpo...@li...
Subject: [hpoj-devel] Cannot get HP5510 to print
I bought a HP 5510 last night and was up most of the night trying to get
it to work. (I need to have a printer working ASAP and am close to
returning this and getting a Brother 1440 laserprinter because it just
won't work.)
I am using Libranet, so when I hooked up the printer, I used apt-get to
install hpoj and hpijs. (I haven't seen it specifically stated, but I
assume I need both of these, hpoj to scan and hpijs to print -- is that
right?). I am using a 2.4.21 kernel. The hpijs version is 1.5.
Originally when I installed hpoj (again, with apt-get), ptal-init asked
me all the questions, and within a few minutes I was able to use the
scanner. =20
Considering the last time I had tried a scanner on Linux was over 3
years ago, and it was damn near impossible to get it to work, I was
excited.
Then I tried to install the printer. I used the KDE control panel and
pulled up the printer screen to install the printer in CUPS (if you
haven't used it, it has a few more features than the web control panel
for CUPS). The first time I did this, I admit I didn't read the
instructions. I tried to install it as the 1st USB printer, and got
messages that usb:/dev/usb/lp0 did not exist. I deleted the printer
from CUPS, restarted CUPS, and re-installed (this time, in the printer
list, CUPS specified ptal:mlc:usb:hp5510 --I changed the name to hp5510
for brevity). It installed and I tried to print a test page. I got the
dialog that said CUPS sent the test page successfully, I pressed Okay to
continue, configured the printer, and waited. No test page.
I have uninstalled and reinstalled this a number of times. I am getting
the status display (on the web control panel for CUPS) Printer State:
stopped, accepting jobs.
I've tried ptal-print and it cannot connect to the printer. I tried
ptal-connect mlc:usb:hp5510 -service PTAL-MLCD-DUMP and I get a dump
(included at the end of this, in case it helps). I tried ptal-connect
mlc:usb:hp5510 -service echo and I cannot connect.
It seems I can scan (some programs seem to have trouble, but the SANE
gui frontend allowed me to scan an image in perfectly). I can use
scanimage=20
--list-devices and it shows up. If I scanimage --test, I get a
successful=20
report. I don't know if this printer has an echo service, so I don't
know if ptal-connect mlc:usb:hp5510 -service echo is a sign of the
problem or not.
I really want to get this working, since it would solve my
scanner/fax/printer/copier needs with one shot and because I like HP
products (they usually have good Linux support and are reliable), but I
have to be practical. I cannot waste a lot of time on this. I have to
have a printer working today, and I have to get back to my other work,
so any help is GREATLY appreciated.
Thanks!
Hal
Output from ptal-connect mlc:usb:hp5510 -service PTAL-MLCD-DUMP:
ptal-connect: connecting to device "mlc:usb:hp5510"... successful.
ExMgr:
pid=3D13637
gDebugFlag=3D0
pBufferPool: available#=3D2, size=3D4102, requested#=3D230, =
allocated#=3D3
noFork=3D0 stayActivated=3D0 noDrain=3D0 forceMlcDot4=3D0 noDot4=3D0
noPmlMultiplexing=3D0 sleepBeforeOpen=3D0
initialized=3D1
fd=3D5: read=3D1, write=3D0
fd=3D8: read=3D1, write=3D0
fd=3D9: read=3D1, write=3D0
fdCount=3D10
exContext=3D2
exState=3D2
exActivateCount=3D1
exCloseCount=3D0
exCloseReason=3D0x0000
exReactivateFlag=3D0
tryDot4=3D1
tryMlc=3D1
transportMode=3D2=3D1284.4
miser=3D0
argcOriginal=3D22
argvOriginal: "mlc:usb:hp5510" "-devidmatch" "MDL:officejet 5500
series;"=20
"-devidmatch" "SN:MY44CF101396;" "-device" "/dev/usb/lp0" "/dev/usb/lp1"
"/dev/usb/lp10" "/dev/usb/lp11" "/dev/usb/lp12" "/dev/usb/lp13"=20
"/dev/usb/lp14" "/dev/usb/lp15" "/dev/usb/lp2" "/dev/usb/lp3"
"/dev/usb/lp4"=20
"/dev/usb/lp5" "/dev/usb/lp6" "/dev/usb/lp7" "/dev/usb/lp8"
"/dev/usb/lp9"
argc=3D0
fdNull=3D4
pFreeMsgPool: depth=3D2
pPendingMsgQueue: depth=3D0
pActiveTimerQueue: depth=3D0
pPeriodicTimerQueue: depth=3D1
select timeout: sec=3D0, usec=3D500000, infinite=3D0 =
consoleAllowRemote=3D0
consoleOldStdin=3D6
consoleOldStdout=3D7
consoleIsRemote=3D0
socketSuffix=3D<usb:hp5510>
socketAliasSuffix=3D<>
socketName=3D</var/run/ptal-mlcd/usb:hp5510>
socketAliasName=3D<>
socketFd=3D5
pmlTransportSession=3D8
pmlCurrentSession=3D-1
pmlLastSession=3D24
llioPossibleName[0]=3D</dev/usb/lp0>
llioPossibleName[1]=3D</dev/usb/lp1>
llioPossibleName[2]=3D</dev/usb/lp10>
llioPossibleName[3]=3D</dev/usb/lp11>
llioPossibleName[4]=3D</dev/usb/lp12>
llioPossibleName[5]=3D</dev/usb/lp13>
llioPossibleName[6]=3D</dev/usb/lp14>
llioPossibleName[7]=3D</dev/usb/lp15>
llioPossibleName[8]=3D</dev/usb/lp2>
llioPossibleName[9]=3D</dev/usb/lp3>
llioPossibleName[10]=3D</dev/usb/lp4>
llioPossibleName[11]=3D</dev/usb/lp5>
llioPossibleName[12]=3D</dev/usb/lp6>
llioPossibleName[13]=3D</dev/usb/lp7>
llioPossibleName[14]=3D</dev/usb/lp8>
llioPossibleName[15]=3D</dev/usb/lp9>
llioPossibleNameCount=3D16
llioName=3D</dev/usb/lp0>
llioOverrideDeviceID=3D<>
llioMatchDeviceID[0]=3D<MDL:officejet 5500 series;>
llioMatchDeviceID[1]=3D<SN:MY44CF101396;>
llioMatchDeviceIDCount=3D2
llioFd=3D9
llioDummyFd=3D-1
llioPollState=3D2
llioLastHitTime=3D1092238335
llioForwardBdrQueue: depth=3D0
llioDeviceID=3D<MFG:hp;MDL:officejet 5500
series;CMD:LDL,MLC,PML,DYN;CLS:PRINTER;1284.4DL:4d,4e,1;SN:MY44CF101396;
S:0380008000020020002c1480062c2500062;Z:007;>
llioSavedDeviceID=3D<MFG:hp;MDL:officejet 5500
series;CMD:LDL,MLC,PML,DYN;CLS:PRINTER;1284.4DL:4d,4e,1;SN:MY44CF101396;
S:0380008000020020002c1480062c2500062;Z:007;>
llioBusAddress=3D2
llioDeviceAddress=3D7
llioVendorID=3D0x03F0
llioProductID=3D0x3A11
llioCurrentProtocol=3D2
llioSupportedProtocols=3D0x04
Transport:
this=3D0x08069300
port=3D0
pMgr=3D0x08068628
pPhysicalPort=3D0x08068628
forwardTransactionCounter: current=3D128, initial=3D128, low=3D126, =
high=3D128,
max=3D128
channelCount=3D17
channelArray=3D0x080694F0
channelArray[0]=3D0x08069538
channelArray[1]=3D0x08069830
channelArray[2]=3D0x08069A30
channelArray[3]=3D0x08069C30
channelArray[4]=3D0x08069E30
channelArray[5]=3D0x0806A030
channelArray[6]=3D0x0806A230
channelArray[7]=3D0x0806A430
channelArray[8]=3D0x0806A630
channelArray[9]=3D0x0806A830
channelArray[10]=3D0x0806AA30
channelArray[11]=3D0x0806AC30
channelArray[12]=3D0x0806AE30
channelArray[13]=3D0x0806B030
channelArray[14]=3D0x0806B230
channelArray[15]=3D0x0806B430
channelArray[16]=3D0x0806B630
overheadBufferCount=3D0
pNextTransport=3D0x00000000
pForwardDataTimer=3D0x080693C8 (count=3D0)
pForwardDataTimeoutMsg=3D0x08069398
reverseDataBufferCount=3D180
reverseDataBufferSize=3D4102
maxForwardBdrsPerTransaction=3D4
nextChannelToAllocate=3D17
nextBlockedChannel=3D-1
lookupQueue: depth=3D0, peek=3D0x00000000
----------------
pForwardHeaderPool=3D0x08069408
mlcChannelArray=3D0x080694F0
pCommandChannel=3D0x08069538
grcState=3D0
reverseDataStopped=3D0
tryDot4=3D1
tryPreDot4=3D0
tryMlc=3D1
requestedRevision=3D0x20
revision=3D0x20
maxRemoteSockets=3D32
Command channel:
this=3D0x08069538
port=3D0
channel=3D0
localSocket=3D0
pTransport=3D0x08069300
pMgr=3D0x08068628
pPhysicalPort=3D0x08068628
openingAnySetFlags=3D0x0010
closingAnySetFlags=3D0x0124
flags=3D0x0003
countOpen=3D0
countOpenFailure=3D0
pService=3D0x00000000
scd=3D0x00000000
forwardDataPriority=3D0
minBuffersRequired=3D0
benefitOfMoreBuffers=3D0
reverseDataBufferSize=3D4102
bufferCount=3D3
remoteSocket=3D0
maxForwardDatalen=3D58
maxReverseDatalen=3D58
countForwardData=3D38
countReverseData=3D38
countReverseBuffers=3D38
countReverseBufferReturns=3D38
lastReverseBuffer=3D0x00000000
currentForwardBuffer=3D0x00000000
currentGrabbedCredit=3D-1
currentGrabbedTransaction=3D-1
----------------
pMlcTransport=3D0x08069300
pCommandChannel=3D0x08069538
disableCreditCommands=3D1
pForwardCreditRequestTimer=3D0x080696D0
pForwardCreditRequestMsg=3D0x080696A0
pReverseCreditHeartbeatTimer=3D0x08069738
pReverseCreditHeartbeatMsg=3D0x08069708
musherFirstCreditRequestDelay=3D2
musherNextCreditRequestDelay=3D5
gusherFirstCreditRequestDelay=3D5
gusherNextCreditRequestDelay=3D10
miserFirstCreditRequestDelay=3D0
miserNextCreditRequestDelay=3D2
gusherPiggybackCreditCount=3D1
gusherCreditCount=3D2
miserCreditRequestCount=3D2
workaroundReverseCreditLoss=3D0
maxForwardPacketSize=3D64
maxReversePacketSize=3D64
forwardCreditRequest=3D16
forwardMaxOutstandingCredit=3D1
forwardCredit: current=3D1, initial=3D1, low=3D0, high=3D2, max=3D65535
lastCreditRequestGotUsNowhere=3D0
reverseMaxOutstandingCredit=3D1
reverseBuffersPerPacket=3D1
uncreditedBuffers=3D0
reverseCreditToGrant=3D2
reverseCredit: current=3D1, initial=3D1, low=3D0, high=3D2, max=3D65535
countSendPiggybackCredit=3D38
countHandlePiggybackCredit=3D38
countSendCredit=3D0
countHandleCredit=3D0
countHandleCreditAfterCreditRequest=3D0
countSendCreditRequest=3D0
countHandleCreditRequest=3D0
countSendEmptyCreditRequestReply=3D0
countHandleEmptyCreditRequestReply=3D0
isGusher=3D1
----------------
pForwardCommandPool=3D0x08069770
pForwardNonconsumingQueue=3D0x08069790
pForwardReplyQueue=3D0x080697A0
pForwardRequestQueue=3D0x080697B0
forwardRequestCredit: current=3D1, initial=3D1, low=3D0, high=3D1, =
max=3D65535
pCommandReplyTimer=3D0x080697F0 (count=3D0)
pCommandReplyTimeoutMsg=3D0x080697C0
allowErrorPackets=3D1
lastPsid=3D-1
lastSsid=3D-1
Session 0: type=3Dcommand
state=3D1
fd=3D8
scdlink=3D-1
pLookup=3D0x08068DE8
outstandingForwardBdrCount=3D1
pReverseBdrQueue: depth=3D0
tcd=3D0x00000000
pCommandBdr=3D0x0806DA38
pmlTrapsRegistered=3D0
bitbucketSocket=3D0
Session 8: type=3Dtransport
state=3D6
fd=3D10
scdlink=3D-1
pLookup=3D0x080690E8
outstandingForwardBdrCount=3D0
pReverseBdrQueue: depth=3D0
tcd=3D0x08069830
pCommandBdr=3D0x00000000
pmlTrapsRegistered=3D0
bitbucketSocket=3D0
Transport channel for session 8:
this=3D0x08069830
port=3D0
channel=3D1
localSocket=3D128
pTransport=3D0x08069300
pMgr=3D0x08068628
pPhysicalPort=3D0x08068628
openingAnySetFlags=3D0x0010
closingAnySetFlags=3D0x0124
flags=3D0x0003
countOpen=3D1
countOpenFailure=3D0
pService=3D0x08068628
scd=3D0x00000008
forwardDataPriority=3D0
minBuffersRequired=3D10
benefitOfMoreBuffers=3D1
reverseDataBufferSize=3D4102
bufferCount=3D12
remoteSocket=3D1
maxForwardDatalen=3D2046
maxReverseDatalen=3D2046
countForwardData=3D2
countReverseData=3D2
countReverseBuffers=3D2
countReverseBufferReturns=3D2
lastReverseBuffer=3D0x0806DA38
currentForwardBuffer=3D0x00000000
currentGrabbedCredit=3D-1
currentGrabbedTransaction=3D-1
----------------
pMlcTransport=3D0x08069300
pCommandChannel=3D0x08069538
disableCreditCommands=3D0
pForwardCreditRequestTimer=3D0x08069990
pForwardCreditRequestMsg=3D0x08069960
pReverseCreditHeartbeatTimer=3D0x080699F8
pReverseCreditHeartbeatMsg=3D0x080699C8
musherFirstCreditRequestDelay=3D2
musherNextCreditRequestDelay=3D5
gusherFirstCreditRequestDelay=3D5
gusherNextCreditRequestDelay=3D10
miserFirstCreditRequestDelay=3D0
miserNextCreditRequestDelay=3D2
gusherPiggybackCreditCount=3D1
gusherCreditCount=3D2
miserCreditRequestCount=3D2
workaroundReverseCreditLoss=3D0
maxForwardPacketSize=3D2052
maxReversePacketSize=3D2052
forwardCreditRequest=3D16
forwardMaxOutstandingCredit=3D65535
forwardCredit: current=3D1, initial=3D0, low=3D0, high=3D1, max=3D65535
lastCreditRequestGotUsNowhere=3D0
reverseMaxOutstandingCredit=3D65535
reverseBuffersPerPacket=3D1
uncreditedBuffers=3D0
reverseCreditToGrant=3D0
reverseCredit: current=3D12, initial=3D12, low=3D11, high=3D12, =
max=3D65535
countSendPiggybackCredit=3D0 countHandlePiggybackCredit=3D0
countSendCredit=3D3
countHandleCredit=3D3
countHandleCreditAfterCreditRequest=3D0
countSendCreditRequest=3D0
countHandleCreditRequest=3D0
countSendEmptyCreditRequestReply=3D0
countHandleEmptyCreditRequestReply=3D0
isGusher=3D1
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