Re: [hpoj-devel] HPOJ 4110 disappears!

[Tom W. <to...@op...>]

Cory Meisch wrote:

>I need some more info. and there are a couple things you can do. 
>
>in /etc/cups/cupsd.conf change the loglevel to debug2
>check the /var/log/cupsd/error_log for any errors
>
>upgrade hpoj to 0.91
>
>What versions of ghostscript and CUPS are you running?
>
>Can you try creating the print queue outside of Printerdrake but using
>http://localhost:631 instead?
>  
>

There seems to be absolutely, positively, no "HP OfficeJet" printers 
listed within CUPS.  I have followed all the installation instructions 
on http://hpoj.sourceforge.net/hpoj-cvs/doc/setup-connect.html..  ptal 
passes all the recommended tests for the printer with the ptal 0.91 driver.

CUPS just refuses to use the printer even when it is setup by 
PrinterDrake.  Ghostscript runs, but appears to be unable to send it's 
data anywhere, it deadlocks.

<sigh> I've always hated the unix printing system...

Regards,

TomW

>Run any other system updates... What kernel version are you running?
>
>Cory
>hp linux printing team
>
>
>On Thu, 2004-07-22 at 12:13, Tom Walsh wrote: 
>  
>
>>Hello,
>>
>>This is frustrating!
>>
>>I am using Mandrake 9.2 with HPOJ v0.90 and CUPS v1.1.9, these were 
>>installed from the stock Mandrake distro.  I installed the system with 
>>the HPOJ 4110 connected, via usb cable, and was very pleased to find 
>>that Mandrake found the HPOJ.  All functions appeared to work correctly: 
>>scanning and printing.  After a few days of configuring the system, I 
>>deployed it to the customer location.  This is when the problem showed 
>>up, in actual use the printer will print for a while and then 
>>myteriously die!  'lpq' reports that 'Printer is not ready'.
>>
>>Ok, a little research into the HPOJ docs and it says  that the 
>>ptal-printd should not be used with cups and to disable it in 
>>/etc/ptal/mlc:usb:officejet_4100_series by setting init.printd.start=0.  
>>This seemed to have worked, for a few more days before it died again.
>>
>>I am at a loss, the only way it seems to get this printer to work is to 
>>run the Mandrake "Configure your computer | Hardware | Printers", delete 
>>the printer, then add it again.  Once I do that, it works fine, for a 
>>few hours or a few days.
>>
>>How can I diagnose the problem, or fix this?  The customer and end-users 
>>are getting very annoyed, so am I!
>>
>>Regards,
>>
>>TomW
>>
>>    
>>


-- 
Tom Walsh - WN3L - Embedded Systems Consultant
http://openhardware.net, http://cyberiansoftware.com
"Windows? No thanks, I have work to do..."
----------------------------------------------------