hpoj-devel

[hpoj-devel] Driver probllem with PSC 2510

[Ed W. <ed...@wi...>]

Hi, I'm tearing my hair out trying to get my new HP PSC 2510 working.  
Print jobs just keep saying "Aborted"...

Basically, I have loaded hpoj 1.5 and hpij 0.91 (ie latest of each). 
- Basic communication seems to work over both network and USB (although 
there are some gremlins...). 
- Scanning works through xsane both over the network and over USB.
- I can send stuff to the printer with "echo somefile.txt | ptal-print" 
and after a bit of a pause it pops out.

I then tried CUPS, restarted it, etc, added a new printer on both USB 
and network, choose the "PSC 2500 hpis" driver option from the bottom of 
the list. 

Then I click print test page, and nothing happens.  I check the 
completed jobs page, and it reports that the job was "aborted"...  This 
happens on both network and USB, and if I try to print a real print job 
as well.

Can anyone please help me track this one down!  I need a few clues as to 
how to debug this further.  It would seem that either there is a problem 
with my print driver, or else an issue with the connection from CUPS to 
ptal-print?  Can I work out which? 

Did I need to do anything else during install?  Basically I am running 
gentoo, so I just did "emerge hpoj", and it appears to have auto 
generated all the ppd files.  Is this something to check though?

Any help gratefully appreciated

Ed W

P.S. I tried in CUPS adding a jet-direct connection to the printer (ie 
not using the hpjd: device), this still gives the same symptoms.  Does 
this point to a problem with the print driver?

Re: [hpoj-devel] Driver probllem with PSC 2510

[Cory M. <cor...@hp...>]

So you do have CUPS setup. What device URI are you using? It should be
should be something like mlc:usb://

Also, you may need to emerge the foomatic and ghostscript systems if you
haven't down that already.

Cory

On Wed, 2004-03-24 at 08:15, Ed Wildgoose wrote:
> Hi, I'm tearing my hair out trying to get my new HP PSC 2510 working.  
> Print jobs just keep saying "Aborted"...
> 
> Basically, I have loaded hpoj 1.5 and hpij 0.91 (ie latest of each). 
> - Basic communication seems to work over both network and USB (although 
> there are some gremlins...). 
> - Scanning works through xsane both over the network and over USB.
> - I can send stuff to the printer with "echo somefile.txt | ptal-print" 
> and after a bit of a pause it pops out.
> 
> I then tried CUPS, restarted it, etc, added a new printer on both USB 
> and network, choose the "PSC 2500 hpis" driver option from the bottom of
> 
> the list. 
> 
> Then I click print test page, and nothing happens.  I check the 
> completed jobs page, and it reports that the job was "aborted"...  This 
> happens on both network and USB, and if I try to print a real print job 
> as well.
> 
> Can anyone please help me track this one down!  I need a few clues as to
> 
> how to debug this further.  It would seem that either there is a problem
> 
> with my print driver, or else an issue with the connection from CUPS to 
> ptal-print?  Can I work out which? 
> 
> Did I need to do anything else during install?  Basically I am running 
> gentoo, so I just did "emerge hpoj", and it appears to have auto 
> generated all the ppd files.  Is this something to check though?
> 
> Any help gratefully appreciated
> 
> Ed W
> 
> P.S. I tried in CUPS adding a jet-direct connection to the printer (ie 
> not using the hpjd: device), this still gives the same symptoms.  Does 
> this point to a problem with the print driver?
> 
> 
> 
> -------------------------------------------------------
> This SF.Net email is sponsored by: IBM Linux Tutorials
> Free Linux tutorial presented by Daniel Robbins, President and CEO of
> GenToo technologies. Learn everything from fundamentals to system
> administration.http://ads.osdn.com/?ad_id=1470&alloc_id=3638&op=click
> 
> _______________________________________________
> hpoj-devel mailing list
> hpo...@li...
> https://lists.sourceforge.net/lists/listinfo/hpoj-devel

Re: [hpoj-devel] Driver probllem with PSC 2510

[Ed W. <li...@wi...>]

Cory Meisch wrote:

>So you do have CUPS setup. What device URI are you using? It should be
>should be something like mlc:usb://
>
>Also, you may need to emerge the foomatic and ghostscript systems if you
>haven't down that already.
>  
>

Thanks for the thoughts. 

Device URI's tried are:
  ptal:/hpjd:192.168.105.11
  socket://192.168.105.11:9100/
  ptal:/mlc:usb:psc_2500_series

All give the same effect, instantly the job is "Aborted".  (Which 
suggests that it never goes anywhere at all...  Certainly there are no 
flashes or noises from the printer to suggest that it just received some 
data)

foomatic and ghostscript *should* be setup.  I have an epson 750 running 
correctly through gimp-print and cups.  Not completely sure what needs 
to be setup for the HP though.

On my gentoo system I just grab all the packages, foomatic, cups, 
ghostscript, gimprint, snmp, hpoj, hpij, others that I forgot...?  Then 
the only setup is to fire up cups via the localhost:631 link and the 
Epson was installed and running just by adding a new printer.  I am 
trying the same thing for the HP, ie just adding in the printer def.

As you point out I think it is something after CUPS which is failing, 
perhaps in the ghostscript/foomatic end, perhaps in the spooler section? 

I can do "cat blah |  ptal-print".  Should I be able to do something 
with lpr to simulate the bit happening after cups?  I really don't quite 
understand the printing subsytem on linux, so some pointers to docs or 
bits to debug would be appreciated.

I have just printed the test page via my windows machine, so the printer 
seems to be working!

Thanks all

Ed W

Re: [hpoj-devel] Driver probllem with PSC 2510

[Cory M. <cor...@hp...>]

I think your suspicions are right. This sounds like an issue with the
gs/footmatic portion. Please check your logs and let me know of any
error messages that you see...

Cory
hp linux printing team

On Wed, 2004-03-24 at 11:01, Ed Wildgoose wrote:
> Cory Meisch wrote:
> 
> >So you do have CUPS setup. What device URI are you using? It should be
> >should be something like mlc:usb://
> >
> >Also, you may need to emerge the foomatic and ghostscript systems if
> you
> >haven't down that already.
> >  
> >
> 
> Thanks for the thoughts. 
> 
> Device URI's tried are:
>   ptal:/hpjd:192.168.105.11
>   socket://192.168.105.11:9100/
>   ptal:/mlc:usb:psc_2500_series
> 
> All give the same effect, instantly the job is "Aborted".  (Which 
> suggests that it never goes anywhere at all...  Certainly there are no 
> flashes or noises from the printer to suggest that it just received some
> 
> data)
> 
> foomatic and ghostscript *should* be setup.  I have an epson 750 running
> 
> correctly through gimp-print and cups.  Not completely sure what needs 
> to be setup for the HP though.
> 
> On my gentoo system I just grab all the packages, foomatic, cups, 
> ghostscript, gimprint, snmp, hpoj, hpij, others that I forgot...?  Then 
> the only setup is to fire up cups via the localhost:631 link and the 
> Epson was installed and running just by adding a new printer.  I am 
> trying the same thing for the HP, ie just adding in the printer def.
> 
> As you point out I think it is something after CUPS which is failing, 
> perhaps in the ghostscript/foomatic end, perhaps in the spooler section?
> 
> 
> I can do "cat blah |  ptal-print".  Should I be able to do something 
> with lpr to simulate the bit happening after cups?  I really don't quite
> 
> understand the printing subsytem on linux, so some pointers to docs or 
> bits to debug would be appreciated.
> 
> I have just printed the test page via my windows machine, so the printer
> 
> seems to be working!
> 
> Thanks all
> 
> Ed W
> 
> 
> -------------------------------------------------------
> This SF.Net email is sponsored by: IBM Linux Tutorials
> Free Linux tutorial presented by Daniel Robbins, President and CEO of
> GenToo technologies. Learn everything from fundamentals to system
> administration.http://ads.osdn.com/?ad_id=1470&alloc_id=3638&op=click
> 
> _______________________________________________
> hpoj-devel mailing list
> hpo...@li...
> https://lists.sourceforge.net/lists/listinfo/hpoj-devel
-- 
Cory Meisch X27009
HP Vancouver
Test Technician,
Linux Printing Team 

Re: [hpoj-devel] Driver probllem with PSC 2510

[Ed W. <li...@wi...>]

Cory Meisch wrote:

>I think your suspicions are right. This sounds like an issue with the
>gs/footmatic portion. Please check your logs and let me know of any
>error messages that you see...
>
>Cory
>hp linux printing team
>  
>

Thanks Cory,

I'm a bit lost at sea about how to do this though...?  I have nothing at 
all in my log files (other than the startup event of ptal, etc), perhaps 
I'm not logging everything though...?  What's the default logging 
level?  Should I need to beef it up to catch such problems...?  For 
example I'm logging lpr.* and not seeing anything in there at all?

Sorry to be a muppet, I'm not a complete linux newbie, but I'm really 
not familiar with how CUPS, lpr and hpoj fit together.  Could you please 
describe what I should be testing here - I don't mean step by step, but 
basically what should cups be doing, and how can I see if it is or not - 
pointers to relevant documentation are more than sufficient.  Pointers 
as to how to manually flex gs/foomatic would be appreciated as well...  
To be clear I have an epson 750 setup and printing fine through CUPS via 
gimp-print so I have at least some of the basics all configured here.

Many thanks for any help


By the way - I only mention this since there seems to be HP folks 
listening: I've been *really* impressed with the PSC 2510.  It's the 
first time I've owned such a gadget, and previously was put off at the 
idea of the compromise, but it's actually pretty good!  It's quite cool 
being able to scan from any machine across the network, and it's pretty 
handy to be able to fax direct from the windows machines (anyone working 
on adding that to the linux driver..?)  Thanks for creating such a great 
gadget.

My only comments are that it would be nice to have better profiles 
delivered with the printer (on windows the output does not match the 
*calibrated* screen very well, also I have lusted after a roll paper 
feed for a while.  An automated document feeder, and duplexer would be 
nice too... (Something like the photo printer crossed with the officejet 
7130...)

Also, the scanner arrived with a lot of dirt and smears UNDER the 
glass.  I'm in the UK, and it's just too hard to send stuff back here, 
so I will live with it - but is it possible to download the service 
manual from anywhere to locate all the screws to remove the top cover to 
clean the glass...?  I appreciate the implications, but quite happy to 
accept them.

Thanks HP for all your support.  I would definitely recommend this 
product to a friend

Re: [hpoj-devel] Driver probllem with PSC 2510

[Ed W. <li...@wi...>]

Ed Wildgoose wrote:

> Cory Meisch wrote:
>
>> I think your suspicions are right. This sounds like an issue with the
>> gs/footmatic portion. Please check your logs and let me know of any
>> error messages that you see...
>>
>
> I'm a bit lost at sea about how to do this though...?  I have nothing 
> at all in my log files (other than the startup event of ptal, etc), 
> perhaps I'm not logging everything though...?  What's the default 
> logging level?  Should I need to beef it up to catch such 
> problems...?  For example I'm logging lpr.* and not seeing anything in 
> there at all?


OK, cancel that last bit.  Now I partly understand why I am being a muppet.

OK, following the (obvious now) instructions at: 
http://www.cups.org/cups-help.html - I enable LogLevel debug in 
cups.conf and now I get a whole spew of stuff in the cups log.

Significant bits seem to be:

D [25/Mar/2004:01:29:07 +0000] [Job 41] PPD file: /etc/cups/ppd/HP.ppd
D [25/Mar/2004:01:29:07 +0000] [Job 41] Printer model: HP PSC 2500 
Foomatic/hpijs (recommended)

(Is that correct for the PSC2510?)

Then it all looks good up until a warning about perl locales not being 
set (but I assume this is not actually a real issue?), and then:

D [25/Mar/2004:01:29:07 +0000] [Job 41] foomatic-gswrapper: gs '-dBATCH' 
'-dPARANOIDSAFER' '-dQUIET' '-dNOPAUSE' '-sDEVICE=ijs' 
'-sIjsServer=hpijs' '-sDeviceManufacturer=HEWLETT-PACKARD' 
'-sDeviceModel=deskjet 5550' '-dDEVICEWIDTHPOINTS=612' 
'-dDEVICEHEIGHTPOINTS=792' '-dDuplex=false' '-r300' 
'-sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2' 
'-dIjsUseOutputFD' '-sOutputFile=| cat >&3' '/dev/fd/0' 3>&1 1>&2
D [25/Mar/2004:01:29:07 +0000] [Job 41] Error: /invalidfont in findfont
D [25/Mar/2004:01:29:07 +0000] [Job 41] Operand stack:
D [25/Mar/2004:01:29:07 +0000] [Job 41] bigFont   Helvetica-Bold   
Font   Helvetica-Bold   382791   Helvetica-Bold   --nostringval--   
Courier   (Courier)   Courier

Which looks like the problem.  (note it did successfully run the 
previous "renderer command: gs -q ...etc..." command successfully, this 
is the second command after all the parsing stuff.

and then finally I get "ESP Ghostscript 7.07.1: Unrecoverable error, 
exit code 1".

It's nearly 2am here, so need to stop now.  Thanks very much to those 
who offered advice - sorry for the noise.  If anyone has any tips on how 
to isolate and debug this font issue then that would be appreciated.

Thanks all

Ed W

Re: [hpoj-devel] Driver probllem with PSC 2510

[Till K. <til...@gm...>]

Do you have the ghostscript-fonts package installed? Are the fonts 
accessible through one of the directories listed in the end of the 
output of "gs -h"? Set an appropriate symbolic link if not.

    Till

Ed Wildgoose wrote:
> Ed Wildgoose wrote:
> 
>> Cory Meisch wrote:
>>
>>> I think your suspicions are right. This sounds like an issue with the
>>> gs/footmatic portion. Please check your logs and let me know of any
>>> error messages that you see...
>>>
>>
>> I'm a bit lost at sea about how to do this though...?  I have nothing 
>> at all in my log files (other than the startup event of ptal, etc), 
>> perhaps I'm not logging everything though...?  What's the default 
>> logging level?  Should I need to beef it up to catch such 
>> problems...?  For example I'm logging lpr.* and not seeing anything in 
>> there at all?
> 
> 
> 
> OK, cancel that last bit.  Now I partly understand why I am being a muppet.
> 
> OK, following the (obvious now) instructions at: 
> http://www.cups.org/cups-help.html - I enable LogLevel debug in 
> cups.conf and now I get a whole spew of stuff in the cups log.
> 
> Significant bits seem to be:
> 
> D [25/Mar/2004:01:29:07 +0000] [Job 41] PPD file: /etc/cups/ppd/HP.ppd
> D [25/Mar/2004:01:29:07 +0000] [Job 41] Printer model: HP PSC 2500 
> Foomatic/hpijs (recommended)
> 
> (Is that correct for the PSC2510?)
> 
> Then it all looks good up until a warning about perl locales not being 
> set (but I assume this is not actually a real issue?), and then:
> 
> D [25/Mar/2004:01:29:07 +0000] [Job 41] foomatic-gswrapper: gs '-dBATCH' 
> '-dPARANOIDSAFER' '-dQUIET' '-dNOPAUSE' '-sDEVICE=ijs' 
> '-sIjsServer=hpijs' '-sDeviceManufacturer=HEWLETT-PACKARD' 
> '-sDeviceModel=deskjet 5550' '-dDEVICEWIDTHPOINTS=612' 
> '-dDEVICEHEIGHTPOINTS=792' '-dDuplex=false' '-r300' 
> '-sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2' 
> '-dIjsUseOutputFD' '-sOutputFile=| cat >&3' '/dev/fd/0' 3>&1 1>&2
> D [25/Mar/2004:01:29:07 +0000] [Job 41] Error: /invalidfont in findfont
> D [25/Mar/2004:01:29:07 +0000] [Job 41] Operand stack:
> D [25/Mar/2004:01:29:07 +0000] [Job 41] bigFont   Helvetica-Bold   
> Font   Helvetica-Bold   382791   Helvetica-Bold   --nostringval--   
> Courier   (Courier)   Courier
> 
> Which looks like the problem.  (note it did successfully run the 
> previous "renderer command: gs -q ...etc..." command successfully, this 
> is the second command after all the parsing stuff.
> 
> and then finally I get "ESP Ghostscript 7.07.1: Unrecoverable error, 
> exit code 1".
> 
> It's nearly 2am here, so need to stop now.  Thanks very much to those 
> who offered advice - sorry for the noise.  If anyone has any tips on how 
> to isolate and debug this font issue then that would be appreciated.
> 
> Thanks all
> 
> Ed W
> 
> 
> 
> 
> -------------------------------------------------------
> This SF.Net email is sponsored by: IBM Linux Tutorials
> Free Linux tutorial presented by Daniel Robbins, President and CEO of
> GenToo technologies. Learn everything from fundamentals to system
> administration.http://ads.osdn.com/?ad_id=1470&alloc_id=3638&op=click
> 
> _______________________________________________
> hpoj-devel mailing list
> hpo...@li...
> https://lists.sourceforge.net/lists/listinfo/hpoj-devel
> 
> 

Re: [hpoj-devel] Driver probllem with PSC 2510

[Ed W. <li...@wi...>]

Till Kamppeter wrote:

> Do you have the ghostscript-fonts package installed? Are the fonts 
> accessible through one of the directories listed in the end of the 
> output of "gs -h"? Set an appropriate symbolic link if not.


Hi all,

Thanks for the advice.  I removed the cups ghostscript package and tried 
the (newer)  ghostscript-afpl package.  Looking at the build files they 
both install the (same) fonts in the same place and I verified that that 
I got the same thing in both cases.  However, NOW initial signs are that 
printing is working here (test page pops out OK at least)

So it appears that a faulty ghostscript setup was to blame.  Sorry for 
the noise and thanks for the help everyone

Ed W

Re: [hpoj-devel] Driver probllem with PSC 2510

[Cory M. <cor...@hp...>]

Also you may want to try the GNU version of ghostscript...

Cory

On Wed, 2004-03-24 at 19:52, Till Kamppeter wrote:
> Do you have the ghostscript-fonts package installed? Are the fonts 
> accessible through one of the directories listed in the end of the 
> output of "gs -h"? Set an appropriate symbolic link if not.
> 
>     Till
> 
> Ed Wildgoose wrote:
> > Ed Wildgoose wrote:
> > 
> >> Cory Meisch wrote:
> >>
> >>> I think your suspicions are right. This sounds like an issue with the
> >>> gs/footmatic portion. Please check your logs and let me know of any
> >>> error messages that you see...
> >>>
> >>
> >> I'm a bit lost at sea about how to do this though...?  I have nothing 
> >> at all in my log files (other than the startup event of ptal, etc), 
> >> perhaps I'm not logging everything though...?  What's the default 
> >> logging level?  Should I need to beef it up to catch such 
> >> problems...?  For example I'm logging lpr.* and not seeing anything in 
> >> there at all?
> > 
> > 
> > 
> > OK, cancel that last bit.  Now I partly understand why I am being a muppet.
> > 
> > OK, following the (obvious now) instructions at: 
> > http://www.cups.org/cups-help.html - I enable LogLevel debug in 
> > cups.conf and now I get a whole spew of stuff in the cups log.
> > 
> > Significant bits seem to be:
> > 
> > D [25/Mar/2004:01:29:07 +0000] [Job 41] PPD file: /etc/cups/ppd/HP.ppd
> > D [25/Mar/2004:01:29:07 +0000] [Job 41] Printer model: HP PSC 2500 
> > Foomatic/hpijs (recommended)
> > 
> > (Is that correct for the PSC2510?)
> > 
> > Then it all looks good up until a warning about perl locales not being 
> > set (but I assume this is not actually a real issue?), and then:
> > 
> > D [25/Mar/2004:01:29:07 +0000] [Job 41] foomatic-gswrapper: gs '-dBATCH' 
> > '-dPARANOIDSAFER' '-dQUIET' '-dNOPAUSE' '-sDEVICE=ijs' 
> > '-sIjsServer=hpijs' '-sDeviceManufacturer=HEWLETT-PACKARD' 
> > '-sDeviceModel=deskjet 5550' '-dDEVICEWIDTHPOINTS=612' 
> > '-dDEVICEHEIGHTPOINTS=792' '-dDuplex=false' '-r300' 
> > '-sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2' 
> > '-dIjsUseOutputFD' '-sOutputFile=| cat >&3' '/dev/fd/0' 3>&1 1>&2
> > D [25/Mar/2004:01:29:07 +0000] [Job 41] Error: /invalidfont in findfont
> > D [25/Mar/2004:01:29:07 +0000] [Job 41] Operand stack:
> > D [25/Mar/2004:01:29:07 +0000] [Job 41] bigFont   Helvetica-Bold   
> > Font   Helvetica-Bold   382791   Helvetica-Bold   --nostringval--   
> > Courier   (Courier)   Courier
> > 
> > Which looks like the problem.  (note it did successfully run the 
> > previous "renderer command: gs -q ...etc..." command successfully, this 
> > is the second command after all the parsing stuff.
> > 
> > and then finally I get "ESP Ghostscript 7.07.1: Unrecoverable error, 
> > exit code 1".
> > 
> > It's nearly 2am here, so need to stop now.  Thanks very much to those 
> > who offered advice - sorry for the noise.  If anyone has any tips on how 
> > to isolate and debug this font issue then that would be appreciated.
> > 
> > Thanks all
> > 
> > Ed W
> > 
> > 
> > 
> > 
> > -------------------------------------------------------
> > This SF.Net email is sponsored by: IBM Linux Tutorials
> > Free Linux tutorial presented by Daniel Robbins, President and CEO of
> > GenToo technologies. Learn everything from fundamentals to system
> > administration.http://ads.osdn.com/?ad_id=1470&alloc_id=3638&op=click
> > 
> > _______________________________________________
> > hpoj-devel mailing list
> > hpo...@li...
> > https://lists.sourceforge.net/lists/listinfo/hpoj-devel
> > 
> > 
-- 
Cory Meisch X27009
HP Vancouver
Test Technician,
Linux Printing Team 

Re: [hpoj-devel] Driver probllem with PSC 2510

[Till K. <til...@gm...>]

Cory Meisch wrote:
> Also you may want to try the GNU version of ghostscript...
> 
> Cory
> 

For HPIJS all GhostScript versions with the "ijs" device (see output of 
"gs -h") are suitable: ESP, GNU, and AFPL. But it is also important that 
the fonts from the ghostscript-fonts package are available in a 
directory listed in the end of the "gs -h" output.

    Till

Re: [hpoj-devel] Driver probllem with PSC 2510

[Ed W. <li...@wi...>]

Cory Meisch wrote:

>Also you may want to try the GNU version of ghostscript...
>
>  
>

Thanks Cory and Till.  For the benefit of anyone reading the archives: I 
had previously installed the gnu-ghostscript (gentoo) package, the one 
tweaked by the cups folks.  This should have installed the main 
(aladdin) fonts as well (and I checked that it did).  However, I didn't 
think to check gs -h to see if the path was in there.  My fix was to 
uninstall that gnu ghostscript and install the aladdin one (or whatever 
they are called now)

Similarly for others on gentoo, the docs suggest installing the older 
ucd-snmp package, however, I couldn't make this work straight off, but 
the newer net-snmp package worked nicely.  Perhaps it would be worth 
updating the docs to reflect this?  In any case gentoo users should try 
the newer package, seems to work a little better for me at least.

Thanks all.  Bar the question about scanning speeds being slower over 
the network than the USB, and also how to remove the top cover to clean 
the underside of the glass I think I am up and running now.  Thanks very 
much for your help

Ed W