From: Jack D. <cas...@ad...> - 2005-01-08 21:23:23
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I am running SuSE 9.2 Pro and have the HP Officejet rpm installed. I can't get it configured. It works on (ugh) Windows but even Windows won't give me the actual USB serial device it is using. usbview gives me a message that states Error /proc/bus/usb/devices does not exist. The ptal-init setup command fails as listed below. My question is "How can I get it installed?" Jack Denman ************************************ lanya:~ # ptal-init setup Stopping the HP OfficeJet Linux driver. ---------------------------------------------------------------------- This program manages devices controlled by the HP OfficeJet Linux driver (hpoj). It attempts to probe your computer for local parallel- and USB-connected devices, and allows you to specify network addresses for remote JetDirect-connected devices. If you experience any difficulties in detecting your device(s), then refer to the hpoj documentation for troubleshooting information. ---------------------------------------------------------------------- Currently defined device names ([*]=default): (none) ---------------------------------------------------------------------- Probe for parallel-connected devices ([y]/n)? n ---------------------------------------------------------------------- Probe for USB-connected devices ([y]/n)? y Probing "/dev/usb/lp0"... No device found. Probing "/dev/usb/lp1"... No device found. Probing "/dev/usb/lp2"... No device found. Probing "/dev/usb/lp3"... No device found. Probing "/dev/usb/lp4"... No device found. Probing "/dev/usb/lp5"... No device found. Probing "/dev/usb/lp6"... No device found. Probing "/dev/usb/lp7"... No device found. Probing "/dev/usblp0"... No device found. Probing "/dev/usblp1"... No device found. Probing "/dev/usblp2"... No device found. Probing "/dev/usblp3"... No device found. ---------------------------------------------------------------------- Press <Enter> alone to continue, or if you would like to add a JetDirect-connected device, then enter its dotted-decimal IP address or hostname here ---> ---------------------------------------------------------------------- Done updating device configuration files stored under /etc/ptal. If you make manual changes to those files, then be sure to run "/usr/sbin/ptal-init start" so they will take effect. ---------------------------------------------------------------------- Starting the HP OfficeJet Linux driver. No hpoj devices have been configured. As root, run "/usr/sbin/ptal-init setup". lanya:~ # -- Jack Denman <cas...@ad...> |
From: Cory M. <cor...@hp...> - 2005-01-10 17:21:50
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Does dmesg say that you have a device connected? What usb modules are loaded? Cory hplip team On Sat, 2005-01-08 at 13:22 -0800, Jack Denman wrote: > I am running SuSE 9.2 Pro and have the HP Officejet rpm installed. I > can't get it configured. It works on (ugh) Windows but even Windows > won't give me the actual USB serial device it is using. > > usbview gives me a message that states > Error /proc/bus/usb/devices does not exist. > > > The ptal-init setup command fails as listed below. My question is "How > can I get it installed?" > > Jack Denman > > ************************************ > > lanya:~ # ptal-init setup > > Stopping the HP OfficeJet Linux driver. > > ---------------------------------------------------------------------- > > This program manages devices controlled by the HP OfficeJet Linux > driver (hpoj). It attempts to probe your computer for local parallel- > and USB-connected devices, and allows you to specify network addresses > for remote JetDirect-connected devices. > > If you experience any difficulties in detecting your device(s), then > refer to the hpoj documentation for troubleshooting information. > > ---------------------------------------------------------------------- > > Currently defined device names ([*]=default): > (none) > > ---------------------------------------------------------------------- > > Probe for parallel-connected devices ([y]/n)? n > > ---------------------------------------------------------------------- > > Probe for USB-connected devices ([y]/n)? y > > Probing "/dev/usb/lp0"... > No device found. > > Probing "/dev/usb/lp1"... > No device found. > > Probing "/dev/usb/lp2"... > No device found. > > Probing "/dev/usb/lp3"... > No device found. > > Probing "/dev/usb/lp4"... > No device found. > > Probing "/dev/usb/lp5"... > No device found. > > Probing "/dev/usb/lp6"... > No device found. > > Probing "/dev/usb/lp7"... > No device found. > > Probing "/dev/usblp0"... > No device found. > > Probing "/dev/usblp1"... > No device found. > > Probing "/dev/usblp2"... > No device found. > > Probing "/dev/usblp3"... > No device found. > > ---------------------------------------------------------------------- > > Press <Enter> alone to continue, or if you would like to add a > JetDirect-connected device, then enter its dotted-decimal > IP address or hostname here ---> > > ---------------------------------------------------------------------- > > Done updating device configuration files stored under /etc/ptal. > If you make manual changes to those files, then be sure to run > "/usr/sbin/ptal-init start" so they will take effect. > > ---------------------------------------------------------------------- > > Starting the HP OfficeJet Linux driver. > No hpoj devices have been configured. > As root, run "/usr/sbin/ptal-init setup". > > lanya:~ # > > -- > Jack Denman <cas...@ad...> |