#47 creating new channel #xxx, creating new channel #xxx+1...AUTHINFO PASS

[Eth]

That's what the cmd says when the program stops downloading, usually after the last part of a NZB is successfully downloaded, during the saving.

So that the program freezes and doesn't move on to the next NZB. It also causes the last part NOT to be successfully extracted/saved.

[Matthias]

Hmm, can you reproduce the bug with the same NZB, or does it happen randomly?

[Eth]

Happens most of the time, regardless of the NZB.

Maybe here's something I should add:

Everytime I start the .bat the cmd's first lines are:

Mai 27, 2015 10:35:58 PM java.util.prefs.WindowsPreferences <
WARNING: Could not open/create prefs root node Software\JavaS
x80000002. Windows RegCreateKeyEx(...) returned error code 5.

Running as Admin doesnt solve it (crashes instantly).

The creating new channel thing happens almost like in a loop, it creates ~ 5 channels and then this AUTHINFO...happnes dunno 4x or so and it starts again..

[Matthias]

Please post the .bat file that you use to start HelloNzb, as well as Java and OS version you are using. Thanks.

[Eth]

@echo off
java -jar -Xms128M -Xmx2000M C:\Users\Usrname\Desktop\Anderes\HelloNzb.jar

Windows 8 x64, Java x86 & x64 both Update 45

[Matthias]

Thanks for the infos. Unfortunately I cannot reproduce this error on my end, it's working fine here. I need to find a way to reproduce it, otherwise it will be hard to debug unfortunately...

One last question, just to be sure: Are you using the last version of HelloNzb?

[Eth]

1.4.3.1, thanks anyway :/

[Anonymous]

I have the same problem on a clean ubuntu 15.10 install using oracle jre.

java version "1.8.0_72"
Java(TM) SE Runtime Environment (build 1.8.0_72-b15)
Java HotSpot(TM) 64-Bit Server VM (build 25.72-b15, mixed mode)

Starting HelloNzb with:

java -Xms128M -Xmx512M -jar /opt/hellonzb/HelloNzb.jar

[Matthias]

Does that happen with any nzb file?
Have you tried with "-Xmx1024M" on the command line?

[Anonymous]

I run hellonzb now with -Xms128M -Xmx2048M. Still hangs sometimes, primarily while decoding large files. When i run a strace it only shows "futex(somearguments)"

It slows the entire program down. Maybe a deadlock of some kind?

But i dont know if the issue is related...right at this moment it hangs on "Saving file" it is almost always the last file in a batch.

$ sudo strace -p 16745
Process 16745 attached
futex(0x7f15068929d0, FUTEX_WAIT, 16746, NULL

[Matthias]

Is the problem reproducable with the same NZB?

[Anonymous]

This link for example doesn't work for me (i have no idea whats in it...downloaded some from alt.binaries.test to try and reproduce)

https://www.binsearch.info/?b=508&g=alt.binaries.test&p=2015%40nothere.com+%282015%29&max=250

I have seen some other symptoms but all look and feel the same. Have have redirected stdout and am while looking at it i am fairly certain that the problem lies in the unrar integration.

Earlier i saw that when the gui says "saving file" it is actually trying to unrar. It also makes sense because it mostly (always?) happens on the last file.

On a side note: in the attachement i have relaced my home dir with /home/<user> and rmoved the user/password

if it happens again il try and see if the unrar runs and shoot it down...maybe that will unfree hellonzb. When it does it will prove further more the the problem is in the extraction.

[Anonymous]

Confirmed that unrar is "hanging". Killing the unrar process by hand unfreezes the application.

[Matthias]

Does it work now with the new version 1.4.6?