Thank you very much for your note. Unfortunately, lately there have been some Windows issues that HeatmapGenerator users have experienced in the last few months. I'm currently actively looking into fixing the issues. However, the Mac OS X version of HeatmapGenerator runs without any issues.

Could you please try HeatmapGenerator for Mac OS X on your end?

 

Last edit: Bohdan Khomtchouk 2016-07-07