HDGraph / Support Requests / #2 can't install

jyl - 2014-08-08

I need more details on the problem. Please post the log file, which is at 'C:\Users\<youraccount>\AppData\Local\HDGraph.log'.</youraccount>

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
- Whisper - 2014-08-08
  
  Here some more information, also with the fault1 and 2 screenprint.
  
  regards,
  Mr. Kuppens
  
  From: jyl
  Sent: Friday, August 08, 2014 10:53 AM
  To: [hdgraph:support-requests]
  Subject: [hdgraph:support-requests] #2 can't install
  
  I need more details on the problem. Please post the log file, which is at
  'C:\Users\<youraccount>\AppData\Local\HDGraph.log'.</youraccount>
  
  [support-requests:#2] can't install
  
  Status: open
  Group: v. 0.9.x
  Created: Thu Aug 07, 2014 03:09 PM UTC by Whisper
  Last Updated: Thu Aug 07, 2014 03:09 PM UTC
  Owner: nobody
  
  after startup i have fault1
  after it i have a black screen like fault2
  
  Sent from sourceforge.net because you indicated interest in
  https://sourceforge.net/p/hdgraph/support-requests/2/
  
  To unsubscribe from further messages, please visit
  https://sourceforge.net/auth/subscriptions/
  
  --
  I am using the free version of SPAMfighter.
  SPAMfighter has removed 237 of my spam emails to date.
  Get the free SPAMfighter here: http://www.spamfighter.com/len
  
  Do you have a slow PC? Try a Free scan
  http://www.spamfighter.com/SLOW-PCfighter?cid=sigen
  
  Related
  
  Support Requests: #2
  
  HDGraph.log
  
  alternate
  
  fault1.PNG
  
  fault2.PNG
  
  If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
  - jyl - 2014-08-10
    
    Thanks for the additional information. It seems to be a WPF problem not specific to HDGraph.
    
    1/ If you're an advanced window user and familiar with the windows registry, you can try to find the problem according to this post : http://stackoverflow.com/questions/9066930/wpf-window-crashes-on-startup-or-it-starts-but-hangs-and-does-not-render-conten
    Specifically, look in the registry, at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts" to see if some fonts have an invalid character in their path (see the screenshot in the link above).
    
    2/ If you're NOT familiar with the windows registry, just click on the "Advanced" button and choose "Basic" in the draw engine combo box (see the attached screenshot). This should switch back to the old draw engine which should not have the problem you reported.
    
    Hope this helps.
    
    2014-08-10 11_43_25-HDGraph.png
    
    If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
    - Whisper - 2014-08-10
      
      SEE RED
      
      regards
      Mr.Kuppens
      
      From: jyl
      Sent: Sunday, August 10, 2014 11:47 AM
      To: [hdgraph:support-requests]
      Subject: [hdgraph:support-requests] Re: #2 can't install
      
      Thanks for the additional information. It seems to be a WPF problem not
      specific to HDGraph.
      
      1/ If you're an advanced window user and familiar with the windows
      registry, you can try to find the problem according to this post :
      http://stackoverflow.com/questions/9066930/wpf-window-crashes-on-startup-or-it-starts-but-hangs-and-does-not-render-conten
      Specifically, look in the registry, at
      "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts" to
      see if some fonts have an invalid character in their path (see the
      screenshot in the link above) –> 1/NO LINKS, AND 2/NO INVALID CHARACTERS
      FOUND IN THE REGISTRY
      
      2/ If you're NOT familiar with the windows registry, just click on the
      "Advanced" button and choose "Basic" in the draw engine combo box (see the
      attached screenshot) –> NO SCREENSHOT, WHERE CAN I FIND THE ADVANCED
      BUTTON ?. This should switch back to the old draw engine which should not
      have the problem you reported.
      
      Hope this helps.
      
      [support-requests:#2] can't install
      
      Status: pending
      Group: v. 0.9.x
      Created: Thu Aug 07, 2014 03:09 PM UTC by Whisper
      Last Updated: Fri Aug 08, 2014 08:54 AM UTC
      Owner: nobody
      
      after startup i have fault1
      after it i have a black screen like fault2
      
      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/hdgraph/support-requests/2/
      
      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/
      
      --
      I am using the free version of SPAMfighter.
      SPAMfighter has removed 237 of my spam emails to date.
      Get the free SPAMfighter here: http://www.spamfighter.com/len
      
      Do you have a slow PC? Try a Free scan
      http://www.spamfighter.com/SLOW-PCfighter?cid=sigen
      
      Related
      
      Support Requests: #2
      
      If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
      - jyl - 2014-08-10
        
        Ok. Screenshot is in attachment of the post (are you sure your read from the sourceforge website ?)... and also here : https://sourceforge.net/p/hdgraph/support-requests/_discuss/thread/87983388/4fe9/8000/3e4b/attachment/2014-08-10%2011_43_25-HDGraph.png
        
        As you see in the screenshot, "Advanced Button" is just at the right of the "scan button" in the main screen.
        
        If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
        
        Whisper - 2014-08-10
        
        OK, in basic vieuw it works.
        thanks,
        Mr.Kuppens
        
        From: jyl
        Sent: Sunday, August 10, 2014 6:13 PM
        To: [hdgraph:support-requests]
        Subject: [hdgraph:support-requests] Re: #2 can't install
        
        Ok. Screenshot is in attachment of the post (are you sure your read from
        the sourceforge website ?)... and also here :
        https://sourceforge.net/p/hdgraph/support-requests/_discuss/thread/87983388/4fe9/8000/3e4b/attachment/2014-08-10%2011_43_25-HDGraph.png
        
        As you see in the screenshot, "Advanced Button" is just at the right of
        the "scan button" in the main screen.
        
        [support-requests:#2] can't install
        
        Status: closed
        Group: v. 1.4.x
        Labels: WPF crash
        Created: Thu Aug 07, 2014 03:09 PM UTC by Whisper
        Last Updated: Sun Aug 10, 2014 09:48 AM UTC
        Owner: jyl
        
        after startup i have fault1
        after it i have a black screen like fault2
        
        Sent from sourceforge.net because you indicated interest in
        https://sourceforge.net/p/hdgraph/support-requests/2/
        
        To unsubscribe from further messages, please visit
        https://sourceforge.net/auth/subscriptions/
        
        --
        I am using the free version of SPAMfighter.
        SPAMfighter has removed 237 of my spam emails to date.
        Get the free SPAMfighter here: http://www.spamfighter.com/len
        
        Do you have a slow PC? Try a Free scan
        http://www.spamfighter.com/SLOW-PCfighter?cid=sigen
        
        Related
        
        Support Requests: #2
        
        alternate
        
        If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

jyl - 2014-08-08

status: open --> pending
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

jyl - 2014-08-10

labels: --> WPF crash

status: pending --> closed

assigned_to: jyl

Group: v. 0.9.x --> v. 1.4.x
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

can't install

Display disk usage in a smart view, to identify where space is lost.

Group

Searches

Help

#2 can't install

Related

Discussion

Related

Related

Related