Hello. I purchased a 400xm-cf a couple of weeks ago for my company so we
could test one out, we have been trying to get it to start up but the
network port does not seem to respond in any way.
This is our first experience with these devices and as far as my research
has taken me I was under the impression that the built in OS should start up
the network port and it would configure off of DHCP.
When powered up and plugged in, the unit will not show an ethernet link on a
hub, switch, or directly connected to another computer. There is no light on
the hub or switch.
I (carefully) removed the casing as I saw some mention of lights on the
board. The only light coming on is LED1. I do not know if it will help.
I am looking for some help or confirmation that the unit is a DoA. It is
getting close to the 30 days so any help would be greatly appreciated.
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