From: Mako N. <bo...@dt...> - 2011-05-06 17:22:22
|
Two (2) out of ten (10) Overo Fire COM purchase against order number 20995 appear to be defective. 1. Blue LED light stays on when connected to expansion board. It appears that TPS65950 is defective. 2. Wi-Fi chip is not working - there is no response by iw phy command either. Are these problems very common with Overo Fire COM? Can we get these replaced? Seal: WO 27635 11.06 GS3503A R2899 INN W/O# 70064 OS: Linux Connection: Chestnut43, Pinto-TH ~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~ Mako Nagata DTMC.COM (formerly Digital Technologies Marketing Corporation) 5300e Spring Hill Dr. Anaheim, CA 92807-3716 voice (714) 974-1467 ----------------------------------------- This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by DTMC.COM, its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. ~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~ |
From: Don A. <do...@gu...> - 2011-05-06 17:41:59
|
Hi Mako Thanks for letting us know of your concerns. This is not common and Gumstix wants to make sure that you get working products. You will be contacted off-list for warranty coverage. Don Anderson @ Gumstix ========================= On Fri, May 6, 2011 at 10:22 AM, Mako Nagata <bo...@dt...> wrote: > Two (2) out of ten (10) Overo Fire COM purchase against order number 20995 > appear to be defective. > > > > 1. Blue LED light stays on when connected to expansion board. It appears > that TPS65950 is defective. > > 2. Wi-Fi chip is not working – there is no response by iw phy command > either. > > > > Are these problems very common with Overo Fire COM? > > Can we get these replaced? > > > > Seal: WO 27635 11.06 > > GS3503A R2899 > > INN W/O# 70064 > > > > OS: Linux > > Connection: Chestnut43, Pinto-TH > > > > ~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~ > > Mako Nagata > > DTMC.COM > > (formerly Digital Technologies Marketing Corporation) > > 5300e Spring Hill Dr. > > Anaheim, CA 92807-3716 > > voice (714) 974-1467 > > ----------------------------------------- > > This transmission may contain information that is privileged, confidential, > legally privileged, and/or exempt from disclosure under applicable law. If > you are not the intended recipient, you are hereby notified that any > disclosure, copying, distribution, or use of the information contained > herein (including any reliance thereon) is STRICTLY PROHIBITED. Although > this transmission and any attachments are believed to be free of any virus > or other defect that might affect any computer system into which it is > received and opened, it is the responsibility of the recipient to ensure > that it is virus free and no responsibility is accepted by DTMC.COM, its > subsidiaries and affiliates, as applicable, for any loss or damage arising > in any way from its use. > > If you received this transmission in error, please immediately contact the > sender and destroy the material in its entirety, whether in electronic or > hard copy format. Thank you. > > ~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~ > > > > > ------------------------------------------------------------------------------ > WhatsUp Gold - Download Free Network Management Software > The most intuitive, comprehensive, and cost-effective network > management toolset available today. Delivers lowest initial > acquisition cost and overall TCO of any competing solution. > http://p.sf.net/sfu/whatsupgold-sd > _______________________________________________ > gumstix-users mailing list > gum...@li... > https://lists.sourceforge.net/lists/listinfo/gumstix-users > > |
From: Mako N. <bo...@dt...> - 2011-05-06 19:29:15
|
Hi Don, Glad to know that the problems are not common, thanks. -MN- From: Don Anderson [mailto:do...@gu...] Sent: Friday, May 06, 2011 10:42 AM To: General mailing list for gumstix users. Subject: Re: [Gumstix-users] Defective Overo Fire COM Hi Mako Thanks for letting us know of your concerns. This is not common and Gumstix wants to make sure that you get working products. You will be contacted off-list for warranty coverage. Don Anderson @ Gumstix ========================= On Fri, May 6, 2011 at 10:22 AM, Mako Nagata <bo...@dt...> wrote: Two (2) out of ten (10) Overo Fire COM purchase against order number 20995 appear to be defective. 1. Blue LED light stays on when connected to expansion board. It appears that TPS65950 is defective. 2. Wi-Fi chip is not working - there is no response by iw phy command either. Are these problems very common with Overo Fire COM? Can we get these replaced? Seal: WO 27635 11.06 GS3503A R2899 INN W/O# 70064 OS: Linux Connection: Chestnut43, Pinto-TH ~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~ Mako Nagata DTMC.COM (formerly Digital Technologies Marketing Corporation) 5300e Spring Hill Dr. Anaheim, CA 92807-3716 voice (714) 974-1467 <tel:%28714%29%20974-1467> ----------------------------------------- This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by DTMC.COM, its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. ~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~ ---------------------------------------------------------------------------- -- WhatsUp Gold - Download Free Network Management Software The most intuitive, comprehensive, and cost-effective network management toolset available today. Delivers lowest initial acquisition cost and overall TCO of any competing solution. http://p.sf.net/sfu/whatsupgold-sd _______________________________________________ gumstix-users mailing list gum...@li... https://lists.sourceforge.net/lists/listinfo/gumstix-users |
From: Mako N. <bo...@dt...> - 2011-05-10 15:05:00
|
Hi Don, There was another defective Overo Fire COM from the same lot. Is there a way to discuss RMA offline from this very public site? -MN- From: Mako Nagata [mailto:bo...@dt...] Sent: Friday, May 06, 2011 12:29 PM To: do...@gu...; 'General mailing list for gumstix users.' Subject: Re: [Gumstix-users] Defective Overo Fire COM Hi Don, Glad to know that the problems are not common, thanks. -MN- From: Don Anderson [mailto:do...@gu...] Sent: Friday, May 06, 2011 10:42 AM To: General mailing list for gumstix users. Subject: Re: [Gumstix-users] Defective Overo Fire COM Hi Mako Thanks for letting us know of your concerns. This is not common and Gumstix wants to make sure that you get working products. You will be contacted off-list for warranty coverage. Don Anderson @ Gumstix ========================= On Fri, May 6, 2011 at 10:22 AM, Mako Nagata <bo...@dt...> wrote: Two (2) out of ten (10) Overo Fire COM purchase against order number 20995 appear to be defective. 1. Blue LED light stays on when connected to expansion board. It appears that TPS65950 is defective. 2. Wi-Fi chip is not working - there is no response by iw phy command either. Are these problems very common with Overo Fire COM? Can we get these replaced? Seal: WO 27635 11.06 GS3503A R2899 INN W/O# 70064 OS: Linux Connection: Chestnut43, Pinto-TH ~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~ Mako Nagata DTMC.COM (formerly Digital Technologies Marketing Corporation) 5300e Spring Hill Dr. Anaheim, CA 92807-3716 voice (714) 974-1467 <tel:%28714%29%20974-1467> ----------------------------------------- This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by DTMC.COM, its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. ~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~ ---------------------------------------------------------------------------- -- WhatsUp Gold - Download Free Network Management Software The most intuitive, comprehensive, and cost-effective network management toolset available today. Delivers lowest initial acquisition cost and overall TCO of any competing solution. http://p.sf.net/sfu/whatsupgold-sd _______________________________________________ gumstix-users mailing list gum...@li... https://lists.sourceforge.net/lists/listinfo/gumstix-users |
From: Don A. <do...@gu...> - 2011-05-10 15:15:18
|
*On Tue, May 10, 2011 at 8:04 AM, Mako Nagata <bo...@dt...> wrote: * *Hi Don,* * * *There was another defective Overo Fire COM from the same lot. Is there a way to discuss RMA offline from this very public site? -MN-* Hi Mako Gumstix warranty coverage should be obtained directly from Gumstix via sa...@gu.... You will be contacted off-line. Don Anderson @ Gumstix ========================== |