#214 Multiple instances of GCSM 3.5.34 in System Tray

v3.5.1
closed
nobody
None
5
2015-02-09
2013-08-03
Flash2Bang
No

I've been happily running GCSM with Win 7 64 bit + Outlook 2007 for 2 years now and have have been using v3.5.15 since 8 June 2012. However, v3.5.15 stopped working a few days ago; essentially an error message dialogue would appear and GCSM would shut down after selecting the 'OK' button in the error dialogue. I updated to v3.5.24 and now all that happens is the GCSM replicates itself in the System Tray multiple times when the program is launched and GCSM doesn't work at all (the system tray gradually fills up with literally hundreds of GCSM icons). I've tried uninstall then reboot then reinstall then reboot an number of times, then doing system restore to a few days ago and reinstalling v3.5.24 (v3.5.15 still doesn't work on restore), but the GCSM replication problem is still there. Also ran AVAST and Emisoft deep scans to rule out virus or malware (this issue does not effect any other programmes on my machine). Not sure what's going on, but I have another computer running Win 8 64 Bit + Outlook 2010 + GCSM 3.5.15 and there are no problems with GCSM on that machine.

Error message from 3.5.15 version is below (I don't get an error message from 3.5.24, just the multiple GCSM icons)
"---------------------------
GO Contact Sync Mod
Sorry, an unexpected error occured.
Please support us fixing this problem. Go to
https://sourceforge.net/projects/googlesyncmod/ and use the Tracker!
Hint: You can copy this message by pressing CTRL-C in the dialog box.
Please check first if error has already been reported.
Program Version: 3.5.15.42675
Error Details:
System.UnauthorizedAccessException: Access to the registry key 'HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run' is denied.
at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)
at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey, RegistryKeyPermissionCheck permissionCheck, RegistrySecurity registrySecurity)
at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey)
at GoContactSyncMod.SettingsForm.runAtStartupCheckBox_CheckedChanged(Object sender, EventArgs e) in C:\Users\saller\projects\googlesyncmod\trunk\GoogleContactsSync\SettingsForm.cs:line 1025
at System.Windows.Forms.CheckBox.OnCheckedChanged(EventArgs e)
at System.Windows.Forms.CheckBox.set_CheckState(CheckState value)
at System.Windows.Forms.CheckBox.set_Checked(Boolean value)
at GoContactSyncMod.SettingsForm.LoadSettings(String _profile) in C:\Users\saller\projects\googlesyncmod\trunk\GoogleContactsSync\SettingsForm.cs:line 265
at GoContactSyncMod.SettingsForm.cmbSyncProfile_SelectedIndexChanged(Object sender, EventArgs e) in C:\Users\saller\projects\googlesyncmod\trunk\GoogleContactsSync\SettingsForm.cs:line 1145
at System.Windows.Forms.ComboBox.OnSelectedIndexChanged(EventArgs e)
at System.Windows.Forms.ComboBox.set_SelectedIndex(Int32 value)
at System.Windows.Forms.ComboBox.set_Text(String value)
at GoContactSyncMod.SettingsForm.fillSyncProfileItems() in C:\Users\saller\projects\googlesyncmod\trunk\GoogleContactsSync\SettingsForm.cs:line 238
at GoContactSyncMod.SettingsForm..ctor() in C:\Users\saller\projects\googlesyncmod\trunk\GoogleContactsSync\SettingsForm.cs:line 67
at GoContactSyncMod.Program.Main() in C:\Users\saller\projects\googlesyncmod\trunk\GoogleContactsSync\Program.cs:line 41
OK

Discussion

  • Ronny

    Ronny - 2013-12-05
    • status: open --> closed
     

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