#465 error box

v3.5.1
closed-fixed
1
2014-08-28
2013-07-17
Jenn
No

I get the following error when I try to sync and it noted that sync failed. Help.

Outlook contact found that has been already identified as duplicate Google contact (either same email, Mobile or FullName) and cannot be synchronized. Please delete or resolve duplicates of:
xxxxxxxxxx (hidden for privacy)
[7/17/2013 11:31:23 AM | Error] Google Groups were supposed to be created prior to saving
[7/17/2013 11:31:23 AM | Error] Sync failed.

Discussion

  • Jenn

    Jenn - 2013-07-17

    Sync failed - I get this error box when running it.

     
    • Stru.be

      Stru.be - 2013-07-18

      Have you already tried deleting / resolving the duplicate contact?
      Does the error message persists if duplicate contact is removed/resolved?

       
  • Florian Saller

    Florian Saller - 2014-08-28

    Google Groups issue fixed in Version 3.7.3. The duplicates have to be resolved (e.g. by chosing the prompt sync Option), otherwise you will get the error again and again

     
  • Florian Saller

    Florian Saller - 2014-08-28
    • assigned_to: Florian Saller
     
  • Florian Saller

    Florian Saller - 2014-08-28
    • status: open --> closed-fixed
     
  • Florian Saller

    Florian Saller - 2014-08-28

    Ticket moved from /p/googlesyncmod/support-requests/213/

     

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