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Re: [Gmod-ajax] Problem loading jbrowse page
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From: Scott C. <sc...@sc...> - 2020-03-13 16:35:33
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Yes, that is certainly a local networking issue. You’ll have to ask them to open port 80 if you want it widely available, or help you with ssh tunneling if it’s just for you. Good luck! Scott > On Mar 13, 2020, at 4:06 AM, Katerina Pa <kat...@gm...> wrote: > > > Dear Scott, > > I am getting the same error for http://ip.address./index.html so I guess its a networking problem. The host machine (server) is in the building with all university servers and in order to access it through putty, I have to use the wire connection when in the university or the wifi with the university vpn client. So I should ask help from the people here in the uni? > Thank you in any case for your time and effort! > > Cheers, > /Katerina > >> On Thu, Mar 12, 2020 at 5:33 PM Scott Cain <sc...@sc...> wrote: >> Hi Katerina, >> >> Please reply all so that other people on the list can jump in and help. It sounds like you're doing the right things. If you point your browser at http://ipaddress/index.html, you should get a generic "apache is working" sort of page. If you don't see that, you have a networking problem that I may not be able to help you with. Where is the host machine? >> >> Scott >> >> >>> On Thu, Mar 12, 2020 at 3:32 AM Katerina Pa <kat...@gm...> wrote: >>> Dear Scott, >>> >>> Thank you for replying so quickly. >>> >>> 1. /etc/init.d/apache2 restart >>> [ ok ] Restarting apache2 (via systemctl): apache2.service. >>> >>> So I guess this is not the problem. >>> >>> 2. JBrowse is in /var/www/jbrowse but i also have tried with /var/www/html/jbrowse and I get the same error. >>> >>> 3. As IP address I use the one that I also use in Host in Putty to connect to our server. When I run jconfig it is the one found in >>> eno1 Link encap:Ethernet >>> inet addr: ..... >>> >>> Is that the right address? >>> >>> Cheers, >>> /Katerina >>> >>> >>> >>>> On Tue, Mar 10, 2020 at 6:08 PM Scott Cain <sc...@sc...> wrote: >>>> Hi Katerina, >>>> >>>> A few things to check: >>>> >>>> 1. Is apache actually running? Try 'sudo /etc/init.d/apache2 restart' and see if the last line of the output starts with 'OK' (this seems like it's probably the problem) >>>> >>>> 2. Is JBrowse in the right place? From your description, I would guess it's in /var/www/html/jbrowse but if not, I don't think you're using the right URL. >>>> >>>> 3. Make sure the IP address is right. Check the output of ifconfig. >>>> >>>> Scott >>>> >>>> >>>> >>>> >>>>> On Tue, Mar 10, 2020 at 10:04 AM Katerina Pa <kat...@gm...> wrote: >>>>> Hello, >>>>> >>>>> I have downloaded and installed jbrowse in /var/www running setup.sh. >>>>> After installing some missing modules, everything was fine and I got the messages that volvox is ready to see online. But when I try to open >>>>> http://my.IP.address/jbrowse/index.html?data=sample_data/json/volvox >>>>> or just >>>>> http://my.IP.address/jbrowse/ >>>>> I get : >>>>> >>>>> The connection has timed out >>>>> >>>>> The server at xxx.xxx.xxx.xx is taking too long to respond. >>>>> >>>>> The site could be temporarily unavailable or too busy. Try again in a few moments. >>>>> If you are unable to load any pages, check your computer’s network connection. >>>>> If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. >>>>> >>>>> I am not quite sure what the problem is. Is it just that the server is too slow to respond or could it be sth else? I have installed jbrowse in Ubuntu 16.04.6 LTS. >>>>> There should also be apache available, since when I do >>>>> which apache2 >>>>> I get >>>>> /usr/sbin/apache2 >>>>> >>>>> Any hints on the issue here would be very helpful. >>>>> Thank you in advance. >>>>> >>>>> Kind regards, >>>>> /Katerina >>>>> >>>>> _______________________________________________ >>>>> Gmod-ajax mailing list >>>>> Gmo...@li... >>>>> https://lists.sourceforge.net/lists/listinfo/gmod-ajax >>>> >>>> >>>> -- >>>> ------------------------------------------------------------------------ >>>> Scott Cain, Ph. D. scott at scottcain dot net >>>> GMOD Coordinator (http://gmod.org/) 216-392-3087 >>>> Ontario Institute for Cancer Research >> >> >> -- >> ------------------------------------------------------------------------ >> Scott Cain, Ph. D. scott at scottcain dot net >> GMOD Coordinator (http://gmod.org/) 216-392-3087 >> Ontario Institute for Cancer Research |
