Re: [Gmod-ajax] Problem loading jbrowse page

[Katerina Pa <kat...@gm...>]

Dear Scott,

I am getting the same error for http://ip.address./index.html so I guess
its a networking problem. The host machine (server) is in the building with
all university servers and in order to access it through putty, I have to
use the wire connection when  in the university or the wifi with the
university vpn client. So I should ask help from the people here in the uni?
Thank you in any case for your time and effort!

Cheers,
/Katerina

On Thu, Mar 12, 2020 at 5:33 PM Scott Cain <sc...@sc...> wrote:

> Hi Katerina,
>
> Please reply all so that other people on the list can jump in and help.
> It sounds like you're doing the right things.  If you point your browser at
> http://ipaddress/index.html, you should get a generic "apache is working"
> sort of page.  If you don't see that, you have a networking problem that I
> may not be able to help you with.  Where is the host machine?
>
> Scott
>
>
> On Thu, Mar 12, 2020 at 3:32 AM Katerina Pa <kat...@gm...>
> wrote:
>
>> Dear Scott,
>>
>> Thank you for replying so quickly.
>>
>> 1. /etc/init.d/apache2 restart
>> [ ok ] Restarting apache2 (via systemctl): apache2.service.
>>
>> So I guess this is not the problem.
>>
>> 2. JBrowse is in /var/www/jbrowse but i also have tried with
>> /var/www/html/jbrowse and I get the same error.
>>
>> 3. As IP address I use the one that I also use in Host in Putty to
>> connect to our server. When I run jconfig it is the one found in
>> eno1      Link encap:Ethernet
>>           inet addr: .....
>>
>> Is that the right address?
>>
>> Cheers,
>> /Katerina
>>
>>
>>
>> On Tue, Mar 10, 2020 at 6:08 PM Scott Cain <sc...@sc...> wrote:
>>
>>> Hi Katerina,
>>>
>>> A few things to check:
>>>
>>> 1. Is apache actually running? Try 'sudo /etc/init.d/apache2 restart'
>>> and see if the last line of the output starts with 'OK' (this seems like
>>> it's probably the problem)
>>>
>>> 2. Is JBrowse in the right place? From your description, I would guess
>>> it's in /var/www/html/jbrowse but if not, I don't think you're using the
>>> right URL.
>>>
>>> 3. Make sure the IP address is right.  Check the output of ifconfig.
>>>
>>> Scott
>>>
>>>
>>>
>>>
>>> On Tue, Mar 10, 2020 at 10:04 AM Katerina Pa <kat...@gm...>
>>> wrote:
>>>
>>>> Hello,
>>>>
>>>> I have downloaded and installed jbrowse in /var/www running setup.sh.
>>>> After installing some missing modules, everything was fine and I got
>>>> the messages that volvox is ready to see online. But when I try to open
>>>> http://my.IP.address/jbrowse/index.html?data=sample_data/json/volvox
>>>> <http://157.193.228.78/jbrowse/index.html?data=sample_data/json/volvox>
>>>> or just
>>>> http://my.IP.address/jbrowse/
>>>> I get :
>>>>
>>>> The connection has timed out
>>>>
>>>> The server at xxx.xxx.xxx.xx is taking too long to respond.
>>>>
>>>>     The site could be temporarily unavailable or too busy. Try again in
>>>> a few moments.
>>>>     If you are unable to load any pages, check your computer’s network
>>>> connection.
>>>>     If your computer or network is protected by a firewall or proxy,
>>>> make sure that Firefox is permitted to access the Web.
>>>>
>>>> I am not quite sure what the problem is.  Is it just that the server is
>>>> too slow to respond or could it be sth else? I have installed jbrowse in
>>>> Ubuntu 16.04.6 LTS.
>>>> There should also be apache available, since when I do
>>>> which apache2
>>>> I get
>>>> /usr/sbin/apache2
>>>>
>>>> Any hints on the issue here would be very helpful.
>>>> Thank you in advance.
>>>>
>>>> Kind regards,
>>>> /Katerina
>>>>
>>>> _______________________________________________
>>>> Gmod-ajax mailing list
>>>> Gmo...@li...
>>>> https://lists.sourceforge.net/lists/listinfo/gmod-ajax
>>>>
>>>
>>>
>>> --
>>> ------------------------------------------------------------------------
>>> Scott Cain, Ph. D.                                   scott at scottcain
>>> dot net
>>> GMOD Coordinator (http://gmod.org/)                     216-392-3087
>>> Ontario Institute for Cancer Research
>>>
>>
>
> --
> ------------------------------------------------------------------------
> Scott Cain, Ph. D.                                   scott at scottcain
> dot net
> GMOD Coordinator (http://gmod.org/)                     216-392-3087
> Ontario Institute for Cancer Research
>