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#68 rotated labels = only top half of label printed

closed-fixed
nobody
None
5
2008-01-25
2008-01-16
No

My first try at using version 2.2.0 has not been great :(

Most of the labels I do are the 4 x 2 size (Avery 5163), many are rotated. Tonight I ran into several problems using the new version. I had been using 2.1.2 for some time with little problem.

Anyway, it seems that when I tried printing or print preview a rotated label The bottom half of the label has been clipped for both columns of labels. This was in xfce4, I also tried in gnome-2.20.1 with the same results.

I did not try non-rotated labels as I had to re-install glables-2.1.2 to print my labels tonight.

I have attached a file showing the output. The actual printed result was slightly more chopped than the pdf.
In the actual printed output the "Air" line was chopped in half as well, showing only the top half of the letters.

When I get a chance I will re-install 2.2.0 for more testing if needed.

Discussion

  • Brian Dolbec

    Brian Dolbec - 2008-01-16

    sample faulty print output

     
  • Brian Dolbec

    Brian Dolbec - 2008-01-17

    screenshot of some font placement problems.

     
  • Brian Dolbec

    Brian Dolbec - 2008-01-17

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    I have re-installed 2.2.0 and done some more testing...

    It gets even worse :(

    The rotated label shows correctly on the screen, but for printing it still uses
    a horizontal capture image (4" wide x 2" high) which is rotated 90 deg. I
    created a test label that purposely had text that went out of bounds to the
    right and it picked up the whole thing like it was a normal horizontal
    orientation. Of course it will overprint onto the adjacent label as well.

    I also found that several fonts will show on screen but will not produce any
    output in the print image or print preview image. Some fonts do not even show
    anything on the screen.

    Can anyone else confirm the font problem to make sure it is not something
    faulty in my system? The default "Agate" font is one that will not produce any
    print or print preview output for me. The times text loses the first and third
    or more lines, showing only the second line of text. It's position in relation
    to the frame is wrong as well, it changes drastically with different fonts,
    even showing above the frame it is suppose to be inside of.

    File Added: Screenshot.png

     
  • Brian Dolbec

    Brian Dolbec - 2008-01-17

    sample rotated label

     
  • Brian Dolbec

    Brian Dolbec - 2008-01-17

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    The best way to see the actual orientation of print output is to set it to print only label #6 & #7 with the label outline.
    File Added: testmonkey_tall.glabels

     
  • Jaye Evins

    Jaye Evins - 2008-01-17

    Rotate patch

     
  • Jaye Evins

    Jaye Evins - 2008-01-17

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    I have checked in a fix for this bug last night. Give the attached patch a try (assuming you are compiling from source). I will release 2.2.1 in a couple of days with this fix.

    I cannot recreate your font problem. The default font is "Sans" which is typically an alias for your system's prefered Sans-serif font -- it is picking up the first font it finds.
    File Added: print.patch

     
  • Brian Dolbec

    Brian Dolbec - 2008-01-18

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    I am attaching a patch for the release tarball that I created from your patch which works with gentoo's ebuild system.

    The patch does fix the rotated label printing problem.

    I am still having the same font dispaly & printing problem. Oddly enough, the only program I seem to be experiencing font problems with is this new version of glabels. Even this past few days when I re-installed 2.1.2, the same fonts were working fine. Here is some terminal output from failing fonts.

    "Terminal" font, then print preview:

    brian@big_squirt ~ $ glabels
    cairo context error: invalid matrix (not invertible)
    cairo context error: invalid matrix (not invertible)

    switching to "Agate" font and print preview:

    could not load glyph 0
    Error: could not create type1 face
    some font thing failed
    Error: could not create type1 face
    some font thing failed
    Error: could not create type1 face
    some font thing failed
    ...

    Any ideas?

    File Added: print-2.2.0.patch

     
  • Brian Dolbec

    Brian Dolbec - 2008-01-18

    revised patch for the release tarball

     
  • Jaye Evins

    Jaye Evins - 2008-01-25
    • status: open --> closed-fixed
     
  • Jaye Evins

    Jaye Evins - 2008-01-25

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    The original bug is fixed in 2.2.1.

    If you are still having the font problem, please open a bug just for that.

     
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