Gutenprint - Top Quality Printer Drivers / Support Requests / #606 New Printers Hiti P525L not print

Solomon Peachy - 2023-02-03

On Fri, Feb 03, 2023 at 12:41:32PM -0000, PandaCAD wrote:

My new printers Hiti P525L with firmware V1.02 or V1.28.0v (this
version cames with 2 names) not print. The old printesr Hiti P525L not
have that problem.

...Lovely. I wonder if this is a variation of the USB bug with fw
1.19-1.21 that also prevented printing? Or if HiTi changed something in
the communication protocol?

I have a P520L printer here but it is buried in storage until some
construction work is finished.

What could I do, try to install a previus firmware? maybe try with the
mac firmware?

Just to be clear, you are using the same Gutenprint code with both?

What is the firmware version of the printer that works?

Solomon
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PandaCAD - 2023-02-03

Yes, we are using the same Gutenprint with both, it's the same computer actually.

Old printers are working with firmware 1.28, new printers came with v1.01.2 and can be upgraded to v1.02, both firmwares fail on linux (Gutenprint).

In Windows it was necessary to install a new driver for the printer to work with both firmwares

Do you know if it can downgrade the firmware of Hiti printers?

Thanks,
P.

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
- Solomon Peachy - 2023-02-03
  
  On Fri, Feb 03, 2023 at 03:54:01PM -0000, PandaCAD wrote:
  
  Yes, we are using the same Gutenprint with both, it's the same computer actually.
  
  What version of gutenprint?
  
  Old printers are working with firmware 1.28, new printers came with
  v1.01.2 and can be upgraded to v1.02, both firmwares fail on linux
  (Gutenprint).
  
  These version numbers are confusing; v1.28 was what you said did NOT
  work. I think the FW version can be displayed on the printer's LCD
  screen. Press
  several times and it will eventually display the
  FW version.
  
  I need to know the reported versions of the ones that work, and the ones
  that don't. And the gutenprint version.
  
  To get the gutenprint version, start a terminal, then run this command
  and send me the full output:
  
  sudo /usr/lib/cups/backend/gutenprint53+usb 2>&1 |grep version
  
  Do you know if it can downgrade the firmware of Hiti printers?
  
  I don't know. My assumption would be that the HiTi FW updater tool will
  not allow it.
  
  Solomon
  
  signature.asc
  
  If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PandaCAD - 2023-02-03

We are using the Gutenprint 5.3.4, it was installed, in july, following the instructions in https://www.peachyphotos.com/blog/stories/building-modern-gutenprint/

Sorry about the confusion about firmware, in the Hiti Website, the firmware update are v1.02 and v1.28.0 for the same download. If you try in old printer say is updated, and new printers came with the v1.01.2 and can update to v1.02 as you can see on the attach files.

About downgrading, I'm leaving that option for now.

Thanks,
P.

Hiti P525L firmware - Windows.png

Update from 1.01.2 to 1.02.jpeg

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
- Solomon Peachy - 2023-02-06
  
  On Fri, Feb 03, 2023 at 06:27:59PM -0000, PandaCAD wrote:
  
  We are using the Gutenprint 5.3.4, it was installed, in july, following the instructions in https://www.peachyphotos.com/blog/stories/building-modern-gutenprint/
  
  Ok, so it's pretty recent then.
  
  Sorry about the confusion about firmware, in the Hiti Website, the
  firmware update are v1.02 and v1.28.0 for the same download. If you
  try in old printer say is updated, and new printers came with the
  v1.01.2 and can update to v1.02 as you can see on the attach files.
  
  Can you tell me what the printer itself claims the (working, and
  non-working) FW version to be? (IIRC if you press 'menu' on the printer
  four times it will show the FW version)
  
  Solomon
  
  If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PandaCAD - 2023-02-06

These are the photos of the FW of the printers, the new FW is 1.01.2 and the old FW is 1.19.0.X
But I just saw, the new ones that don't have the L in the model could be a new printer model?

NewPrinterFW.jpeg

OdlPrinterFW.JPG

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PandaCAD - 2023-02-22

Hello, do you have any news?

Thanks.

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
- Solomon Peachy - 2023-02-27
  
  On Wed, Feb 22, 2023 at 04:47:16PM -0000, PandaCAD wrote:
  
  Hello, do you have any news?
  
  I'm in the middle of relocating my office -- I've been working out of a
  small camper for the past year, so nearly all of my printers have been
  in storage. The good news is that just today I finally retrieved my
  P520 (and all the other printers) from storage and moved them into the
  new office. Unfortunately there are still a few other things I need to
  do before I can set up any printers.
  
  (...minor things like connecting electrical outlets, pulling ~100m of
  fiber, and installing the air conditioner..)
  
  - Solomon
  
  Solomon Peachy pizza at shaftnet dot org (email&xmpp)
  @pizza:shaftnet dot org (matrix)
  Dowling Park, FL speachy (libra.chat)
  
  If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
- Solomon Peachy - 2023-03-16
  
  On Wed, Feb 22, 2023 at 04:47:16PM -0000, PandaCAD wrote:
  
  Hello, do you have any news?
  
  As of a few minutes ago, I fixed a couple of bugs affecting the P52x
  series. The P520L is confirmed working with firmware v1.23 and v1.28 and
  I expect the P525 should also work.
  
  Please update to the latest gutenprint and selphy_print code using the
  instructions here:
  
  https://www.peachyphotos.com/blog/stories/building-modern-gutenprint/
  
  (I haven't updated the copy in gutenprint yet; I'd like this more widely tested
  first, seeing as how P52x printing has been broken for about six months!)
  
  Solomon
  
  If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

George Machitidze - 2023-02-26

Same here
Just bought printer directly from HiTi website

Rocky Linux 9
gutenprint-5.3.4-4.el9.aarch64
cups-2.3.3op2-16.el9.aarch64
DEBUG: # HiTi Photo Printers version 0.22

Displayed Firmware:
HiTi P525
1.00.3.f

Last edit: George Machitidze 2023-02-26

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
- Solomon Peachy - 2023-02-27
  
  On Sun, Feb 26, 2023 at 02:02:13PM -0000, George Machitidze wrote:
  
  Rocky Linux 9
  gutenprint-5.3.4-4.el9.aarch64
  cups-2.3.3op2-16.el9.aarch64
  DEBUG: # HiTi Photo Printers version 0.22
  
  This is quite old, current verstion is 0.47 (From about five months ago)
  
  See the instructions here:
  
  https://www.peachyphotos.com/blog/stories/building-modern-gutenprint/
  
  (They're written for debian/ubuntu, but shouldn't be too hard to adapt
  to RHEL/CentOS/etc... I don't have a EL9 install handy..)
  
  - Solomon
  
  Solomon Peachy pizza at shaftnet dot org (email&xmpp)
  @pizza:shaftnet dot org (matrix)
  Dowling Park, FL speachy (libra.chat)
  
  If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
  - George Machitidze - 2023-02-28
    
    This is quite old, current verstion is 0.47 (From about five months ago)
    
    Well, it was relatively easy to upgrade to latest snapshot from sf: 2022-06-24T01-00-8808d602, but it returned following:
    DEBUG: # HiTi Photo Printers version 0.40
    
    and it won't print either
    
    how can i get 0.47?
    
    also, will provide you instruction on rpm build
    
    Last edit: George Machitidze 2023-03-01
    
    If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

M Tamas - 2023-03-16

Do any of you manage to solve your issue? I also just got this printer.
And I want to connect it to an rpi. An important question does gutenprint would still add the driver on the arm platform? (because I know hiti doesn't provide any ARM build on their official website.)

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
- George Machitidze - 2023-04-02
  
  Yes
  Updated to latest version of driver from Solomon, updated printer to latest version of firmware. It doesn't work with older version now.
  
  Last edit: George Machitidze 2023-04-02
  
  If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

Solomon Peachy - 2023-08-11

status: open --> closed-fixed

assigned_to: Solomon Peachy

Group: -->
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

Solomon Peachy - 2023-08-11

I'm closing this, the P525 is reported working with current code and up-to-date firmware.

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

New Printers Hiti P525L not print

Group

Searches

Help

#606 New Printers Hiti P525L not print

Discussion

- Solomon

- Solomon