From: Matt <wal...@ma...> - 2024-11-05 15:11:56
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> On Nov 4, 2024, at 3:27 PM, me2u <me...@ho...> wrote: > > I’ve just installed your Gutenprint 5.3.3 on my computer, running macOS 10.13.6, High Sierra. When I opened it, I saw the 6 files in it, including the installer, but also another one named libusb—1.0.22.high_sierra.bottle.tar.gz. > > I proceeded to install gutenprint-5.3.3.pkg. > > I then opened (decompressed) libusb—1.0.22.high_sierra.bottle.tar.gz, since I running High Sierra. It just puts out a lot of files. What is that for, what am I to do with those files? Or, is that just something the installer will use when it sees it is installing to High Sierra? The libusb files are used for dye-sub printers only. You don't need any of the files and may delete them. Hopefully there will be some documentation for this if there is another Mac release. > I restarted the computer, just to be sure. > > I then went to try to set up my Canon Pixma MX922, which your Website said is supported by Gutenprint 5.3.3. The printer is turned on, I am connected with a USB cable (which works fine on my Epson, so it is a good cable). But when I click in the System Preference pane Printers & Scanners, the Canon is not listed under the Printers list on the left. OK, maybe when I seek to add it. > > I clicked on the + sign, the window to add it opened, but it is blank. (It is opened in the Default tab. But neither the IP tab nor Windows tab appear to be pertinent.) I can’t put anything in the spaces other than the search bar at top. I put in “Canon Pixma MX922“ and ran the search. It came up with nothing, not even your driver. > > I’m dead in the water on this. Why is your driver not being found? What do I need to do. I was expecting what it meant by printer not seen was that it had no driver. The printer is connected with a known, good USB cable. > > I note, I checked under /Library/Printers/ and I do see Gutenprint.printer Driver folder int here. I see nothing in it where I can confirm it is supporting Pixma MX 922. But tis’s there, I presume it is the needed driver. Why if that not being found when I try to set up this printer? The printer should appear in the list of available printers when you go to add it through Printers & Scanners. You actually don't need to have drivers installed for it to be recognized and listed. You could use System Profiler or System Information app (/Applications/Utilities/System Profiler.app) to double check the presence of the printer. Launch the app and highlight USB in the left side. If the printer is recognized by the computer, it should appear somewhere on the right hand side. If it isn't there, then there is a communication problem between the printer and the computer that will have to be resolved. Be sure you are using the USB port on the back of the printer. The USB port on the front is for a USB memory stick. Also make sure the USB cable is not properly inserted. Matt |