[Gimp-print-devel] Fwd: OS X 13.6

[Gernot H. <aik...@gm...>]

Good news:
The issue has been resolved.

---------- Forwarded message ---------
From: Gernot Hassenpflug <aik...@gm...>
Date: Tue, Jun 25, 2019 at 12:32 PM
Subject: Re: [Gimp-print-devel] OS X 13.6
To: Shelley Matsuba <sma...@gm...>


Hello Shelley,
Glad to hear it! Please let me know if you have any further issues.
Best regards,
Gernot Hassenpflug

On Tue, Jun 25, 2019 at 11:53 AM Shelley Matsuba <sma...@gm...> wrote:

> Hi Gernot,
>
> Thank you for your quick response. Printer is working now. For a while the
> driver couldn't talk to the printer vis the USB connection, but after
> playing around with it for a while, it finally worked. Thanks again!.
>
> Shelley Matsuba
>
>
>
> On Mon, Jun 24, 2019 2:03 AM, Gernot Hassenpflug aik...@gm...
> wrote:
>
>> On Mon, Jun 24, 2019 at 9:39 AM Shelley Matsuba <sma...@gm...>
>> wrote:
>>
>> Hi. My printer is a Canon PIXMA MX870. It is no longer supported by
>> Canon. However, I see it in the list of printers that you support. I am
>> using High Sierra version 10.13.6. But I can't seem to get my printer to
>> work. It gives a message that it is "performing another operation." The
>> same message that I got using the driver that the iOS provides.
>>
>>
>> Hi Shelley,
>> I don't know anything about MacOSX, but what version of gutenprint are
>> you using. 5.2.14 is the one you should be using as far as I am aware.
>> The printer in question has been supported for a long time now, with no
>> issues reported.
>> If you have the supported version of gutenprint installed, perhaps
>> setting debug in the CUPS GUI will be the next step to see what gives.
>> Unless someone can point you to a known issue and its resolution.
>> Best regards,
>> Gernot Hassenpflug
>>
>