Re: [Gimp-print-devel] MP540 Printer problem

[Gernot H. <aik...@gm...>]

Hi Elvira,
It looks like you are using the Canon driver, and not gutenprint.
So I afraid we cannot help you with your error.
Switch the driver to the gutenprint one and see how it works please.
Best regards,
Gernot Hassenpflug


On Sun, Feb 17, 2019 at 4:46 AM Elvira Mbodji <elv...@we...> wrote:
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> Hello Gernot,
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> thanks for your fast answer.
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> I have installed gutenprint-5.2.14. And you were right, it does not affect the printer functionality.
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> This time I got a different error message (see enclosed).
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> Does this help us in any way for the debugging?
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> Many thanks for your help.
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> Kind regards
> Elvira Mbodji
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> Am 11.02.2019 um 04:00 schrieb Gernot Hassenpflug <aik...@gm...>:
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> On Mon, Feb 11, 2019 at 2:53 AM Elvira Mbodji <elv...@we...> wrote:
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>> Hello,
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>> after installing your driver gutenprint-5.2.11 (for my Mac OS 10.11, El Capitain)
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> Hello Elvira,
> Thank you for your report.
> There are a couple of things here that need further investigation from your side though.
> First, 5.2.11 is very old, you should be using the latest 5.2.14. This does likely not affect the printer functionality, as the MP540 has been supported for a long long time without problems, but it certainly impacts debugging.
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>> for the printer canon Pixma MP540 I was not able to print but got the error message enclosed.
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> The error message is not very helpful, unfortunately. You would need to set logging to debug, and then attach the relevant CUPS error log for the printjob in question, to see which filter is causing a problem. If that filter is one of the CUPS or Ghostscript filters before the job reaches gutenprint, that would be a different bug to file with the relevant organization.
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>> However I have been able to scan using the scan button.
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> Scanning has nothing to do with gutenprint. And I am wondering now if you are really using the gutenprint driver for your printe, or if you are using a driver released by Canon in actual fact?
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>> Can you help me to also get a printing job done with my printer?
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> Probably yes, since the printer is well-supported. It is probably merely a matter of getting the relevant error information.
> Best regards,
> Gernot Hassenpflug
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> <canon-mp540-problem.jpg>
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> Herzliche Grüße aus Eichenau
> Elvira Mbodji
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