From: Matt B. <wal...@ma...> - 2012-09-24 20:38:07
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On Sep 17, 2012, at 9:58 AM, "M.A." <ma...@ya...> wrote: > I had a problem with my MAC and took it to an APPLE authorized dealer here in Va Bch. > He fixed the problem, but "did me a favor" of up-grading my OS X, adding more RAM etc. When I got the machine home again and everything hooked back up, I discovered that it did not recognize the printer. I could not print out info I need for this week, away from home - and I have no othe means of printing it. > My printer is a CANON MX860 which was compatable w/the computer until it was disconnected for me to take the computer for servicing. > When I went to system preference: print/fax I got the window which shows: kind Canon i860 - Gutenprint v5.1.3 status idle default. > What do I have to do to make my computer recognize the way it is set up now so I can actually print something. I am a senior citizen, slightly techno challenged, so please give simple instructions I can follow... I really am desparate. I would recommend you take the following steps: 1. Reset the printing system per Apple article <http://support.apple.com/kb/HT1341> 2. Download and install the latest version of Gutenprint from <http://gimp-print.sourceforge.net/MacOSX.php> 3. Re-add your printer. -- Matt Broughton Only relatives are absolute |