gimp-print-devel

[Gimp-print-devel] OS X 13.6

[Shelley M. <sma...@gm...>]

Hi. My printer is a Canon PIXMA MX870. It is no longer supported by Canon.
However, I see it in the list of printers that you support. I am using High
Sierra version 10.13.6. But I can't seem to get my printer to work. It gives a
message that it is "performing another operation." The same message that I got
using the driver that the iOS provides.
Does Gutenprint support High Sierra?
Thanks.
Shelley Matsuba


Sent with Mixmax

Re: [Gimp-print-devel] OS X 13.6

[Gernot H. <aik...@gm...>]

On Mon, Jun 24, 2019 at 9:39 AM Shelley Matsuba <sma...@gm...> wrote:

> Hi. My printer is a Canon PIXMA MX870. It is no longer supported by Canon.
> However, I see it in the list of printers that you support. I am using High
> Sierra version 10.13.6. But I can't seem to get my printer to work. It
> gives a message that it is "performing another operation." The same message
> that I got using the driver that the iOS provides.
>

Hi Shelley,
I don't know anything about MacOSX, but what version of gutenprint are you
using. 5.2.14 is the one you should be using as far as I am aware.
The printer in question has been supported for a long time now, with no
issues reported.
If you have the supported version of gutenprint installed, perhaps setting
debug in the CUPS GUI will be the next step to see what gives. Unless
someone can point you to a known issue and its resolution.
Best regards,
Gernot Hassenpflug

Re: [Gimp-print-devel] OS X 13.6

[Robert K. <rl...@al...>]

On Mon, 24 Jun 2019 11:03:52 +0900, Gernot Hassenpflug wrote:
>
> Hi Shelley,
> I don't know anything about MacOSX, but what version of gutenprint are you
> using. 5.2.14 is the one you should be using as far as I am aware.
> The printer in question has been supported for a long time now, with no
> issues reported.

5.2.15 was just released, and is the one that should be used -- that
has some important OS X fixes, but I don't believe that that affects
inkjet printers.

> If you have the supported version of gutenprint installed, perhaps setting
> debug in the CUPS GUI will be the next step to see what gives. Unless
> someone can point you to a known issue and its resolution.

-- 
Robert Krawitz                                     <rl...@al...>

***  MIT Engineers   A Proud Tradition   http://mitathletics.com  ***
Member of the League for Programming Freedom  --  http://ProgFree.org
Project lead for Gutenprint   --    http://gimp-print.sourceforge.net

"Linux doesn't dictate how I work, I dictate how Linux works."
--Eric Crampton

Re: [Gimp-print-devel] OS X 13.6

[Steve L. <sle...@ya...>]

High Sierra is supported.  It sounds like you are still using the Canon driver.

Steve Letter

> On Jun 23, 2019, at 8:32 PM, Shelley Matsuba <sma...@gm...> wrote:
> 
> 
> Hi. My printer is a Canon PIXMA MX870. It is no longer supported by Canon. However, I see it in the list of printers that you support. I am using High Sierra version 10.13.6. But I can't seem to get my printer to work. It gives a message that it is "performing another operation." The same message that I got using the driver that the iOS provides.
> 
> Does Gutenprint support High Sierra?
> 
> Thanks.
> 
> Shelley Matsuba
> 
> 
> 
> Sent with Mixmax
> 
> _______________________________________________
> Gimp-print-devel mailing list
> Gim...@li...
> https://lists.sourceforge.net/lists/listinfo/gimp-print-devel

[Gimp-print-devel] Fwd: OS X 13.6

[Gernot H. <aik...@gm...>]

Good news:
The issue has been resolved.

---------- Forwarded message ---------
From: Gernot Hassenpflug <aik...@gm...>
Date: Tue, Jun 25, 2019 at 12:32 PM
Subject: Re: [Gimp-print-devel] OS X 13.6
To: Shelley Matsuba <sma...@gm...>


Hello Shelley,
Glad to hear it! Please let me know if you have any further issues.
Best regards,
Gernot Hassenpflug

On Tue, Jun 25, 2019 at 11:53 AM Shelley Matsuba <sma...@gm...> wrote:

> Hi Gernot,
>
> Thank you for your quick response. Printer is working now. For a while the
> driver couldn't talk to the printer vis the USB connection, but after
> playing around with it for a while, it finally worked. Thanks again!.
>
> Shelley Matsuba
>
>
>
> On Mon, Jun 24, 2019 2:03 AM, Gernot Hassenpflug aik...@gm...
> wrote:
>
>> On Mon, Jun 24, 2019 at 9:39 AM Shelley Matsuba <sma...@gm...>
>> wrote:
>>
>> Hi. My printer is a Canon PIXMA MX870. It is no longer supported by
>> Canon. However, I see it in the list of printers that you support. I am
>> using High Sierra version 10.13.6. But I can't seem to get my printer to
>> work. It gives a message that it is "performing another operation." The
>> same message that I got using the driver that the iOS provides.
>>
>>
>> Hi Shelley,
>> I don't know anything about MacOSX, but what version of gutenprint are
>> you using. 5.2.14 is the one you should be using as far as I am aware.
>> The printer in question has been supported for a long time now, with no
>> issues reported.
>> If you have the supported version of gutenprint installed, perhaps
>> setting debug in the CUPS GUI will be the next step to see what gives.
>> Unless someone can point you to a known issue and its resolution.
>> Best regards,
>> Gernot Hassenpflug
>>
>