#706 DNP DS-RX1 multiple copy print too many copies when use cutter format

[Rathouis Charles]

On gutenprint 5.2.12
When printing on a DNP RX-1 multi copy of a photo with cutter format, it print more than requested copy :

1 request --> 1 copy printer (2 strips)
2 request --> 4 copy printer (8 strips)
3 request --> 8 copy printed (16 strips)

Here is my LPR command :

lpr -o landscape -o fit-to-page -o media=w288h432-div2 -#3 /tmp/phototwix_13924.jpg

[Solomon Peachy]

Unfortunately, I'm not able to recreate this on my RX1 using the exact same command line -- only three copies came out. Granted, I'm using the latest 5.2.13-pre gutenprint sources, but nothing has changed with respect to the RX1 since 5.2.12's release.

• What firmware is in that printer? (RX1 or RX1HS?)
• Does this problem only happen when a multi-strip format is used? Ie if it's not a multi- strip, you get the correct number of copies?
• Can you attach the PPD in use (from /etc/cups/ppd/)
• Can you attach the output of /usr/lib/cups/backend/gutenprint52+usb ?
• How was Gutenprint obtained -- via your distro, compiled from source, etc? (And relatedly, did you ever directly obtain the selphy_print stuff?)

[Rathouis Charles]

Thanks for your quick test,

• Firmware RX1
• Only happen when a multi stip format is used (I have only test w288h432 and w288h432-div2)
• I have build Gutenprint by myself from source
• Attached in soucreforge looks unaivailable. I have put the requested files here
• https://drive.google.com/open?id=0B9rpM5mzLmLIUEgxZHJ2eVNoTHc
• https://drive.google.com/open?id=0B9rpM5mzLmLITnhnSmFhQS1GQ2M

[Solomon Peachy]

I'd intended for you to run gutenprint52+usb and send the output, but looking at that exectutable shows that it corresponds with gutenprint 5.2.11, not 5.2.12.

So I'm guessing that you compiled and installed 5.2.12 over an existing 5.2.11 installation (perhaps from a system package), but were missing one of the pre-requisites needed to compile the newer backend (probably the libusb1 stuff).

(The configure script output should say something like:

Build CUPS dyesub USB backend: yes)

[Rathouis Charles]

Thanks a lot for your help. I will correct that asap and come back to you

[Solomon Peachy]

It's been two years; I'm closing this ticket..