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AVG anti virus reports IDE as threat/virus

rowdy
2015-07-12
2015-07-14
  • rowdy

    rowdy - 2015-07-12

    I use windows 7 and the free version of the antivirus program AVG, which is normally a fairly reliable antivirus program,
    after downloading the latest hot version of GCB and unzipping the files into their own folder
    when I run the IDE program, AVG reports it as a virus/ threat and deletes it, should I believe that IDE program is a threat ??

     
  • Anobium

    Anobium - 2015-07-12

    Morning. No should not be a threat. We worked with AVG to ensure the distribution was clean. I put this information in the release note for the distribution.

    Please ensure you have the latest virus update.

    If the message persists please take a screen shot, the AVG error log and any other key information, like the source errant file. Please zip up and attach to a response post. I will then contact my AVG support contact.

    Evan

     
  • rowdy

    rowdy - 2015-07-13

    Hi
    I tried to install the hot release again and as soon as I tried to run the IDE, AVG says its a threat, I'm useing Win ver 7 and AVG is up to date.
    I can give you a screen shot of error message and the virus vault, I had a look for the AVG error log but could not locate it

     
  • Anobium

    Anobium - 2015-07-13

    Thank you. Please send me a personal message and I will send you some test code.

    If the test code fails then I will escalate to AVG.

    Evan

     
  • rowdy

    rowdy - 2015-07-13

    PM sent

     
    • Anobium

      Anobium - 2015-07-13

      Replied. :-)

       
  • Peter Stone

    Peter Stone - 2015-07-13

    Hi Evan,

    AVG gave me a warning regarding GCB the other day also.
    I have added GCB as a virus exception for the time being.
    It reported unknown error.

    Peter.

     
    • Anobium

      Anobium - 2015-07-13

      A good workaround. I have submitted a new case to AVAST today.

       
  • Anobium

    Anobium - 2015-07-14

    AVAST have confirmed no virus found. Record - False alert (# FRV-584-69893)
    I am awaiting a response from AVG.

     

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